Capistrano Volkswagen

Peter was able to logically place me into a new VW Jetta. He made me feel at ease and comfortable with exploring multiple options and vehicle selection. Although this was my first new car purchase in more He made me feel at ease and comfortable with exploring multiple options and vehicle selection. Although this was my first new car purchase in more than seven years, he understood my apprehension and treated me fair, with compassion and concern. He even took the time to incorporate a rather "used" vehicle into my purchase, which in today’s economy helped out. I recommend this dealership to any and all, great experience! More

Love this dealer!!! Friendly easy going didnt pressure me into anything. We were there to buy our 16 year old son a car and they made our visit perfect! We are so happy. Why do we love this dealership, frien into anything. We were there to buy our 16 year old son a car and they made our visit perfect! We are so happy. Why do we love this dealership, friendly,easy,and very fast in and out in an hour! More

I have to say that I actually had fun buying a car from Capistrano VW (which I'm sure you'll see is a trend from the other comments)!! I worked with both April Dean and Don Abadie and they were both nice, Capistrano VW (which I'm sure you'll see is a trend from the other comments)!! I worked with both April Dean and Don Abadie and they were both nice, genuine, helpful, knowledgeable and an overall pleasure to work with. There was no pressure, no haggle, no hidden price hiking or fuzzy math... We went to A LOT of dealerships and did a ton of research before we made our purchase and Capo VW was leaps and bounds ahead of everyone in the overall experience as well as price. We will definitely only buy from Capo for VWs forever. More

I can honestly say we actually had a fun day buying a new car! April Dean was super nice and low pressure, as were the entire staff. We drove down Saturday morning to look at a Touareg we were interested in. car! April Dean was super nice and low pressure, as were the entire staff. We drove down Saturday morning to look at a Touareg we were interested in. She had it sitting out waiting for us to test drive. She had quoted me an "out the door" price and that is what we paid. There were no tricks or sneaky good cop bad cop sales manager games or surprises. Simply put, the best car buying experience I have ever encountered - simple, honest, and quick. She patiently spent the time needed to tell us all about the features, she sync'd up my phone to the VW system and set our favorite radio stations. We will be referring all of our friends and family and will be back if we want another VW in the future. I will even be going out my way to go there for service as their service department seems as great as the sales dept. A++ company all the way around. Also, Jetta the lot cat, is probably one of the nicest cats I have ever met ! ( not kidding ) More

We were able to do all the price negotiations over the phone. When we got to the dealership we test drove two vehicles and went through financing all under 1.5 hours. Don and the dealership are easy to w phone. When we got to the dealership we test drove two vehicles and went through financing all under 1.5 hours. Don and the dealership are easy to work with and no pressure. More

Excellent Service from their Internet Sales Manager, Moe, as well as the finance support staff!! Thanks to Capistrano, I have the car I always wanted -- VW Golf TDI, 4-Dr, Manual, Black with xenon lights -- as well as the finance support staff!! Thanks to Capistrano, I have the car I always wanted -- VW Golf TDI, 4-Dr, Manual, Black with xenon lights -- I rule!! What's impressive is that I live in Texas near Houston with like five VW dealers within 20 min! Only one came close to the service of Cap and none had what I was looking for. Their were only two of these in the country and Capistrano had it. Heck, I think it was still at the port when we made the deal. Moe and Capistrano went out of their way to make the deal happen, ship the car to me, finish the paperwork, answer my hundred questions about when I would get this or that AND all for a very reasonable price! Thanks Moe and Capistrano!!!! More

By far the best experience we have ever had. I will send as much business to them as I can in the future. I love how fast we got through the sales part of it. What a great company. as much business to them as I can in the future. I love how fast we got through the sales part of it. What a great company. More

What can I say.... My daughter purchased a Volkswagon Jetta. My wife and I had a great experience with Don. We both purchased new cars. Don helped us get a great price. He was patient, and didn't pre Jetta. My wife and I had a great experience with Don. We both purchased new cars. Don helped us get a great price. He was patient, and didn't pressure us. We would reccommend Don and San Juan Capistrano Volkswagon to everyone! Great popcorn and coffee! Don and Patty McLain More

We just purchased a 2011 VW Routan SEL. The overall experience at Capistrano VW was by far the best customer service we have EVER received while car shopping. Don was not only knowledgable, he was ple experience at Capistrano VW was by far the best customer service we have EVER received while car shopping. Don was not only knowledgable, he was pleasant, professional and efficient. VW was the first dealer we visited and after making the rounds in OC, we knew it was going to be our last. We will definitely be referring friends and family to Capistrano VW, and are now even considering returning to purchase another VW in the next few months. Thanks to Don and Kevin for a great experience! More

Looking for specific car for my 16 year old daughter. Capistrano did not have the one I wanted and Don hunted it down. He was outstanding; very efficient, friendly, the entire time keeping me apprised of Capistrano did not have the one I wanted and Don hunted it down. He was outstanding; very efficient, friendly, the entire time keeping me apprised of his progress. I would highly recommend this dealership for their perfect balance between professionalism and friendliness. It was overall an extremely pleasant experience. More