Capital City Honda
Sacramento, CA
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456 Reviews of Capital City Honda
Service appt at 9:30am, but didn’t even look at until 11. Why even bother having appointments? Came to get my car after deciding not to do the service offered and then it took over an 90 minutes of waiting t Why even bother having appointments? Came to get my car after deciding not to do the service offered and then it took over an 90 minutes of waiting to get my car back! More
I took my car in for service. I have an appointment. When I arrived there, I waited for almost an hour for someone to check me in and then waited for another 3 hours to do an oil I have an appointment. When I arrived there, I waited for almost an hour for someone to check me in and then waited for another 3 hours to do an oil change. Very disappointed More
Courteous and fast service. Shuttle service, donuts drinks for waiting area, clean restrooms and you give a car wash after your service. Everyone is really helpful and respectfu Shuttle service, donuts drinks for waiting area, clean restrooms and you give a car wash after your service. Everyone is really helpful and respectful. They don’t push on you any unnecessary repairs. Michael Macknight in service is helpful and very attentive. Thank you!! More
Alyssa is amazing! She kept me informed about my service throughout the day. She was thourough in explaining what services I needed and gave me the costs of extra servi She kept me informed about my service throughout the day. She was thourough in explaining what services I needed and gave me the costs of extra services that I wanted. She was honest about costs and was not pushy about the extra services i want to have done. She portrays the companies values in every interaction we have. Thank you Alyssa for your excellent customer service! It is very hard to find these days and I will be back and I will recommend you to all my Honda friends! More