Capital City Honda

The salesman and finance person was awesome. They both took care of my needs and I love my car. Thank you Capital City Honda They both took care of my needs and I love my car. Thank you Capital City Honda More

This dealership actually provided me with a very enjoyable car buying experience. There was no pressure and I was happy with the deal we made. My thanks to all that I met at the dealership! enjoyable car buying experience. There was no pressure and I was happy with the deal we made. My thanks to all that I met at the dealership! More

Really clean and honest dealership. Chad was very helpful and knowledgeable. Thanx capital Honda for selling us this nice car. Chad was very helpful and knowledgeable. Thanx capital Honda for selling us this nice car. More

Loved our car purchase experience with Capital City Honda! We have been in the market for a Honda Pilot for months and did extensive research throughout all of NorCal. Capital City Honda checked all of Honda! We have been in the market for a Honda Pilot for months and did extensive research throughout all of NorCal. Capital City Honda checked all of our boxes in regards to customer service, quality of the vehicle, pricing, and transparency so we opt to reserve a 2024 Honda Pilot Elite. Rebekah was responsive and made us feel at ease with any concerns we had, and kept us updated with estimated arrival time. Ali was our sales rep and was honest and professional throughout the whole process. He insisted on taking the time to show us all the bells and whistles to the Pilot and answered any questions we had. THANK YOU ALI! Eric in finance was great and took the time to review warranty options and addressed any questions we had. Thank you Capital City Honda! We will recommend and continue to do business here. More

They were efficient and helpful. Jose was helpful afterwards in helping me at up my AppleCare Play. Jose was helpful afterwards in helping me at up my AppleCare Play. More

Total courtesy, customer service, and professionalism. Not the usual car buying experience. I highly recommend this dealership. Not the usual car buying experience. I highly recommend this dealership. More

They were very nice to work with. Not pushy at all. The whole transaction went very well Not pushy at all. The whole transaction went very well More

I’m a regular customer. Salesman Chad professionally, knowledgeable and helped me navigate the lease with ease Salesman Chad professionally, knowledgeable and helped me navigate the lease with ease More

I tried to make an appointment to have a taillight bulb replaced & was told I could come any time & they would take care of it. When I got there, I asked if they would take a look at my CD player which was replaced & was told I could come any time & they would take care of it. When I got there, I asked if they would take a look at my CD player which was not functioning. I ended up with a whole evaluation, which I don’t believe I needed since I had the car serviced a few weeks prior to this. New battery, cleaning of filters etc.added. When I had paid my bill, I was told that they would be bringing up my car momentarily. It took most of 30 minutes to get my car. They tried to give me another car, which was a different color! When I got home I saw that the wrong name was on my invoice; Metzler instead of McCarthy. Her home phone number were also on there. I tried to call to speak with someone …. with little satisfaction. One time when I called I was told that someone would be with me shortly. No one came. I would be interested in knowing if there are other Honda dealers in the Sacramento area. If so I would like to switch. I have been going there for several years & this is the worst customer service I have experienced Bridget McCarthy More

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