Capital Ford of Wilmington

Very courteous, professional, punctual, and friendly. Even though my mkz is now 8yrs old, I am still get treated like a number one customer. Even though my mkz is now 8yrs old, I am still get treated like a number one customer. More

Capital ford performed all the work requested in a timely and professional manner. Happy with all the work performed. and professional manner. Happy with all the work performed. More

Quick, courteous service, with no pushy sales tactics or pressure to make a purchase. The team was patient, knowledgeable and informative, and even went the extra mile to retrieve the vehicle I wanted from pressure to make a purchase. The team was patient, knowledgeable and informative, and even went the extra mile to retrieve the vehicle I wanted from another lot. Highly recommend the team that helped us buy our new truck. Exactly the type of service that makes Ford and he best in the business. More

Sales staff was friendly (Corey) Nic was great in financing department. We had our nautilus serviced while we were there. Overall great experience. I would buy from them again. financing department. We had our nautilus serviced while we were there. Overall great experience. I would buy from them again. More

Capital Ford and Jason the Service Manager did a great job helping me to install my tonneau cover. Great work! job helping me to install my tonneau cover. Great work! More

Turned my faith around of personal experiences with dealership service competence. Fast, honest, reasonable transactions. Sales Rep. Krisztian was easy-going, understanding, proactive, communicative, h dealership service competence. Fast, honest, reasonable transactions. Sales Rep. Krisztian was easy-going, understanding, proactive, communicative, helpful, and relievedly unobtrusive. Evan, my Sales Manager, again, a pleasant experience. They have a very relaxed an unintimidating atmosphere. I have confidence that this dealership will continue this reputation. I appreciate Capital Ford for this experience!) More

Good service. Came on time. Knew what they were doing. Nice to have at home service on a recall. Came on time. Knew what they were doing. Nice to have at home service on a recall. More

I want to be polite, but. negotiating a deal using personal guilt tactics is disgraceful. Also, in all my years purchasing from Ford, Nissan, Buick and Jeep, this is the firs negotiating a deal using personal guilt tactics is disgraceful. Also, in all my years purchasing from Ford, Nissan, Buick and Jeep, this is the first time the manager was not in sight and didn't bother to thank us for our business. In addition, many of the salesmen were dressed sloppy. More

Great communication, easy to work with and straight forward. Warranty work and thermostat repair for check engine light. forward. Warranty work and thermostat repair for check engine light. More

They worked me in for a warranty repair. Did a good job. Also have a small issue and they’re worked it in to check out issue. Thank you Did a good job. Also have a small issue and they’re worked it in to check out issue. Thank you More