
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,582 reviews
We purchased a car about a month ago. Like the first purchase, we felt we got a great price. Once again, everyone was helpful, no pressure selling from Don or other employees. I would reccomend purchas purchase, we felt we got a great price. Once again, everyone was helpful, no pressure selling from Don or other employees. I would reccomend purchasing a car from Capistrano Volkswagen. Ask for Don Abadie. The coffee is great as well. Don and Patty More
We got a pretty good deal when we bought the car, but leading up to the sale, Don followed up well with me and tried to be as helpful as possible with the whole transportation dilemma I had. leading up to the sale, Don followed up well with me and tried to be as helpful as possible with the whole transportation dilemma I had. More
James picked me up from the train station and drove me to the dealership, was very friendly and helpful, and responded quickly to both phone calls and emails. The car was priced fairly and I love the no-hagg the dealership, was very friendly and helpful, and responded quickly to both phone calls and emails. The car was priced fairly and I love the no-haggle set-up. Two things keep from giving a 5 on overall experience: 1. I realized once I got home that the floor mats were missing. When I called to ask for them, I was told that because my car was used, it didn't come with floor mats. I had to point out that mats were on the sticker as an included feature of the car in order to get them. On the plus side, they shipped me brand new mats pronto. 2. There are little hidden fees in the purchase process: a $55 doc prep fee (whereas I would happily have prepared my own documents) and a $350 fee for a security feature I didn't really care about. I think I could have refused the feature, but I wasn't told that I could. That part felt a little underhanded and cheap. More
My experince at Capo VW was the best I have ever had at any dealership that I have bought a car. These guys where awesome. No pressure at all with sales and the finance department. I will for sure recommen any dealership that I have bought a car. These guys where awesome. No pressure at all with sales and the finance department. I will for sure recommend all my friends and family. My wife got the CC. She loves it. Thanks Guys Todd Taylor More
This was by far the easiest car buying experience ever. April went above and beyond in setting up this sale. The GTI we purchased for our son was in perfect condition. Thanks April for making this a smoo April went above and beyond in setting up this sale. The GTI we purchased for our son was in perfect condition. Thanks April for making this a smooth deal!!! More
This was the BEST car buying experience I have ever had. Ryan Tremblatt was amazingly helpful and didn't pressure us at all. Everyone has been knowledgeable and the prices were extremely fair. I recommend t Ryan Tremblatt was amazingly helpful and didn't pressure us at all. Everyone has been knowledgeable and the prices were extremely fair. I recommend them to everyone I know and will return when it's time for our next car!! The best. Highly recommended. More
Capistrano VW had the best dealer pricing on used Jetta's. The staff were very friendly, especially Eric who was very patient with us and went out of the way to answer all our questions. There was no Jetta's. The staff were very friendly, especially Eric who was very patient with us and went out of the way to answer all our questions. There was no need to haggle on the price since the used cars have the "priced-right" program, where the prices were very competitive when compared to other VW dealers in the area. At the end of the purchase, the supervisor came out to introduce himself and to enquire about our satisfaction. Overall, we had a very pleasant experience and would recommend the dealership to others. More
I can't thank James, Nick and April enough for all they did to help my transaction run so smoothly. Great teamwork and so appreciated, you couldn't have performed a better job, thank you once again for the did to help my transaction run so smoothly. Great teamwork and so appreciated, you couldn't have performed a better job, thank you once again for the care and kindness shown to me. More
David and Capo VW were excellent. This is the first vehicle we have leased and they were very helpful in answering all of our questions. We have two small children and the staff went our of their way vehicle we have leased and they were very helpful in answering all of our questions. We have two small children and the staff went our of their way to make sure the kids were having fun (ask to see Jetta, the cat). The process was very quick (2 hours) too!! You would be crazy not to stop by and see these guys if you are buying/leasing a vehicle. More