Capistrano Volkswagen

Excellent sales person and outstanding services. This is the first time I bought the car at first visit. VW Routan has good design, user friendly functions meet my expectations. the first time I bought the car at first visit. VW Routan has good design, user friendly functions meet my expectations. More

Very friendly, informative and knowledgeable. Very impressed! Wish other dealers worked their business with the same good ethics. James, our salesman was young, but bright and well informed about his impressed! Wish other dealers worked their business with the same good ethics. James, our salesman was young, but bright and well informed about his product. More

The people at Capo VW are truly friendly. Not some painted smile or fake willingness to serve. Congratulations to the owner for hiring competent individuals and creating a healthy working environmen painted smile or fake willingness to serve. Congratulations to the owner for hiring competent individuals and creating a healthy working environment. We bought a 2012 Passat TDI SEL with the help of Eric. After careful research, I knew exactly how much to pay. Eric offered the car at my price. That's right, my price! No games, no gimmicks. He made buying a car so easy, I'll never deal with the wolf pack sales staff of other dealerships again. Our thanks also goes out to Tom (Sales Manager) and Buddy (Sales) for their enthusiasim and knowledge. More

David was patient and knowledgeable. He was straightforward and didn't try any tricks. I told him what prices I'd had from other dealers and he beat them by a good enough margin for me to make straightforward and didn't try any tricks. I told him what prices I'd had from other dealers and he beat them by a good enough margin for me to make the deal. Very painless process. More

Dealership is clean, looks professional visually. The people are outwardly friendly without being overpowering. On the Sales side he was not pushy, tried to make it work for both parties. Overall a good people are outwardly friendly without being overpowering. On the Sales side he was not pushy, tried to make it work for both parties. Overall a good buying experience. More

Eric Menzies was the salesman that helped us out from start to finish and my wife and I couldn't be happier with the service that we received. He was very knowledgable about the car and we left there kn start to finish and my wife and I couldn't be happier with the service that we received. He was very knowledgable about the car and we left there knowing that we received the absolute best deal. We live only a few miles from a VW dealership and we chose to go all the way to Capistrano VW to get our car. More

I had a great experience at Capistrano VW! James was very friendly and extremely helpful when it came to finding me a car. We test drove several cars and there was no pressure to make a decision quickly. I e friendly and extremely helpful when it came to finding me a car. We test drove several cars and there was no pressure to make a decision quickly. I ended up getting a great deal on a car and would definitely recommend James to all looking for a VW. More

Eric Menzies just helped us buy our son his first car - the Jetta GLI. We found a car that met everyones needs - sporty and fun for my son, safe for Mom, and priced right for Dad. Eric and the rest of th the Jetta GLI. We found a car that met everyones needs - sporty and fun for my son, safe for Mom, and priced right for Dad. Eric and the rest of the staff at Capistrano VW made this the easiest and most pleasant car buying experience ever! We called to find out if they had a certain model and color and Eric was friendly and helpful on the phone. We drove right down and were on our way home with our new car in no time at all. Before we left, the manager Darren, introduced himself and made sure everything had been handled just right. Thanks Capo VW! More

Everyone there is really nice. My salesman was great when I bought the car. My service advisor was really nice and very informative when I got my oil changed today. They even washed my car at the serv when I bought the car. My service advisor was really nice and very informative when I got my oil changed today. They even washed my car at the service appt. for me. My first oil change was free. I love this dealership, and I would recommend it to everyone. More

Richard McAllister is the nicest salesperson I've ever dealt with. He was very outgoing and knowledgeable and he made our buying experience very pleasant. dealt with. He was very outgoing and knowledgeable and he made our buying experience very pleasant. More