Capistrano Volkswagen
San Juan Capistrano, CA
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Don was great, I contacted him 3 days before my visit to the dealership as I was over 60 miles away. He answered all my questions over the phone and even went out to the car a bunch of times to check out t the dealership as I was over 60 miles away. He answered all my questions over the phone and even went out to the car a bunch of times to check out the options that were installed. When I did show up to the dealership he made the buying process quick and easy. I've never been in and out of a car sale in less than an hour and a half. Which also included him showing me all the settings in the car. I would recommend Don, and the rest of the staff at Capistrano VW as everyone had a smile and was friendly even though we kept them past closing time. More
Don was absolutely the best! I can't thank him enough for making this a great experience. He was very patient and never pressured me at any time. He allowed me to test drive three different models and more t making this a great experience. He was very patient and never pressured me at any time. He allowed me to test drive three different models and more than once, giving me all the time and information I needed to make the best choice for me. I will definitely be recommending him to my friends and family. More
It was our 4th car purchased at Capo VW; each time was a very positive experience. I highly recommend going to Capo VW for new and pre certified VW cars. They are the nicest people, and no nonsense deals. R very positive experience. I highly recommend going to Capo VW for new and pre certified VW cars. They are the nicest people, and no nonsense deals. Really. More
Don was an amazing sales consultant!! He was friendly and helpful in every way!! He had my car delivered from the "sister" dealership in the exact time that I needed and answered all my questions. What a gre helpful in every way!! He had my car delivered from the "sister" dealership in the exact time that I needed and answered all my questions. What a great staff at Capistrano VW!! More
Peter was able to logically place me into a new VW Jetta. He made me feel at ease and comfortable with exploring multiple options and vehicle selection. Although this was my first new car purchase in more He made me feel at ease and comfortable with exploring multiple options and vehicle selection. Although this was my first new car purchase in more than seven years, he understood my apprehension and treated me fair, with compassion and concern. He even took the time to incorporate a rather "used" vehicle into my purchase, which in today’s economy helped out. I recommend this dealership to any and all, great experience! More
James was great! He was very helpful and knowledgeable. He answereed all of my questions and I never felt rushed or pressured. I had a great experience buying the car yesterday and I would definitely reco He answereed all of my questions and I never felt rushed or pressured. I had a great experience buying the car yesterday and I would definitely recommend Capo Volkswagen to my friends and family. More
Love this dealer!!! Friendly easy going didnt pressure me into anything. We were there to buy our 16 year old son a car and they made our visit perfect! We are so happy. Why do we love this dealership, frien into anything. We were there to buy our 16 year old son a car and they made our visit perfect! We are so happy. Why do we love this dealership, friendly,easy,and very fast in and out in an hour! More
I can honestly say we actually had a fun day buying a new car! April Dean was super nice and low pressure, as were the entire staff. We drove down Saturday morning to look at a Touareg we were interested in. car! April Dean was super nice and low pressure, as were the entire staff. We drove down Saturday morning to look at a Touareg we were interested in. She had it sitting out waiting for us to test drive. She had quoted me an "out the door" price and that is what we paid. There were no tricks or sneaky good cop bad cop sales manager games or surprises. Simply put, the best car buying experience I have ever encountered - simple, honest, and quick. She patiently spent the time needed to tell us all about the features, she sync'd up my phone to the VW system and set our favorite radio stations. We will be referring all of our friends and family and will be back if we want another VW in the future. I will even be going out my way to go there for service as their service department seems as great as the sales dept. A++ company all the way around. Also, Jetta the lot cat, is probably one of the nicest cats I have ever met ! ( not kidding ) More
I have to say that I actually had fun buying a car from Capistrano VW (which I'm sure you'll see is a trend from the other comments)!! I worked with both April Dean and Don Abadie and they were both nice, Capistrano VW (which I'm sure you'll see is a trend from the other comments)!! I worked with both April Dean and Don Abadie and they were both nice, genuine, helpful, knowledgeable and an overall pleasure to work with. There was no pressure, no haggle, no hidden price hiking or fuzzy math... We went to A LOT of dealerships and did a ton of research before we made our purchase and Capo VW was leaps and bounds ahead of everyone in the overall experience as well as price. We will definitely only buy from Capo for VWs forever. More
We were able to do all the price negotiations over the phone. When we got to the dealership we test drove two vehicles and went through financing all under 1.5 hours. Don and the dealership are easy to w phone. When we got to the dealership we test drove two vehicles and went through financing all under 1.5 hours. Don and the dealership are easy to work with and no pressure. More