Capital Ford of Wilmington

Good customer . I came in for a recall which they took care promptly. Appreciated the shuttle service. I came in for a recall which they took care promptly. Appreciated the shuttle service. More

Easy and simple transaction with TJ in the commercial department. I will look to do business with them again. department. I will look to do business with them again. More

Vinny was the best to work with. Not pushy and very comfortable to discuss a deal. He is an asset to Capital Ford!! Not pushy and very comfortable to discuss a deal. He is an asset to Capital Ford!! More

The staff at Capital Ford of Wilmington was very friendly, helpful, and professional. Mandy Riechel was wonderful to work with buying a car. She had great attention to detail and went out of her way friendly, helpful, and professional. Mandy Riechel was wonderful to work with buying a car. She had great attention to detail and went out of her way to make sure the sale went smoothly. It was a seamless transition to buy a vehicle from start to finish. Thank you, Sherry Fletcher More

Friendly and helpful staff. Very cordial towards everyone. From sales to financing we couldn’t have encountered a better experience. Very cordial towards everyone. From sales to financing we couldn’t have encountered a better experience. More

Great service! Did a wonderful job on the repairs and made things so easy. I am very grateful. Did a wonderful job on the repairs and made things so easy. I am very grateful. More

Service was on time and all requests were completed. From drop off staff to the service representative were friendly and efficient. From drop off staff to the service representative were friendly and efficient. More

The team at Capital Ford was thorough in the In the review of my needed recall notices, accurate on the time estimate for service, customer-focused on the impact on me, and courteous with transportatio review of my needed recall notices, accurate on the time estimate for service, customer-focused on the impact on me, and courteous with transportation home and then back to the shop when the work was complete. Made the experience and my day much better !! More

Poor service. The day I went for an estimate was meeting with Rick waited for an hour past appt. My estimate was way less than when I took my car in weeks later fo The day I went for an estimate was meeting with Rick waited for an hour past appt. My estimate was way less than when I took my car in weeks later for them to tell me it was thousands more than they quoted. Rick never came to met me when I dropped my car off. I dealt with someone else. He never called with the new updated quote someone else did. They never contacted my insurance company. I did. My insurance company left several messages for them to call them back. They quote they gave my insurance company totalled my car out. Would not recommend at all. More

Greg Gibson, super service department representative. Timely, courteous, professional and cares about customers and dealership Timely, courteous, professional and cares about customers and dealership More