Capistrano Volkswagen
San Juan Capistrano, CA
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I was so impressed with this dealership from the minute I walked through the doors. The staff is unbelievably kind, very knowledgable and helpful. Don was wonderful and helped me to figure out financing, etc walked through the doors. The staff is unbelievably kind, very knowledgable and helpful. Don was wonderful and helped me to figure out financing, etc... I will absolutely recommend Capo VW and steer them directly to Don for a thoughtful and easy car buying experience. More
David was a low pressure sales consultant. I told him my needs and he couldn't help with what I wanted on our first encounter. He remembered what I said and three weeks later a car came in that fit everythi needs and he couldn't help with what I wanted on our first encounter. He remembered what I said and three weeks later a car came in that fit everything that I was looking for. I am glad he kept me in his mind and contacted me as soon when that car came along. The car was a rare find and I am glad it's mine now. I am very grateful that he continued to keep up with us until we were satisfied. More
After searching online for a couple of weeks we decided to purchase our 2012 VW Jetta Sportwagen TDI from Capistrano VW. They were one of the best in the price compared to other dealers on the same exact to purchase our 2012 VW Jetta Sportwagen TDI from Capistrano VW. They were one of the best in the price compared to other dealers on the same exact car w/ the same MSRP. Steve Skinner was our internet salesman and he did not mind matching & doing even better on the price until we agreed on the price on line. Such a pleasant experience doing business w/ him. Once we settled the price we did not even talk about $$s when we met face to face at the dealership. When I went there we met a few people, sign a few papers and we're done in 30 mins or so. Later on the same day I went to pick up the car w/ my 12-yr son and Steve was kind enough to pay out of his pocket for a VW toy for him. Like my son said "Dad, Steve is a nice guy, I like him!" More
This was one of the friendliest, stress-free car buying experiences I have ever had. Don was very professional, courteous and helpful. I would not hesitate to call Don again to purchase another vehicle sho experiences I have ever had. Don was very professional, courteous and helpful. I would not hesitate to call Don again to purchase another vehicle should the need arise. More
I leased 2 cars in a month from Don and he was professional and great with both of them. I have and would recommend Capistrano Volkswagon and when you go in ask for Don!! professional and great with both of them. I have and would recommend Capistrano Volkswagon and when you go in ask for Don!! More
The team at Capistrano VW provided an incredibly positive car buying experience. They were very patient and took the time to answer all of our questions and made us feel comfortable. We couldn't be happier car buying experience. They were very patient and took the time to answer all of our questions and made us feel comfortable. We couldn't be happier. More
Eric was very helpful even before I came to the dealership. He responded to emails and phone calls in a timely manner and gave me the answers I needed. He knew a lot about the product which was i dealership. He responded to emails and phone calls in a timely manner and gave me the answers I needed. He knew a lot about the product which was impressive compared to other manufacturers dealer reps. The used Tiguan I purchased was priced fairly and had a great warranty. Everyone I came into contact with at this dealership was friendly and professional More
This is the second Volkswagen we've bought from Capo and This is the second Volkswagen we've bought from Capo and their business model is the best I've ever dealt with. No pressure and friendly, helpful,and This is the second Volkswagen we've bought from Capo and their business model is the best I've ever dealt with. No pressure and friendly, helpful,and honest staff. All very professional, not your typical car dealership. I've dealt with other Orange County VW dealers and will always do business with the folks at Capo in the future. Eric Menzies in sales was great as well as Kevin Dorris in finance - all top notch. Thanks to all at Capo VW for a great buying experience, I'll be back. More
I visited Capistrano VW several times and dealt with David each time. I wasn't quite ready to purchase at my first 2 visits; David provided information and advice but absolutely no pressure to make a sa David each time. I wasn't quite ready to purchase at my first 2 visits; David provided information and advice but absolutely no pressure to make a sale. He was honest and straight forward. When I was ready to purchase a couple of weeks later, I gladly returned to Capistrano VW and David handled the transaction quickly and professionally. I never have spent less time at a dealership for a new car purchase. David was extremely helpful and knowledgeable, I will use him on future purchases and recommend him and Capistrano VW to anyone I speak with who is looking to buy VW. Thank you for a smooth transaction and pleasant experience! More
David and his associates were exceptionally helpful in finding the exact model that I was looking for and provided a very low-pressure car buying experience. Give David Hoke a call when you are looking fo finding the exact model that I was looking for and provided a very low-pressure car buying experience. Give David Hoke a call when you are looking for a VW! More