Capital Ford of Wilmington

Purchased a 2017 Lincoln Continental I ordered and purchased a 2017 Lincoln Continental. The experience was top notch from beginning to end. I was very satisfied!! My experience wa I ordered and purchased a 2017 Lincoln Continental. The experience was top notch from beginning to end. I was very satisfied!! My experience was a good as you could ask for until I got this survey. 25 word minimum, give me a breake!!!!! More

Pleasant The whole experience was pleasant. We started online and a few hours later we were driving off the lot. Easiest car buying experience we have ever h The whole experience was pleasant. We started online and a few hours later we were driving off the lot. Easiest car buying experience we have ever had. More

Fabulous experience buying a Ford from this dealership! I gave Capital Ford a 5 star rating because this dealorship treated me with the utmost respect from the time I entered the door. Purchasing a car can I gave Capital Ford a 5 star rating because this dealorship treated me with the utmost respect from the time I entered the door. Purchasing a car can be quite stressful. But Capital Ford, with their professional and curtious staff, made it both enjoyable and as stressless as possible. Ray Merser is an outstanding salesman and I would highly recommend him to anyone in the market for a new or used Ford. More

Truck was taken in for a factory recall Although mine was the first appointment of the day, it took about 45 minutes longer to complete than originally estimated. NO problem, as I can alway Although mine was the first appointment of the day, it took about 45 minutes longer to complete than originally estimated. NO problem, as I can always trust there work and they have coffee and free wi-fi to keep a person busy! More

Fantastic as always Great place to buy and service a vehicle --have 3 vehicles services here and am always treat as if they are glad to see me--and the cookies are not ba Great place to buy and service a vehicle --have 3 vehicles services here and am always treat as if they are glad to see me--and the cookies are not bad either More

Great buying experience We dealt with Justin Dupree and Scott Beasley(F&M) during our recent purchase of our 2017 Explorer Platinum model. This was the second time we dealt We dealt with Justin Dupree and Scott Beasley(F&M) during our recent purchase of our 2017 Explorer Platinum model. This was the second time we dealt with both men. They are gentlemen and good to deal with. Their attention to detail and consideration for our valuable time is appreciated. They had the vehicle we picked out preped snd all our paperwork ready to go. That''s what you want from a purchase. I would like every car buying trip to be the same. More

Great customer service!! Josh is an asset to the dealership. Always courteous and polite. Does a great job explaining what is being done and how it's being charged. Josh is an asset to the dealership. Always courteous and polite. Does a great job explaining what is being done and how it's being charged. More

Recent service appointment Recent routine service appointment for my F-150 was completed as satisfactory as I have become accustomed to expect at Capitol. All personnel encounte Recent routine service appointment for my F-150 was completed as satisfactory as I have become accustomed to expect at Capitol. All personnel encountered are consistently courteous, friendly, and helpful. More

Fast, efficient and always courteous I always experience courteous service at Capital. This time, without an appointment! In and out in 1 hour for a replacement tire - with courtesy dri I always experience courteous service at Capital. This time, without an appointment! In and out in 1 hour for a replacement tire - with courtesy drive to the mall to wait! More

I've always had a good experience there. I bought 2 great cars there and get great service. The salesmen were good to work with and fair in their dealings and Joyce has been my go to person I bought 2 great cars there and get great service. The salesmen were good to work with and fair in their dealings and Joyce has been my go to person whenever I needed service. More