Capistrano Volkswagen

The overall call buying experience was pleasant, professional and not overerly time consuming. We got what we were looking for and very happy to keep the business local. professional and not overerly time consuming. We got what we were looking for and very happy to keep the business local. More

My experince at Capo VW was the best I have ever had at any dealership that I have bought a car. These guys where awesome. No pressure at all with sales and the finance department. I will for sure recommen any dealership that I have bought a car. These guys where awesome. No pressure at all with sales and the finance department. I will for sure recommend all my friends and family. My wife got the CC. She loves it. Thanks Guys Todd Taylor More

a+ at capo vw! after years of volvos, we were looking at hyundai tucson, kia, ford focus, minicooper and vw golf. researched and drove at a number of dealerships. returned to capo vw to buy our 2012 golf at hyundai tucson, kia, ford focus, minicooper and vw golf. researched and drove at a number of dealerships. returned to capo vw to buy our 2012 golf tdi from april dean. new car shopping can feel crazy!, and april's pleasant focus and ability to help us prioritze without pressure (as she searched and found the right color/model with extended warranty and desirable financing) made it easier to decide. absolutely every person we met in this dealership (and we met a lot!) were sooo friendly in a relaxed good way, totally professional, throrough, and we couldn't be happier. we plan to return for service, even though there are dealerships closer to home, anticipating that if buying was such a good experience, the excellence will continue. this is a fun team to deal with! bonus: upon pick-up, april took a big chunk of time to go over details on the vehicle, set up phone, radio and satellite, and review special features of our vehicle that have us even more pleased about choosing this particular vw. when my husband and i met 30 years ago we both drove bugs, and now that our son is off to college, we're back to having fun in a veedub. this works! More

We purchased a car about a month ago. Like the first purchase, we felt we got a great price. Once again, everyone was helpful, no pressure selling from Don or other employees. I would reccomend purchas purchase, we felt we got a great price. Once again, everyone was helpful, no pressure selling from Don or other employees. I would reccomend purchasing a car from Capistrano Volkswagen. Ask for Don Abadie. The coffee is great as well. Don and Patty More

James picked me up from the train station and drove me to the dealership, was very friendly and helpful, and responded quickly to both phone calls and emails. The car was priced fairly and I love the no-hagg the dealership, was very friendly and helpful, and responded quickly to both phone calls and emails. The car was priced fairly and I love the no-haggle set-up. Two things keep from giving a 5 on overall experience: 1. I realized once I got home that the floor mats were missing. When I called to ask for them, I was told that because my car was used, it didn't come with floor mats. I had to point out that mats were on the sticker as an included feature of the car in order to get them. On the plus side, they shipped me brand new mats pronto. 2. There are little hidden fees in the purchase process: a $55 doc prep fee (whereas I would happily have prepared my own documents) and a $350 fee for a security feature I didn't really care about. I think I could have refused the feature, but I wasn't told that I could. That part felt a little underhanded and cheap. More

This was by far the easiest car buying experience ever. April went above and beyond in setting up this sale. The GTI we purchased for our son was in perfect condition. Thanks April for making this a smoo April went above and beyond in setting up this sale. The GTI we purchased for our son was in perfect condition. Thanks April for making this a smooth deal!!! More

We got a pretty good deal when we bought the car, but leading up to the sale, Don followed up well with me and tried to be as helpful as possible with the whole transportation dilemma I had. leading up to the sale, Don followed up well with me and tried to be as helpful as possible with the whole transportation dilemma I had. More

He was so nice and friendly. We tell him what we wanted and they gave us better options. We didn't have to wait for much. and they gave us better options. We didn't have to wait for much. More

This was the BEST car buying experience I have ever had. Ryan Tremblatt was amazingly helpful and didn't pressure us at all. Everyone has been knowledgeable and the prices were extremely fair. I recommend t Ryan Tremblatt was amazingly helpful and didn't pressure us at all. Everyone has been knowledgeable and the prices were extremely fair. I recommend them to everyone I know and will return when it's time for our next car!! The best. Highly recommended. More

Capistrano VW had the best dealer pricing on used Jetta's. The staff were very friendly, especially Eric who was very patient with us and went out of the way to answer all our questions. There was no Jetta's. The staff were very friendly, especially Eric who was very patient with us and went out of the way to answer all our questions. There was no need to haggle on the price since the used cars have the "priced-right" program, where the prices were very competitive when compared to other VW dealers in the area. At the end of the purchase, the supervisor came out to introduce himself and to enquire about our satisfaction. Overall, we had a very pleasant experience and would recommend the dealership to others. More