Back

Capistrano Volkswagen

San Juan Capistrano, CA

4.4
1,727 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Contact Dealership

32922 Valle Road

San Juan Capistrano, CA

92675

Directions

By Type

Showing 1,727 reviews

December 18, 2012

Without question, Capo VW was the most accommodating dealership I have ever experienced. Right from the outset, it was clear they wanted me to take the time necessary to make the best decision possible. More

by oherr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 05, 2012

Don was fantastic. He really went above and beyond to earn my business and I couldn't ask for a better sales experience. Both pre, during and post sales were among the best I've ever experienced. I highl More

by outdoorfanatic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 25, 2012

This car buying experience was very easy and enjoyable! April was fantastic! I had a hard time deciding which car I wanted to buy and visited the dealership a few times for test drives. Every time, April More

by lrmartineau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 24, 2012

April was an absolute dream to work with and purchase my new car. I traded in my 2010 VW Golf TDI for a 2013 Jetta Sportwagen TDI and I am absolutely over the moon with excitement on how easy the purchase More

by peterkreder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 19, 2012

I came to Capo VW to test drive a CC. When I walked in the door, was greeted by April Dean's warm smile. This was my first time driving a Volkswagen and she was extremely helpful and informative - taking More

by calimojogirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
November 07, 2012

I logged an inquiry on the internet requesting pricing information for a lease on a 2103 passat. They couldn't be bothered to respond to the request. More

by JIM66
Customer Service
Recommend Dealer
No
Employees Worked With
Internet Sales Team
Nov 07, 2012 -

Capistrano Volkswagen responded

Hi, my name is Gary Willenborg and I am the General Manager here at Capistrano VW. I want to apologize that no one has replied to your request for a quote on a 2013 Passat. Yes, of course we would love to have a chance to earn your business. I cannot find your original quote request in our system. If you could let me know what Passat model, color and equipment you would like I would more than happy to provide you with a quote. Please contact me at my office, 949-234-4203 or e-mail me at gwillenborg@capovw.com. Regards, Gary Willenborg General Manager Capistrano VW gwillenborg@capovw.com Direct line: 949-234-4203

Nov 07, 2012 -

JIM66 responded

Sorry, using same VW portal I got immediate responses from 2 other VW dealers and I am now working with one of them. Thanks for responding.

Nov 07, 2012 -

Capistrano Volkswagen responded

Great, it sounds like you are getting great service. If you have any questions or need any help at all feel free to call or e-mail me. Regards, Gary Willenborg General Manager Capistrano VW gwillenborg@capovw.com Direct line: 949-234-4203

October 30, 2012

From the moment I met Andrea I felt very comfortable. She paid attention to what I was saying and found cars that fit my budget and had the options I was looking for. Brian, the finance guy was also very pro More

by mikestieber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 29, 2012

My wife and I took our Touareg in for it's scheduled service and I decided to look around for a commuter car for work. I saw a great deal on a TDI Golf and as soon as I told my wife that we should go i More

by peter501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 29, 2012

David's professional, courteous and fun demeanor meant the world when it came to purchasing a couple of new vehicles. This location and David in particular are so transparent with information and help tha More

by cfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 14, 2012

Capistrano VW is by far the best dealership I have ever worked with. No pressure, extremely friendly and worked with me to make a deal. Sales staff was courteous and helpful. Finance team made me feel co More

by haybatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
140
...