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Capital City Honda

Sacramento, CA

4.6
456 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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456 Reviews of Capital City Honda

October 11, 2023

Communication could be better when servicing car. Open about mistakes and I appreciate them being truthful and fixing the issue. More

by taneka_holman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chyna
Report | Print
Oct 13, 2023 -

Capital City Honda responded

We appreciate your feedback and value your honesty. Open communication and transparency are important to us, and we're committed to improving our service. We're glad to hear that you appreciate our truthfulness and the effort to rectify any issues. We're here to provide the best service possible. Thank you for choosing us!

October 11, 2023

Great customer service from all representatives that I spoke with today . Definitely will be coming back to this specific location for all of my car needs . More

by cierraalicia18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names sorry
Report | Print
Oct 13, 2023 -

Capital City Honda responded

Thank you for your feedback! We're thrilled to hear that you received great customer service from all the representatives you spoke with. We look forward to serving you at Capital City Honda for all your car needs in the future. We appreciate your support and your choice to come back!

October 10, 2023

I brought my car in for a maintenance. I had an appointment and got in quickly. I was given an Uber ride home. I received a video report of my car being checked out. Everything went smooth More

by Curly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Report | Print
Oct 12, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

Really appreciated the service and knowledge shared. Very clear on what was needed and the timing for it all.. More

by komaljohal2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Patrick
Report | Print
Oct 11, 2023 -

Capital City Honda responded

It's wonderful to hear that you appreciated the service and knowledge shared by Capital City Honda. Clear communication and transparency about what's needed and the timing are essential for a positive service experience. Safe and trouble-free driving with your well-maintained vehicle!

October 09, 2023

Best car buying experience to date. Easy, no hassle, and no pressure. I highly recommend Cap City Honda. More

by Theresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Report | Print
Oct 11, 2023 -

Capital City Honda responded

It's fantastic to hear that you had the best car-buying experience with Capital City Honda. An easy, hassle-free, and pressure-free process can make a significant difference when purchasing a car. Your high recommendation speaks volumes about our customer-centric approach. Enjoy your new vehicle, and may it bring you many enjoyable adventures on the road!

October 06, 2023

Nice customer service. Service advisers are very helpful. They will always remind you what’s need to be done for the next services. More

by anilkunwar674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha, chukhrey
Report | Print
Oct 10, 2023 -

Capital City Honda responded

We are thrilled to hear that you had a nice experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Michael was very helpful and friendly. He helped me in a timely matter.. it was a pleasant visit More

by vinavongn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McKnight
Report | Print
Oct 10, 2023 -

Capital City Honda responded

It's fantastic to hear that you had a great experience and that Michael provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Worked with us to trade our lease and select a replacement vehicle. Very flexible and crafted a deal we’re very happy with. More

by susietamm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Lopes
Report | Print
Oct 10, 2023 -

Capital City Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Great job solving a really puzzling, intermittent problem with the shifter. NIck, my service advisor, stuck with it until the issue was fully resolved, keeping me informed of the progress, and controling the More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
Report | Print
Oct 10, 2023 -

Capital City Honda responded

It's fantastic to hear that Nick, your service advisor, and the entire team at the shop were able to successfully resolve the puzzling and intermittent problem with your shifter. We understand how frustrating such issues can be, and we're glad they stuck with it, kept you informed, and controlled the cost effectively. Your appreciation is valued, and we'll be sure to pass on your thanks to Nick, the shop foreman, and the technicians. Your satisfaction is important to us, and we look forward to serving you again!

October 05, 2023

It was a great experience, smooth process and very helpful. Took care of everything I came in for. More

by Anum Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Report | Print
Oct 06, 2023 -

Capital City Honda responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

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