Capital City Honda

Great Customer Service, great communication, On time, well explanation on services, overall excellent customer service. well explanation on services, overall excellent customer service. More

I was extremely disappointed with my service advisor Michael. He ignored what I was trying to tell him and talked down on me. When I involved my boyfriend who is also a mechanic and my sisters boyfriend Michael. He ignored what I was trying to tell him and talked down on me. When I involved my boyfriend who is also a mechanic and my sisters boyfriend who is also a mechanic, he ignored them both and acted like he knew better. Besides that and the insane prices, it was fine. The cashier was super nice and helpful. More

Waited an hour and 15 minutes and they said it would be another hour for an oil change are you kidding me. I made an appointment for this , no thank you another hour for an oil change are you kidding me. I made an appointment for this , no thank you More

I paid extra for Honda Care and extra for extended warranty, but at my routine maintenance visit they tell me I need to change the cabin and engine filter. Why am I paying extra for Honda Care again?? warranty, but at my routine maintenance visit they tell me I need to change the cabin and engine filter. Why am I paying extra for Honda Care again??? Why didn't they change it? Based on previous experience, I just left and didn't bother asking them anything because I knew it would be a waste of time. More

Capitol City Honda has always given me great service! ! I had a 2003 Honda Accord until I got my 2020 CR-V that I’m just in love with. 🥰 ! I had a 2003 Honda Accord until I got my 2020 CR-V that I’m just in love with. 🥰 More

Fast and friendly service! Vee was great helping us through the service experience. I always take our car to Capital City Honda. Vee was great helping us through the service experience. I always take our car to Capital City Honda. More

Friendly service techs, easy scheduling, comfortable and inviting waiting area. You can even track the status of your vehicle via text. inviting waiting area. You can even track the status of your vehicle via text. More

The process was easy and the staff was professional and friendly at Capital City Honda. friendly at Capital City Honda. More

Appreciate customer service by going through each multi-point inspection form thoroughly and providing coupons to help reduce cost. Plus, I didn’t mind the wait time with complementary coffee and don multi-point inspection form thoroughly and providing coupons to help reduce cost. Plus, I didn’t mind the wait time with complementary coffee and donuts and a big, clean waiting area! More

The customer services is excellent! I came to the location at 7 am. Mr. Phan Vue was friendly and professional. He said the car will be ready around early afternoon. I received the noti I came to the location at 7 am. Mr. Phan Vue was friendly and professional. He said the car will be ready around early afternoon. I received the notification before afternoon to inform me that the car is ready for pickup. Overall great experience! More