
Capital City Honda
Sacramento, CA
Filter Reviews by Keyword
By Type
495 Reviews of Capital City Honda
Waited an hour and 15 minutes and they said it would be another hour for an oil change are you kidding me. I made an appointment for this , no thank you another hour for an oil change are you kidding me. I made an appointment for this , no thank you More
I was extremely disappointed with my service advisor Michael. He ignored what I was trying to tell him and talked down on me. When I involved my boyfriend who is also a mechanic and my sisters boyfriend Michael. He ignored what I was trying to tell him and talked down on me. When I involved my boyfriend who is also a mechanic and my sisters boyfriend who is also a mechanic, he ignored them both and acted like he knew better. Besides that and the insane prices, it was fine. The cashier was super nice and helpful. More
I paid extra for Honda Care and extra for extended warranty, but at my routine maintenance visit they tell me I need to change the cabin and engine filter. Why am I paying extra for Honda Care again?? warranty, but at my routine maintenance visit they tell me I need to change the cabin and engine filter. Why am I paying extra for Honda Care again??? Why didn't they change it? Based on previous experience, I just left and didn't bother asking them anything because I knew it would be a waste of time. More
Appreciate customer service by going through each multi-point inspection form thoroughly and providing coupons to help reduce cost. Plus, I didn’t mind the wait time with complementary coffee and don multi-point inspection form thoroughly and providing coupons to help reduce cost. Plus, I didn’t mind the wait time with complementary coffee and donuts and a big, clean waiting area! More