Capistrano Volkswagen

Capo VW is the only place I go to for service. They are always truthful about what my car does or does not need done. They never try to upsell me on a service that I do not need, and they are never trying always truthful about what my car does or does not need done. They never try to upsell me on a service that I do not need, and they are never trying to convince me to trade in my car for a newer model when I am waiting for the work to be done. I have had nothing but good feelings when I walk into the service department. The men are easy to talk to and break things down into simpler terms for me, I adore these servicemen, thank you Capo VW!! More

Eric went above and beyond to ensure that I had an incredible overal experience; which meant a lot, in that, I was a first time buyer! I will pass on his card and speak highly of the dealership to any incredible overal experience; which meant a lot, in that, I was a first time buyer! I will pass on his card and speak highly of the dealership to anyone i know in the market for a new or used car! More

Probably the best car buying experience we've ever had. Straight forward, honest, very personalized service. We visited 5 different dealerships and this was by far the best of the lot. Straight forward, honest, very personalized service. We visited 5 different dealerships and this was by far the best of the lot. More

I want to say thank you to volkswagen dealership in san jan capistrano to help us to get the car we were looking and special thank to dear sherie who is very kind and beautiful and lovely . jan capistrano to help us to get the car we were looking and special thank to dear sherie who is very kind and beautiful and lovely . More

steve skinner was knowledgable, honest and patient ,he listened to what my objective was and found a car and a way to make it happen.during the process of me signing and driving away in my new car it was listened to what my objective was and found a car and a way to make it happen.during the process of me signing and driving away in my new car it was so refreshing to meet the others that work at capastrano vw and find out that they all had same attitude that steve had, plesant,friendly and genuine ! thanks steve . i drove away very happy. david s. More

I was seeking a hard to find Vw and the team at Capo Vw, especially Don Abadie, was more than helpful. They were able to locate the car while still in production. During the entire process, they stuck to th especially Don Abadie, was more than helpful. They were able to locate the car while still in production. During the entire process, they stuck to their word, and retrieved the car. From the first conversation about financing, nothing changed...no surprises, no gimics, no b.s. It was a pleasure to work with Don. I sincerely reccomend anyone in the market for a Vw to go see Don at Capo Vw. More

I was looking for VW Passat SE. I am a busy man and time is value to me, so rather than driving in i called to CNPOVW and Sherie picked up the phone. She was able to answer all my questions; moreover, she p is value to me, so rather than driving in i called to CNPOVW and Sherie picked up the phone. She was able to answer all my questions; moreover, she provide me with great service and unbeatable deal. When we agreed on all numbers i stopped by at CNPOVW to sign papers and pick up my new car . Sherie was super professional and again i got a high level customer service. The whole process was done in a professional manner and super fast, not like at the other dealership i was in before, when you have to spend few hours to get all paperwork done. I will definitely recommend Sherie as your next dealer and you will have unforgettable experience working with her. More

Great customer service by April,got me the deal I wanted and was in and out of there in around an hour. Will buy my next car there as well. and was in and out of there in around an hour. Will buy my next car there as well. More

My wife and I appreciated the professionalism Don Abadie conveyed to us throughout the entire leasing process. Capistrano VW is very fortunate to have such an outstanding employee as Don. Thank you, conveyed to us throughout the entire leasing process. Capistrano VW is very fortunate to have such an outstanding employee as Don. Thank you, Ron & Bev Clarke More

Everything was great until I received this rebate from VW that should have applied to my last service visitin January 2012. Neither Greg, nor Cory nor Miles have responded to my correpondence. Too busy? Plea that should have applied to my last service visitin January 2012. Neither Greg, nor Cory nor Miles have responded to my correpondence. Too busy? Please don't forward the VW rebates to your customers if you don't want to honor them. Thanks, Vincent Roquebert More