Capistrano Volkswagen

wow, who thought car purchasing could be a pleasant process? that was the delightful surprise my wife and i encountered this past saturday as we purchased our new jetta sports wagon at this dealership. process? that was the delightful surprise my wife and i encountered this past saturday as we purchased our new jetta sports wagon at this dealership. Having just left another dealership in our hunt for a new car, the contrast in professionalism, courtesy and respect for the customer was immediately apparent as we met our sales consultant, David. We found ourselves quickly comfortable with his non-pressuring demeanor and desire to educate us to the fullest about the car we were interested in. From the get-go, David promised to be transparent, straightforward and that the dealership would be fair in their dealings with us. That is exactly what we got! We could not be happier in our purchase of the new jetta sportswagon, and have found a wonderful sales consultant to deal with in our future purchases of other volkswagen vehicles, since my wife already has her eye on the toureg and our girls are fans of the "slug bug". this dealership has made volkswagen converts out of us! thank you David, Tom, and Nick for the wonderful professionalism throughout the whole process. More

My wife and I just purchased two Volkswagen Jettas in the same week from Steve Skinner at Capistrano Volkswagen. We have previously purchased 3 other VWs from this dealership (two others from Steve) and will same week from Steve Skinner at Capistrano Volkswagen. We have previously purchased 3 other VWs from this dealership (two others from Steve) and will continue to come back in the future. We continually receive amazing service and very personalized attention to all of our specific needs (mainly price). We have NEVER had a rushed or "car salesman" type of attitude from Steve, or any of the other employees. Everyone is very down to earth and completely helpful, without being pushy in the least. I would recommend visiting this dealership, even if it requires driving past other dealerships...it'll be worth it, I promise. Thank you Steve, and the rest of the crew at Capistrano VW...you have two customers for life (and a third when my daughter turns 16). ...Joe Bailey More

Steve was very helpful, He knew alot about all the cars I looked at. ended up with a Passat which I love!!!! I feel Steve went above and beyond as far as getting me into a new vehicle that i could afford. looked at. ended up with a Passat which I love!!!! I feel Steve went above and beyond as far as getting me into a new vehicle that i could afford. I felt very comfortable working with Steve and would and have told everyone who seen my new Passat that if they are looking to buy a Volkswagen to go see Steve Skinner. THANKS STEVE!!!!!! More

David was very friendly, fun, knowledgeable and easy going. I never felt pressured and I felt that he understood my situation and was an advocate for me. I love my new Tiguan and the transaction was fun going. I never felt pressured and I felt that he understood my situation and was an advocate for me. I love my new Tiguan and the transaction was fun and easy. I would definitely buy from Capo VW again as well as refer my friends to them. More

For years I've wanted a VW TDI. As a matter of sensibility, I also looked at Honda, Toyota, Ford and Hyundai. Nothing came even close to the handling and feel of the VW. My experience at Capistr sensibility, I also looked at Honda, Toyota, Ford and Hyundai. Nothing came even close to the handling and feel of the VW. My experience at Capistrano VW was comfortable and mellow--no pressure of any kind. (Mc)Curtis Kelley was our fantastic and informative salesperson. Unlike other dealerships, he never once tried to corral us to the dreaded "inside," aka with the money guys. After driving a Jetta Sedan, Golf and Sportwagen, I decided on the wagon. Being Memorial Day, the finance department was quite busy, but the process was quick and painless. There were no surprises, easy. Curtis stayed until the end to make sure I understood all the great features of the car, and waved goodbye as we drove away in a gorgeous silver TDI. Many thanks to Curtis and the rest of the friendly staff at Capo VW. I would gladly recommend them to anyone and look forward to doing business with them for years to come. More

Nice staff and great help. Eric was not pushy or annoying in any way. I thought it was going to be a hassle to get a new car from a dealership but it was actually a very pleasant experience. in any way. I thought it was going to be a hassle to get a new car from a dealership but it was actually a very pleasant experience. More

I have been a customer of seven different VW dealers in the last 10 years. I am on my second VW car and I love it. This dealership and its staff are the best in the business. They should really be a nat the last 10 years. I am on my second VW car and I love it. This dealership and its staff are the best in the business. They should really be a national training facility for every car dealership. They are honest, polite, helpful, and everything you would ever want in a dealer. They even welcome dogs! Corey the manager is great. See April in sales if you need a car. Mike and Ken in the service department are so accommodating and helpful. What ever your problem is, they will fix it with the least amount of hassle to you. They even wash your car when you stop by for any reason! More

Not only did Curtis help us find the right VW Diesel Wagon for our family, he didn't get mad when the kids emptied the popcorn machine 3 times. Seriously, we couldn't have asked for a more attentive sal Wagon for our family, he didn't get mad when the kids emptied the popcorn machine 3 times. Seriously, we couldn't have asked for a more attentive sales person who really knows his VW's. My husband is German and grew up owning and driving VW's and Curtis matched him factoid for factoid. We wanted a diesel and were trying to decide between the Passat TDI and the Jetta Wagon and must have test driven every one they had on the lot.The entire staff at Capistrano Volkswagon was pleasant and knowledgeable and we were amazed at watching all the activity going on and the high interest in VW's. Curtis was also very understanding about helping us find closure with the trade in of our old mini-van that we owned for 12 years. Thanks so much to everyone at Capistrano Volkwagon, and especially Curtis. More

Buddy has been simply awesome ! Him and Nick Colucci Buddy has been simply awesome ! Him and Nick Colucci made the purchase of our new Passat TDI a joy. Buddy will give you straight answers and no game Buddy has been simply awesome ! Him and Nick Colucci made the purchase of our new Passat TDI a joy. Buddy will give you straight answers and no games. He nows the cars inside and out and is on top of it. Nick will give you the best deal anywhere. This dealership has been around since 1965 and there is a reason for it. They are simply the best! You will walk away feeling elated knowing you got a great deal. I would recommend this dealership to anyone - ask for Buddy, he will take well care of you. Markus and Gina More

Just bought a 2010 Jetta from their certified pre-owned selection, and am very happy with the car. Eric, aka the college kid , helped me out a lot. I did my research before I came in and knew exactly which selection, and am very happy with the car. Eric, aka the college kid , helped me out a lot. I did my research before I came in and knew exactly which car I wanted. Best deal from all the local VW dealers, I drove out from Long Beach because Capo VW had the best deal on a used Jetta. Happy with the customer service, the financing, my APR.. You really get a feeling that people here are working to get you the best deal. I m happy and would reccomend this dealership to anyone looking to buy/lease. More