Capital Cities Imported Cars

After shopping around for a new car, I stopped in for service on the BMW and peeked into the VW side. Met John Flagg and he projected professionalism from the start. His approach was friendly, informat service on the BMW and peeked into the VW side. Met John Flagg and he projected professionalism from the start. His approach was friendly, informative and supportive. He followed up with me via E-mail and telephone. I never felt overly pressured to make a purchase, which almost always persuades me to close a deal. More

Bill was such a big help during my used car hunt. He was knowledgable about his inventory, he appreciated my used car needs and gave me a fair deal. knowledgable about his inventory, he appreciated my used car needs and gave me a fair deal. More

Stephen Miller was recommended to me by a co-worker who has been dealing with Steve for many many years. This transaction was the best car-buying experience I have ever had. Steve was extremely professio has been dealing with Steve for many many years. This transaction was the best car-buying experience I have ever had. Steve was extremely professional, very thorough and I truly beleive he gave me a very fair deal. I will purchase all my future vehicles from Stephen, although it may be awhile because I LOVE my Jetta!! More

My wife and I have bought new and used cars from Capital Cities for almost 40 years. During that time, we also have used other dealers - but none more than once. Each time, we have returned to Capital Cit Cities for almost 40 years. During that time, we also have used other dealers - but none more than once. Each time, we have returned to Capital Cities. Jim Baker is the biggest reason why. He understands us, knows his products, gives good advice and stands behind his word. More

I am very happy with my decison to purchase a vehicle from Capital Cities. I had been car searching for over a month, visiting different area dealers and then I came across the car by using Auto Trader, from Capital Cities. I had been car searching for over a month, visiting different area dealers and then I came across the car by using Auto Trader, the dealership was close to home so I made the visit to check out their vehicles. Within minutes of arriving I was greeted by Bill. I talked to him about what my needs and wants were and about the vehicle I saw on their website. He showed me a few different cars and then we went for a test drive. Bill was very informative and friendly. This is my first Volkswagen so he made me aware of everything VW had to offer. After the test drive I made the decison to move forward with purchasing the vehicle. He ended up giving me a great discount on top of the discount that was being advertised. Within a few days I became a Volkswagen owner! A few days after my purchase I received a follow up phone call, a thank you letter and a nice photo of my car and I before we left the dealership. Capital Cities has the BEST customer service you could imagine. And trust me, I went to many dealerships in the Albany area looking to find what car fit me best. I HIGHLY reccomend Capital Cities, and will continue to purchase from them in the future. THANK YOU ! More

This was far and away the most pleasant car purchasing experience I have ever had. From the moment my wife and I walked into the dealerhsip and were allowed to brouse free of the usual and immediate selli experience I have ever had. From the moment my wife and I walked into the dealerhsip and were allowed to brouse free of the usual and immediate selling pressure, I knew this was a "different" dealership. And when we were ready to ask questions, Ryan was available to answer them fully and professionally. We werre especially pleased at the aggressive price they offered for the GTI we were interested in as well as the extremely fair trade-in value they gave us for our existing car. We were aslo very satisfied with the amount of time Ryan took to walk us through all the car's features when we took delivery a few days later. All in all a great experience. More

Dan Stein has been very responsive to all questions and also offered to and delivered the car in Manhattan which made it extremely easy and convenient also offered to and delivered the car in Manhattan which made it extremely easy and convenient More

the dealership was met all of our request, they where very helpful with meting our schedule. They found exactly what we where looking for. they showed a very personal touch when they worked with us. very helpful with meting our schedule. They found exactly what we where looking for. they showed a very personal touch when they worked with us. More

Ryan was great to deal with. He listened to what we wanted and was easy to deal with. Ryan offered us a fair price and helped us get the car we wanted. wanted and was easy to deal with. Ryan offered us a fair price and helped us get the car we wanted. More

Ryan and Cap Cities Volkswagen were absolutely great to work with! Ryan was incredibly knowledgeable on Volkswagen models we discussed an did everything to match me with the right car for me. I ended up le work with! Ryan was incredibly knowledgeable on Volkswagen models we discussed an did everything to match me with the right car for me. I ended up leasing the 2013 Jetta SE w/ Convenience and I love it. He was responsive to my calls and questions and as a first-time car buyer/leaser, I couldn't have asked for a better experience. More