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Capital City Honda

Sacramento, CA

4.6
457 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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457 Reviews of Capital City Honda

June 15, 2023

Not as personal as when it was Mel Raptor. Spent 20 minutes on phone to get a service question answered which the recording kept saying “be with you shortly “. Define shortly. Service was quic More

by Svenska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Ardell Radz
Jun 21, 2023 -

Capital City Honda responded

Thank you for the feedback. We are adding 2 additional customer service professionals to answer phones so we can eliminate long hold times for our customers. We appreciate you choosing us and are always looking for ways to improve. Devin Smith General Manager 916-514-4001

June 15, 2023

Great service they are always helpful but don't try and sell you services you don't need. More

by Scole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 19, 2023 -

Capital City Honda responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

Curtious and efficient Tabitha was very curtious and helpful made my visit very pleasant thanks. More

by 14Christobal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Jun 19, 2023 -

Capital City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jun 19, 2023 -

14Christobal responded

Capital City Honda is reasonable trustworthy and very professional I recommend this shop to all Honda owners👍.

June 14, 2023

I have always had great service since it was Mel Rapton. Looking forward to continuing that experience. More

by Corinna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 16, 2023 -

Capital City Honda responded

Hi Corinna, thank you so much for your positive comments about Capital City Honda! We hope you have a great day!

June 14, 2023

They got me financed and into the car that I really wanted. They were professional, courteous, and answered all of my questions. Eric, in the finance department, really help me understand the paperwork More

by elrodjames64Bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hip and Eric
Jun 16, 2023 -

Capital City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Capital City Honda

June 13, 2023

Service great like always, nick salazar and mark are the reason I take my car there! More

by steelcity916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
Jun 16, 2023 -

Capital City Honda responded

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

June 13, 2023

Amazing place, my service rep ken. Was top notch. Thank you so much for the help More

by jcas00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 16, 2023 -

Capital City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2023

My appointment was received on time. My vehicle was worked on and completed as promised. My vehicle is running tip top very smooth and humming. More

by larryatu.s.a@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brawnser
Jun 16, 2023 -

Capital City Honda responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Jun 29, 2023 -

larryatu.s.a@icloud.com responded

My pleasure! Thanks again!

June 10, 2023

Service team made a mistake; I let them know; they apologized and immediately rectified the omission at no cost to me. Very impressive! More

by gburriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 16, 2023 -

Capital City Honda responded

We're excited to hear that our team took care of you and that everything went smoothly. We thank you for your business and look forward to your next visit!

June 10, 2023

Capital City Honda is a very reliable place to take your Honda for service. The staff is friendly, knowledgeable and professional. A great place to do business. More

by jhilliard54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Young
Jun 16, 2023 -

Capital City Honda responded

Thanks for the great rating and review! We look forward to seeing you again.

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