Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My experience while shopping for a car was seamless, consultative and low pressure. April took the time to really listen for what I needed and gave me plenty of opportunity to ask questions during the w consultative and low pressure. April took the time to really listen for what I needed and gave me plenty of opportunity to ask questions during the whole process. Simply put, April was great and I feel comfortable referring my friends and family to her. More
April suggested that I consider moving into a new car, at the time I was not sure, but she assured me that she would make everything as seamless as possible with no pressure to make a decision either way. T the time I was not sure, but she assured me that she would make everything as seamless as possible with no pressure to make a decision either way. This was the second time that I worked with April so I listened to her proposal and in the end , I had one of the better car buying experiences, everyone was VERY friendly, VERY helpful and everyone delivered on the promise of making it easy to sign than drive away in my new vehicle. I am overjoyed with the choice that April presented and the team made the effort pleasurable and easy. I would recommend April to everyone I know. More
From the moment I walked on the dealership April Dean was on the task of getting me into my new car. She was very friendly and very knowledgeable about the VW brand and the car i was interested in. I told he on the task of getting me into my new car. She was very friendly and very knowledgeable about the VW brand and the car i was interested in. I told her my situation and what I was looking for and she made it happen. She came up with a couple scenarios and we picked the best one and we were able to make the deal happen. She helped me get over the hurdles that I was facing with trading in a used vehicle. I will be telling my friends to go to her form now on for any VW purchases in the future. Thanks again April, you made my 2014 start right. More
Super easy dealer to deal with. The people at the dealership are what really makes the difference. Many of these employees have been here a long time which is rare in this industry. My salesman Mike dealership are what really makes the difference. Many of these employees have been here a long time which is rare in this industry. My salesman Mike Stieber was superb and making my deal happen. Also, April Dean was a great to work with and I can highly recommend both of them. Thank you Capo VW!! More
April was amazing! My family felt so welcome and felt like a part of the family! I have never had such amazing experience purchasing a car! We will be back for our other son to purchase a car soon! Th like a part of the family! I have never had such amazing experience purchasing a car! We will be back for our other son to purchase a car soon! Thank you Justin and family More
They are so friendly at this dealership from the time you walk in the door. No pressure sales. They made the car buying experience easy. I got a great deal on the price of the purchase of my vehicle as we walk in the door. No pressure sales. They made the car buying experience easy. I got a great deal on the price of the purchase of my vehicle as well as a great trade in value. Everyone in their staff from service to sales to finance had a great attitude which made my car buying experience very comfortable. Thank you capistrano vw. More
By far the best dealership I've been too. It is very rare when you come across a salesperson that's honest and has great work ethic; and that is exactly what I got from Jenni! I simply told her what I w rare when you come across a salesperson that's honest and has great work ethic; and that is exactly what I got from Jenni! I simply told her what I was looking for and gave her my budget on a Thursday afternoon and come Friday morning I not only got my vehicle but it was delivered to me. Now that's great customer service! Jenni came across some difficulty when it came to my credit but that didn't stop her, she came through for me and I am extremely grateful. She did not try to pitch another vehicle (like every other dealership did) but instead did her best in getting me approved for the vehicle I wanted. She and her team were honest from the beginning and its because of that honesty and hard work that my experience was a great one. Thank you Capistrano VW! More



