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Capital Ford of Wilmington

Wilmington, NC

4.6
1,231 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,231 Reviews of Capital Ford of Wilmington

June 16, 2024

The staff at Capital Ford of Wilmington was very friendly, helpful, and professional. Mandy Riechel was wonderful to work with buying a car. She had great attention to detail and went out of her way More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandy Riechel - sales , Miquelito McCoy
June 16, 2024

Vinny was the best to work with. Not pushy and very comfortable to discuss a deal. He is an asset to Capital Ford!! More

by SUSAN35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny, Evan Henderson
June 15, 2024

Friendly and helpful staff. Very cordial towards everyone. From sales to financing we couldn’t have encountered a better experience. More

by Wasanun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert George, Taylor Bullard
June 14, 2024

Great service! Did a wonderful job on the repairs and made things so easy. I am very grateful. More

by Jenny.baumann1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
June 14, 2024

Service was on time and all requests were completed. From drop off staff to the service representative were friendly and efficient. More

by GRIGSBYJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gibson
June 12, 2024

Overall excellent service. From sales to delivery and finance everyone made the purchase easy and enjoyable More

by STEVEN88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Edwards, Doug Barbour, Miquelito McCoy
June 12, 2024

The team at Capital Ford was thorough in the In the review of my needed recall notices, accurate on the time estimate for service, customer-focused on the impact on me, and courteous with transportatio More

by Leigh Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
While I don’t remember his name, the service dept agent was great !!!!
June 12, 2024

Poor service. The day I went for an estimate was meeting with Rick waited for an hour past appt. My estimate was way less than when I took my car in weeks later fo More

by Helen Watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick, Steve and Katie
June 12, 2024

Greg Gibson, super service department representative. Timely, courteous, professional and cares about customers and dealership More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gibson
June 12, 2024

Elite service. Customer service & work is great. The prices are high thank you for the great work. More

by CEASARC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jistel, Joe Honeycutt
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