Capistrano Volkswagen
San Juan Capistrano, CA
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Capistrano VW does not feel like a car dealership at all - all the employees are friendly and patient, and they have no intention of pressuring you into buying immediately. Richard is a total car nerd, in t - all the employees are friendly and patient, and they have no intention of pressuring you into buying immediately. Richard is a total car nerd, in the best way - when he talks to you about the cars, you feel like you're getting a thoroughly informed account, not a salesman's shtick. More
I contacted the dealership about turning in my lease. David Hoke helped me. He was knowledgeable about my options, worked quickly and efficiently, and was very friendly and personable. Moe Afzal was also David Hoke helped me. He was knowledgeable about my options, worked quickly and efficiently, and was very friendly and personable. Moe Afzal was also very friendly as well as thorough and quick in completing the necessary paperwork. Thank you! More
It is a pleasure to deal with Capo VW. It really makes buying a new car something that I look faorward to. A far cry from my experience with some of the local competiton. buying a new car something that I look faorward to. A far cry from my experience with some of the local competiton. More
If you want a VW go meet with Steve Skinner. He is the best person I have ever dealt with in buying ANYTHING. This dealership is also TOP notch. In a "nutshell" - Go see Steve! best person I have ever dealt with in buying ANYTHING. This dealership is also TOP notch. In a "nutshell" - Go see Steve! More
This was our third car purchase from Steve at Capo VW. His friendly and personable attitude is the main reason we keep coming back. The selection, price and on going service are the other reasons we will His friendly and personable attitude is the main reason we keep coming back. The selection, price and on going service are the other reasons we will keep going back for more cars. More
Great people to deal with ! I was unable to visit there store because I live 2 hours away and wanted more information on one of there used cars advertised. David gave honest and clear condition of the vehi store because I live 2 hours away and wanted more information on one of there used cars advertised. David gave honest and clear condition of the vehicle. When i did come to see the vehicle david was off but still took the time to have a associate to attend to me. Buddy was also excellent when i arrived at the dealership, vehicle was cleaned and pulled to the front with keys in hand awaiting my arrival for a test drive. Buddy was great giving me my own "space" to inspect the vehicle and answer any questions i have. He was also great in attending to my family as i was still inspecting the car. Overall great experience from the whole dealership being plesant and kind ! More
I got a wonderful car at a great price and I cannot be happier. I had traded in my old car, and Mr. Kelley worked hard to get us the best deal possible. He (and everyone else at Capistrano VW) was so frie happier. I had traded in my old car, and Mr. Kelley worked hard to get us the best deal possible. He (and everyone else at Capistrano VW) was so friendly and helpful. Trust me, after going to several other dealerships when I was looking for the right car, that customer service really stood out and was a breath of fresh air. Well worth the drive from LA. More
David was very helpful in advising us on our new purchase/lease in a non invasive way. His background in financial advising allows him to guide you into a purchase that suits your current financial purchase/lease in a non invasive way. His background in financial advising allows him to guide you into a purchase that suits your current financial goals. My wife and I came in thinking we were going to be purchasing a used car and after looking out our financial goals for a car, we realized leasing made more sense and allows us to enjoy a new car! Capistrano VW was an excellent dealership and David Hoke was a great consultant. More
April was fantastic I would recommend her to any of my friends and family. She was knowledgeable, courteous, extremely professional. Also not pushy at all. We normally hate going to a dealership with a friends and family. She was knowledgeable, courteous, extremely professional. Also not pushy at all. We normally hate going to a dealership with all the phoniness and bantering back of forth with the games of talking to the manager and drawn out boring time spending there. She made the experience a delight. Answer out questions immediately and played no games with us. We were direct with her and she was immediately accomodating to us and that is we stayed and purchased our car there. Also the financing was the fastest and most efficient as well. That is another part we hate doing car purchasing and this experience was a pleasure with Kevin as well. This by far was the best auto purchasing experience we ever had. Candy Feliz and family More
Had such a great experience with the recent purchase, I decided to trade my Hyundai in for a Tiguan. Don and April were so nice to work with. My finance rate was HALF of what it was from Hyundai. This is t decided to trade my Hyundai in for a Tiguan. Don and April were so nice to work with. My finance rate was HALF of what it was from Hyundai. This is the 4th car we've gotten from Capo VW in 9 years. We will definitely be back. More