Capistrano Volkswagen

The car buying experience at Capistrano embraces the best of an otherwise daunting experience: 1. They are friendly. 2. The deal is easy to understand. 3. The deal is great at the onset. 4. What of an otherwise daunting experience: 1. They are friendly. 2. The deal is easy to understand. 3. The deal is great at the onset. 4. What should be an amusing experience is so. Fun. 5. The service department is friendly and efficient. 6. The sales team is knowledgeable, engaging and helpful. More

I don't often write reviews unless the experience was very bad or very good, this one falls in the very good category. The whole experience was great from start to finish. I would go back there in a seco very bad or very good, this one falls in the very good category. The whole experience was great from start to finish. I would go back there in a second without hesitation and have already recommended Capistrano Volkswagen to my neighbor. Thanks to Don Abadie for the professionalism. A+ rating from me. More

Pleasant buying experience. Delivered what was promised. Owner loves purple and this is my favorite color. Tom and Nick were very professional and informative. Treated me like an intelligent buyer. Thank yo Owner loves purple and this is my favorite color. Tom and Nick were very professional and informative. Treated me like an intelligent buyer. Thank you. More

Eric really went above and beyond to help my husabnd and I get our daughter the car of her dreams - Black on Black SE Jetta. We took a few months to complete the actual process and he was very helpful the e I get our daughter the car of her dreams - Black on Black SE Jetta. We took a few months to complete the actual process and he was very helpful the entire time. It was a pleasure to deal with Eric. Thank you so much! More

Don was a pleasure to work with - kind, helpful, informative and professional. He didn't pressure me, answered all of my questions and went out of his way to make sure that we were satisfied with t informative and professional. He didn't pressure me, answered all of my questions and went out of his way to make sure that we were satisfied with the car. I'd definitely recommend him to my family and friends. In fact, my mom wants to purchase a CC within the next year and said that she can't wait to go back and work with Don and his VW team! More

Wonderful experience. This was my first time purchasing a car from a dealership and I was quite nous that it would be awkward and that the sales people would be too pushy. Instead they were really friendly a car from a dealership and I was quite nous that it would be awkward and that the sales people would be too pushy. Instead they were really friendly and made me laugh a lot. They were very patient with my questions and helped walk me through everything I needed. More

David new what I wanted and delivered. I wanted a pre-owned safe vehicle for my daughter and he went out of his way to demonstrate his vast knowledge of VW safety which directly influenced my final d pre-owned safe vehicle for my daughter and he went out of his way to demonstrate his vast knowledge of VW safety which directly influenced my final decision to buy the Jetta. Thank you David. More

Don was awesome! Best experience ever buying a car. We were in and out in no time. We will be back for sure... Thanks again! were in and out in no time. We will be back for sure... Thanks again! More

In my research for a specific car I actually came across a sales person who new alot of the car being sold. I dealt with David Hoke at Capistrano VW. I visited 6 different dealerships some of which did not a sales person who new alot of the car being sold. I dealt with David Hoke at Capistrano VW. I visited 6 different dealerships some of which did not even give me the time or the day and others of which I told them exactly what I wanted and never got back to me. David was able to get me EXACTLY what I wanted and never tried to sell me on amything other than that. He is a person I would buy from again. My overall experience was great! Even after a misunderstanding after the sale they made things right. If you want a great experience and buy from someone that actually knows what they are selling I highly reccommend Capo VW. Robert S. More

This was my first car-buying experience and James was exteremely helpful in his approach to a customer like me. His knowledge and passion for cars, especially Volkswagen, was contagious and I think I wi exteremely helpful in his approach to a customer like me. His knowledge and passion for cars, especially Volkswagen, was contagious and I think I will join the many smart people who see VW as their lifelong vehicle. More