Capistrano Volkswagen

Fantastic Experience Leasing VW Jetta I couldn't be happier with my experience at Capistrano Volkswagen and Steven Skinner. Steven was very friendly, helpful and straight to the point. S I couldn't be happier with my experience at Capistrano Volkswagen and Steven Skinner. Steven was very friendly, helpful and straight to the point. Steven quoted us a low and reasonable price right off the bat and we didn't have to waste hours haggling back and forth. Steven really listened to my needs and offered me a great deal that I walked away feeling good about. I definitely recommend Steven. More

Fantastic Golf R Purchase Experience at Capo VW Overall experience with this purchase was the best purchase process I've gone through with any of my cars. The Golf R is a tough car to come by, so I Overall experience with this purchase was the best purchase process I've gone through with any of my cars. The Golf R is a tough car to come by, so I put a deposit down and knew I had a wait in store. Steve Skinner and the team (Nick Colucci & Miles Brandon) updated me along the way with any info they had. As the arrival date got closer random delays (caused by issues out of Capo VW's control) kept popping up they were updating me daily with whatever info they came across. They were definitely looking out for me and were as excited for me to get my car as I think I was. Paul Clark in finance was great too as he was able to get me a very low rate on my purchase. Overall I can't recommend this team enough, and the icing on the cake was they were one of the few dealers in all of Southern California that weren't charging mark ups on this hard to get car. Thanks Guys! More

Quick and Easy I was able to complete my deal in about 2 hours to include the test drive, negotiation, financing and walking out the door without a hassle. Ali was g I was able to complete my deal in about 2 hours to include the test drive, negotiation, financing and walking out the door without a hassle. Ali was great and never hounded me while Nick got us a great deal and Joey made sure the car was covered. Thanks fellas. More

Outstanding experience We spent yesterday going to 4 different dealerships (VW, Honda, Camry and Nissan), our experience with Curtis Kelley at Capo VW was outstanding. He We spent yesterday going to 4 different dealerships (VW, Honda, Camry and Nissan), our experience with Curtis Kelley at Capo VW was outstanding. He was knowledgeable, asked the "right" questions and packaged an auto that not only meet our driving needs but our financial requirements all without the hassle of the deal. We will certainly recommend him to our friends and family. Peggy M. More

Two Leased 2016 Jetta Sport Sedans This is the second time we have worked with Steve Skinner and would recommend him to any of our friends. We leased these cars for our daughters and w This is the second time we have worked with Steve Skinner and would recommend him to any of our friends. We leased these cars for our daughters and we/they could not be more pleased. The Best Experience. More

Pleasant, and Friendly Experience at VW Capistrano Vehicle Purchased: Volkswagen Jetta S 1.4T Manual Pros: - Above par hospitality - Welcoming staff - Steve - honest and friendly. He worked tire Vehicle Purchased: Volkswagen Jetta S 1.4T Manual Pros: - Above par hospitality - Welcoming staff - Steve - honest and friendly. He worked tirelessly with me for hours (over multiple days and test drives) to get me a car that fit my budget. Did not pressure me into buying a car at any point and gave me ample amount of time to go home and think. Ultimately, found me a great VW credit program that allowed me to purchase a car at reasonable monthly payments. He remained my single point of contact throughout the buying process and I never had to go through the "let me get my finance manager to get you best rate" game. - Joey - straightforward. Came in to work on the final step - signing the contract. Swift and easy process. Didn't try to sell me anything extra like corrosion/paint protection package or anything of that sort. - Clean and nice atmosphere inside the store. Not too much crowd, no salespeople running around frantically from one customer to another, yelling at each other. - Test drive track around the dealership has slopes, straight, and bendy roads so you can evaluate the vehicle's performance slightly better. - Free popcorn, coffee and cold beverages. Cons: - Miscommunication among salespeople. One car got sold while I was test driving it, the other got sold while Steve was working on my papers because a more potential buyer came into play. Not taking one star off because of that since I ended up getting a car that I'm happier with. More

Honest good guys Did great work on my lease; delivered the car on the same day- sent two guys to do it!- since I had left grandpa stranded all day at home with my baby Did great work on my lease; delivered the car on the same day- sent two guys to do it!- since I had left grandpa stranded all day at home with my baby I couldn't come back to get the car myself. Super huge deal- had access ok carpool lane stickers READY TO GO!!! Nick was also very pleasant- thank you! More