Capistrano Volkswagen

When I went to Capistrano Volkswagen to look at new cars I had no intention of actually purchasing a car on that day. The sales staff was very helpful, understanding and low pressure. I was able to test d I had no intention of actually purchasing a car on that day. The sales staff was very helpful, understanding and low pressure. I was able to test drive a number of different models without being cornered to make a deal at that moment. When the time came to purchase a vehicle and we decided to go with the Volkswagen Jetta TDI it was a no-brainer. I knew I would purchase it from Capo VW and when I showed up they were more than happy to go over the numbers and even offer me lunch while I waited. The transition to taking possesion of the vehicle was seemless and the follow-up satisfaction calls were a pleasant surprise. I would recommend this dealership and April Dean as a sales rep to anyone looking to purchase a new vehicle. More

This dealership has a no haggle policy as far as certified pre-owned cars. This was something new to me and I actually liked it. I was greeted by a very friendly, Sherie Simmons and felt very comfor certified pre-owned cars. This was something new to me and I actually liked it. I was greeted by a very friendly, Sherie Simmons and felt very comfortable the entire time. It was an easy process and I felt like I was in and out of there with exactly what I wanted! More

I had such a wonderful experience at CapoVW! I so appreciated the straight-forward and friendly manner of my salesperson April, and everyone I encountered at CapoVW. I highly recommend stopping by to appreciated the straight-forward and friendly manner of my salesperson April, and everyone I encountered at CapoVW. I highly recommend stopping by to see for yourself how easy and fun getting your new Volkswagen will be. I left energized, happy, and ready to enjoy my new Passat! More

Buddy was extremely helpful with finding me a used Jetta. He was enjoyable to work with and has a great personality. He let me know about the perks I get for buying from their volkswagen dealership and ensur He was enjoyable to work with and has a great personality. He let me know about the perks I get for buying from their volkswagen dealership and ensured me that I would be taken care of. This has been one of the best experiences at a dealership because Buddy did not make me feel rushed to buy a car. I plan to go back soon to get the free car wash on Wednesdays and say hi to Buddy :) More

I was going to lease my new VW Tiguan from another local dealer, however, having done some research and grown up near Capo VW, I decided to go there for my lease. Don was awesome! I have leased/bought BMW dealer, however, having done some research and grown up near Capo VW, I decided to go there for my lease. Don was awesome! I have leased/bought BMW's, Audi's, and a Toyota, and this was far and beyond the best and easiest experience at a car dealership. Don was friendly, honest, straight forward and the whole transaction took less than 2 hours from introduction to driving off of the lot with my new Tiguan. I highly, highly recommend this dealership and especially Don for anyone thinking of leasing or purchasing a VW! More

I relocated to southern CA from NY and saw my car online. Don was a pleasure to work with and I recommend this dealership. I especially like the no negotiating business model. I purchased a 2012 Certified Go Don was a pleasure to work with and I recommend this dealership. I especially like the no negotiating business model. I purchased a 2012 Certified Golf TDI, knew it was priced pretty accurately, and the entire transaction including test drive took 90 minutes. Flawless. More

We found James to be very informed about the cars and did not pressure us at all. He went out of his way to find the car that we wanted and had it brought off the boat in record time. Capistrano Volkswagon not pressure us at all. He went out of his way to find the car that we wanted and had it brought off the boat in record time. Capistrano Volkswagon is lucky to have him. Thanks James for the excellent service you provided us. More

I met April at the Shops at Mission Viejo where she showed me the Routan. She was so knowledgeable and friendly. She convinced us to test drive and it and I am so glad we did! I had never even consi showed me the Routan. She was so knowledgeable and friendly. She convinced us to test drive and it and I am so glad we did! I had never even considered a "minivan" before but it doesn't look or drive like one. She made the process so easy for me and even drove the car to my house after the purchase so I didn't have to make the trip back. I also have to give a shot out to Peter who sat in the car for over an hour with my sleeping 1 year old while I did the paperwork! Thanks for an amazing customer service experience! More

The experience at this dealership and with Curtis were amazing. We were immediately helped and we walked out very happy. Curtis helped us get a good new car at the price we were looking for too. Thank y amazing. We were immediately helped and we walked out very happy. Curtis helped us get a good new car at the price we were looking for too. Thank you guys so much. More

We had previously bought another VW from a different dealer with a not so great experience and were hesitant to buy a VW again. This dealership was friendly and accommodating to our needs and think it w dealer with a not so great experience and were hesitant to buy a VW again. This dealership was friendly and accommodating to our needs and think it was just a dealership problem. More