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Capital Chevrolet

Wake Forest, NC

2.2
128 Reviews

9820 Capital Blvd

Wake Forest, NC

27587

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128 Reviews of Capital Chevrolet

December 09, 2023

Is the worse plac… please do your self a favor and dont go there, they sale you guarantees without you knowing, they sale you cars that they were into car accidents and they dont tell you, and you over pay More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Anctil, Ruben Pierce, Danny Via, Bret Bostic, Joseph Cobas, Jessica Wellons, Bob Dolan, Tim Grissom, Ed Didawick, Mansour Ndir
Dec 11, 2023 -

Capital Chevrolet responded

Dear Felicia, We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention. It's not the level of service we strive for at Capital Chevrolet. We take your concerns seriously and would like to investigate this matter further. Could you please provide more details or contact our customer service directly? We value your feedback and want to ensure that we address these issues promptly. Thank you for your time, and we hope to have the opportunity to make things right.

September 20, 2023

Good service. Great people. Enjoyed my whole experience. The popcorn is great. J.T. Was excellent. More

by boltman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.T. Salesman
September 18, 2023

Mr. Randy Baret was caring and wanted to be sure I would enjoy my vehicle More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Baret, Salesman
September 08, 2023

Bought a new Corvette in August 2019 and was fairly happy with the purchase except for a $799 fee for Nitrogen and window tint. I was told it was already done but should have suspected that the contract has More

by rwc815
Purchase Time
Recommend Dealer
No
Employees Worked With
Dajion Brathwaite, Ruben Pierce
August 10, 2023

Brett worked to ensure we left with the car we wanted, with the payment we were comfortable with! More

by hcastellano0910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hoot Gibson , Bret Bostic
August 08, 2023

Go see Jerrod and the crew at Capitol Chevrolet if you are looking for a new or used car or truck. They went above and beyond to make sure that I got the best deal possible. I would highly recommend this More

by Keefus77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Via
July 25, 2023

Shout out to Rodney. Thank you for the professional service you gave us., Rodney remembered us from the previous week when we test drove a used 3500. We did not get that More

by jaychildress67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney, Ash, Ruben Pierce
May 27, 2023

I worked with D'Anthony and Danny on 5/25/23 and purchased a 2023 Equinox. I was very pleased with their knowledge and their willingness to work with me. They are both 5 STAR. More

by vickiwh58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D'Anthony Williams, Danny Via
May 24, 2023

Unfair Business practices. As a Senior citizen customer, I feel lied to and taken advantage of. More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
May 24, 2023 -

Capital Chevrolet responded

Thank you for taking the time to provide feedback on your recent experience with us, we strive to provide superior customer service to all our patrons. It is disappointing to hear your experience with us was not a positive one. In our goal to provide exceptional service, we rely on customer feedback to help highlight areas in our process that require evaluation. Would you be willing to provide some additional information so I can investigate this matter further? Can you elaborate on exactly what transpired during your visit, resulting in such a negative impression of our company and its employees? Your feedback in no way represents the level of service and satisfaction we require from our employees. Thank you again for the feedback and I hope to hear from you.

May 22, 2023

Is the best dealer in wake conty and have the best price on the triangle More

by ramirez_rentacar2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Jones , Joseph Cobas