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Capital Ford of Wilmington

Wilmington, NC

4.6
1,198 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,198 Reviews of Capital Ford of Wilmington

May 27, 2024

We were very pleased with your service. This service was about a Recall on Door Latches.. The customer service Rep. was very informative and kept us informed every step of the way .. Than More

by AJONES45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason ?
May 26, 2024

Awesome group and wouldn’t buy anywhere else! !!! From sales to any service work needed I wouldn’t recommend anyone else.. More

by JBAUCOM0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Bechtle, Robert George, Nick Law, Josh Barbour, Doug Barbour, Nick Chinn, Nathen Martin, Scott Beasley, Jeff Grundy, Caty Trouton
May 25, 2024

Great experience! Paul was thorough, responsive, and walked me through the entire process. Great care by him and the entire team to make sure that I was pleased with More

by JONATHON.SMITH77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David- Manager and Mike Kulik - Service , Miquelito McCoy, Paul Reish
May 25, 2024

Wonderful people to do business with. Honest, fare, and good selection of new and used vehicles. If you’re in the market go see them. You won’t be disappointed. More

by Scm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Bechtle, Jared Scott, Grant Fansler
May 25, 2024

Jeff is a great service manager and I have full confidence in his abilities and support. More

by ROCCOWADSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sayers, Jeff Grundy
May 25, 2024

Jeff went above and beyond great to work with him Thank you for the service More

by apritchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
May 25, 2024

Item missing from vehicle after service. Do not go extra mile for customer- car wash, vacuum etc. More

by MSATTERFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Grundy
May 24, 2024

Very courteous, professional, punctual, and friendly. Even though my mkz is now 8yrs old, I am still get treated like a number one customer. More

by Schance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (Lincoln service rep), Joe Honeycutt
May 24, 2024

Capital ford performed all the work requested in a timely and professional manner. Happy with all the work performed. More

by CECCHETTI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
May 24, 2024

Quick, courteous service, with no pushy sales tactics or pressure to make a purchase. The team was patient, knowledgeable and informative, and even went the extra mile to retrieve the vehicle I wanted from More

by SAMWO51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert George
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