Capistrano Volkswagen
San Juan Capistrano, CA
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April was an absolute dream to work with and purchase my new car. I traded in my 2010 VW Golf TDI for a 2013 Jetta Sportwagen TDI and I am absolutely over the moon with excitement on how easy the purchase new car. I traded in my 2010 VW Golf TDI for a 2013 Jetta Sportwagen TDI and I am absolutely over the moon with excitement on how easy the purchase was. I came in with exactly what I wanted to pay and I got exactly what I wanted!!! April was very easy to deal with and the whole process was a breeze!!! I would absolutely recommend using Capo VW!!! More
I came to Capo VW to test drive a CC. When I walked in the door, was greeted by April Dean's warm smile. This was my first time driving a Volkswagen and she was extremely helpful and informative - taking the door, was greeted by April Dean's warm smile. This was my first time driving a Volkswagen and she was extremely helpful and informative - taking time to answer all of my questions and took me on a test drive route that really gave me a great feel for the car. I'd highly recommend her as a salesperson to anyone visiting the dealership! More
I logged an inquiry on the internet requesting pricing information for a lease on a 2103 passat. They couldn't be bothered to respond to the request. information for a lease on a 2103 passat. They couldn't be bothered to respond to the request. More
From the moment I met Andrea I felt very comfortable. She paid attention to what I was saying and found cars that fit my budget and had the options I was looking for. Brian, the finance guy was also very pro paid attention to what I was saying and found cars that fit my budget and had the options I was looking for. Brian, the finance guy was also very professional and funny. He was thorough and finished quickly. Overall our experience was far above anything that I had experienced in the past with other dealers. Thank you for everything! More
My wife and I took our Touareg in for it's scheduled service and I decided to look around for a commuter car for work. I saw a great deal on a TDI Golf and as soon as I told my wife that we should go i service and I decided to look around for a commuter car for work. I saw a great deal on a TDI Golf and as soon as I told my wife that we should go in and talk to Eric (The salesperson that helped us with our Touareg), he walked up and greeted us by name. We both love the service and highly recommend stopping by Capo VW when looking for your next car. More
David's professional, courteous and fun demeanor meant the world when it came to purchasing a couple of new vehicles. This location and David in particular are so transparent with information and help tha the world when it came to purchasing a couple of new vehicles. This location and David in particular are so transparent with information and help that you cannot help but feel comfortable. This experience is as all sales experiences should be. The job of a sales person is to help guide rather than convince...and David did this expertly. He also has a terrific sense of humor and rapport. I commented several times that the purchasing experience at this dealership was very similar to the experience I've had at Apple. Everyone is helpful, courteous and knowledgeable. Nobody is trying to "sell" you or get you to purchase something you don't need. It's frictionless. The process took quite some time (could be shorter, perhaps) but the experience was second-to-none. I'd recommend Capo VW and, without reservation, David in particular to anyone looking to purchase a new vehicle. More
Capistrano VW is by far the best dealership I have ever worked with. No pressure, extremely friendly and worked with me to make a deal. Sales staff was courteous and helpful. Finance team made me feel co worked with. No pressure, extremely friendly and worked with me to make a deal. Sales staff was courteous and helpful. Finance team made me feel comfortable and at ease. The showroom was awesome. Loved the ammenities while we went through the paperwork process. 220" TV, refreshments, and popcorn helped make the time go by quickly. Very clean operation! More
Initially, I worked with Don for pricing on the internet. However, I met with Steve at the dealership. I researched thoroughly, requested quotes through competing dealers, negotiated pricing, and visited ot However, I met with Steve at the dealership. I researched thoroughly, requested quotes through competing dealers, negotiated pricing, and visited other locations. I immensely appreciated not feeling pressured. I feel this dealership takes into consideration what is best for the consumer. With that being said, I am smiling; just as their logo states. More
Andrea is the best! I was a first time car buyer and I was so glad to have Andrea helping me. She is so kind and helpful and it was nice to have someone who always responded to any questions or concerns was so glad to have Andrea helping me. She is so kind and helpful and it was nice to have someone who always responded to any questions or concerns I had. She worked with the used car manager to find the car I wanted... and all within 3 weeks! I could not be happier with my Tiguan and the experience I had while purchasing it. Thanks Andrea! More
These people moved mountains for me! I love my new Jetta, and would not only go back to this dealership for my next lease, but will also recommend them to family/friends. Thanks again April! and would not only go back to this dealership for my next lease, but will also recommend them to family/friends. Thanks again April! More