Capistrano Volkswagen

Looking for specific car for my 16 year old daughter. Capistrano did not have the one I wanted and Don hunted it down. He was outstanding; very efficient, friendly, the entire time keeping me apprised of Capistrano did not have the one I wanted and Don hunted it down. He was outstanding; very efficient, friendly, the entire time keeping me apprised of his progress. I would highly recommend this dealership for their perfect balance between professionalism and friendliness. It was overall an extremely pleasant experience. More

Excellent Service from their Internet Sales Manager, Moe, as well as the finance support staff!! Thanks to Capistrano, I have the car I always wanted -- VW Golf TDI, 4-Dr, Manual, Black with xenon lights -- as well as the finance support staff!! Thanks to Capistrano, I have the car I always wanted -- VW Golf TDI, 4-Dr, Manual, Black with xenon lights -- I rule!! What's impressive is that I live in Texas near Houston with like five VW dealers within 20 min! Only one came close to the service of Cap and none had what I was looking for. Their were only two of these in the country and Capistrano had it. Heck, I think it was still at the port when we made the deal. Moe and Capistrano went out of their way to make the deal happen, ship the car to me, finish the paperwork, answer my hundred questions about when I would get this or that AND all for a very reasonable price! Thanks Moe and Capistrano!!!! More

We just purchased a 2011 VW Routan SEL. The overall experience at Capistrano VW was by far the best customer service we have EVER received while car shopping. Don was not only knowledgable, he was ple experience at Capistrano VW was by far the best customer service we have EVER received while car shopping. Don was not only knowledgable, he was pleasant, professional and efficient. VW was the first dealer we visited and after making the rounds in OC, we knew it was going to be our last. We will definitely be referring friends and family to Capistrano VW, and are now even considering returning to purchase another VW in the next few months. Thanks to Don and Kevin for a great experience! More

By far the best experience we have ever had. I will send as much business to them as I can in the future. I love how fast we got through the sales part of it. What a great company. as much business to them as I can in the future. I love how fast we got through the sales part of it. What a great company. More

What can I say.... My daughter purchased a Volkswagon Jetta. My wife and I had a great experience with Don. We both purchased new cars. Don helped us get a great price. He was patient, and didn't pre Jetta. My wife and I had a great experience with Don. We both purchased new cars. Don helped us get a great price. He was patient, and didn't pressure us. We would reccommend Don and San Juan Capistrano Volkswagon to everyone! Great popcorn and coffee! Don and Patty McLain More

Low pressure, fast, efficient processing of paperwork, fair trade-in allowance, willingness to search outside sources, very knowledgeable of product. Salesman Don Abadie pleaant and professional. Finance fair trade-in allowance, willingness to search outside sources, very knowledgeable of product. Salesman Don Abadie pleaant and professional. Finance manager Joey thorough friendly and efficient. More

I love my car, and I felt very well taken care of by the sales associate (James Hedland), and there is nothing more I could have wanted from the experience I had that day in July! sales associate (James Hedland), and there is nothing more I could have wanted from the experience I had that day in July! More

Capistrano Volkswagen made purchasing a vehicle a very Capistrano Volkswagen made purchasing a vehicle a very pleasant and overall great experience. In the past, my experience with dealerships have been m Capistrano Volkswagen made purchasing a vehicle a very pleasant and overall great experience. In the past, my experience with dealerships have been mostly exhausting and frustrating at the same time. I was referred to this dealership by my father-in-law Dave Owen who has purchased a few vehicles from this dealership and it was highly recommended that I consider purchasing a new vehicle from this "little big" dealership in San Juan. From the start, the customer service was exceptional and the many people we came into contact with were friendly and successful at meeting our every need. I would especially like to thank Eric Menzies who made this experience one that I would welcome again. He was the so called "college kid" who sold cars and he made us feel comfortable, was personable, and exhibited excellent customer service skills. I would highly recommend him to anyone considering buying a vehicle from Volkswagen in the future. I cannot say enough how pleased and continue to be with this dealership and look forward to purchasing other vehicles in the future. I live in San Diego and I will continue to drive up to San Juan to get my car serviced. Thanks again! More

These folks were friendly and easy to work with. Was in and out pretty quick. The salesman was very knowledgeable of the cars and was able to explain the different options available. They also had a large and out pretty quick. The salesman was very knowledgeable of the cars and was able to explain the different options available. They also had a large selection of cars. More

Don was a friendly salesman, and was readily available to help out on my purchase. He set me up with a test drive and put us in a 2010 GTI on my first visit to the dealership. help out on my purchase. He set me up with a test drive and put us in a 2010 GTI on my first visit to the dealership. More