Capistrano Volkswagen

Because of a freak accident I needed to buy a car but I just couldn't afford it. April was patient and understanding and helped me get into a car I could afford. She was always calling and checking up to m just couldn't afford it. April was patient and understanding and helped me get into a car I could afford. She was always calling and checking up to make sure she understood my needs. I would recommend CapoVW and April again! More

I had called, driven and visited Websites for many different dealers for many different makers. None of them were as friendly or as interested in my needs than April. It was an absolute pleasure deali different dealers for many different makers. None of them were as friendly or as interested in my needs than April. It was an absolute pleasure dealing with April and I have happily told others of the great service I received from her. More

My car of several years finally died and needed a new engine. Instead of buying a rebuilt engine and since I couldn't afford a new car, I went looking for a good used car. April was extremely helpful and engine. Instead of buying a rebuilt engine and since I couldn't afford a new car, I went looking for a good used car. April was extremely helpful and courteous and patient in understanding my needs. If I wasn't commuting so far from work and home I'd leave this feedback sooner, but I cannot recommend April more. She made me feel important and was always calling me back to make sure everything was good. More

No high pressure sales, just friendly customer service. I felt respected, well-served, and the deal couldn't have been better. I didn't even have to haggle over the price. This was the easiest car buying I felt respected, well-served, and the deal couldn't have been better. I didn't even have to haggle over the price. This was the easiest car buying experience I have ever had. I highly recommend Capistrano VW! More

She is very professional and friendly and we had a wonderful experiance working with sherry. she made the sales very easy and pleasant. she took teh time to go over everything about the car wonderful experiance working with sherry. she made the sales very easy and pleasant. she took teh time to go over everything about the car More

Sherie was very excellent to deal with. She was honest and trustworthy throughout the process. I recommend you find her if you are in the market for a new vw. I spoke with other dealerships and I assure y and trustworthy throughout the process. I recommend you find her if you are in the market for a new vw. I spoke with other dealerships and I assure you capo vw gave the best customer service. More

Don was AWESOME! Love my new car! I am very much satisfied with my service I recievced and I am going to recommend my friends and relatives. satisfied with my service I recievced and I am going to recommend my friends and relatives. More

Don was knowledgable about the car and able to answer my questions quickly. There was no hard sale or pressure. He was also able to find just the model and features I wanted without trying to sell me on fea questions quickly. There was no hard sale or pressure. He was also able to find just the model and features I wanted without trying to sell me on features that I didn't want. This was probably the easiest and quickest new car purchase I've made. I am also very happy with the product choice. More

Customer Service was fantastic!!Don in sales was very helpful and the finance department was wonderful to work with! They made the experience enjoyable, and easy helpful and the finance department was wonderful to work with! They made the experience enjoyable, and easy More

Don was one of the nicest guys ever! He truly made the experience easy and less stressful. He was extremely friendly, enthusiastic,and easy going. He did not pressure me into anything I did not want, but experience easy and less stressful. He was extremely friendly, enthusiastic,and easy going. He did not pressure me into anything I did not want, but rather only showed me exactly what I asked for. He explained the car buying process since I was a first time car buyer. I loved Don and would refer anyone whose buying a Volkswagen to go to the Capistrano location and to only buy a Volkswagen from Don! The next time I buy a car, I will definitely return to Don no doubt about it!! The price was the lowest in all of southern California for the car I wanted. I am so thankful that Don was the sales associate in which I was able to buy my first car from. Great/Amazing customer service and overall experience! More