Capital Ford of Wilmington

Excellent customer service and workmanship Arrived at scheduled time and my loaner vehicle was waiting since the repair was suppose to take the entire day. Surprisingly they completed the repai Arrived at scheduled time and my loaner vehicle was waiting since the repair was suppose to take the entire day. Surprisingly they completed the repair the same day and I was able to get my car back. I have brought my vehicles here for years with no bad experiences. Good Job!! More

great service They quickly repaired my trunk latch and performed all needed servicing. Friendly, fast and got ride to work. Seems expensive but is worth the money They quickly repaired my trunk latch and performed all needed servicing. Friendly, fast and got ride to work. Seems expensive but is worth the money. More

I'm smiling Thank you for updating my car I get fast , friendly service and you always answer my questions regardless how dump they are. LOLL The coffees good t Thank you for updating my car I get fast , friendly service and you always answer my questions regardless how dump they are. LOLL The coffees good too. More

Excellent Overall Experience at Capital Ford of Wilmington We were very satisfied with the friendly and helpful attitude and service from everyone we met at Capital Ford. I traded my old car in for a new Must We were very satisfied with the friendly and helpful attitude and service from everyone we met at Capital Ford. I traded my old car in for a new Mustang Premium 2.3L Ecoboost coupe a week ago. So far I like everything about the car except the sound system. It is equipped with a Shaker premium system and it sounds very "tinny". There is very little bass and it leaves a lot to be desired. I would appreciate any suggestions you have to improve the sound. More

Recall Service Notified that part was ready. Made an appointment instantly. Received a reminder notice. Immediate service when I arrived. Told it would take abou Notified that part was ready. Made an appointment instantly. Received a reminder notice. Immediate service when I arrived. Told it would take about an hour. Approximately an hour later I was on my way. More

friendly and curtious staff. ease of checking in The service folks treat your vehicle like it is there's. There are no surprises on the service needed and the cost for the service. Most important to The service folks treat your vehicle like it is there's. There are no surprises on the service needed and the cost for the service. Most important to me the check in process is painless and the vehicle is returned as clean inside as it was when you took it in meaning no dirt or grease inside the vehicle which is important to me More

great service all the way around! The guys and gals they want to help you enjoy your experience with them.They are one of the few that listens to you and not try to push you into the c The guys and gals they want to help you enjoy your experience with them.They are one of the few that listens to you and not try to push you into the car.I've been buying from them since 1988 with Keith Stephenson as far as i'm concerned the best in the business and now deal with George,And Scott Beasley in finance was great also,The Service dept is so great drive from Sanford and by 2other ford dealerships just to go there(142) miles just so happy !!!as always.Have bought 8-9 cars between me,wife and parents from Keith!!! More

Serviced my wife's Chrysler Sebring. Timely, courteous, high quality work. I no longer service her car at the local Chrysler dealer. Josh has done a great job of keeping preventative main Timely, courteous, high quality work. I no longer service her car at the local Chrysler dealer. Josh has done a great job of keeping preventative maintenance priorities in front of us. More

Service handled drive-a-bility problem After experiencing a drive-a-bility problem for the second time, Brian was able to get the service dept. to isolate and correct the problem in a reaso After experiencing a drive-a-bility problem for the second time, Brian was able to get the service dept. to isolate and correct the problem in a reasonable amount of time. More

Great Service We received great service at Capital. In fact, the vehicle was ready for pick-up hours before they had promised. John Autry was great to deal with a We received great service at Capital. In fact, the vehicle was ready for pick-up hours before they had promised. John Autry was great to deal with and made the entire experience extremely easy. Thanks John! More