Capistrano Volkswagen

Capistrano Volkswagen is unlike the stereotypical car dealership. They take huge pride in their customer service and it shows. April Dean is awesome to work with and I highly recommend using her for your dealership. They take huge pride in their customer service and it shows. April Dean is awesome to work with and I highly recommend using her for your next car purchasing/leasing needs. April is never "pushing" a sale, instead she describes the value of a VW, the features offered,and the structure of the deal. She is very friendly, personable, and tells great stories. The manager of the dealership kindly introduced himself and asked if he could help with our experience. The finance employee was also great. We are new to the area and he told us a handful of events he highly recommends. Great dealership, different then any other experience. *Starbucks coffee *Giant TV(S) playing action sports clips that will literally suck you into watching *Charity events More

Capo vw lives up to its" walk away with a smile". Very professional and lots of selection. Not pushy in any way. Family atmosphere. Thanks Apri Dean. smile". Very professional and lots of selection. Not pushy in any way. Family atmosphere. Thanks Apri Dean. More

I have never been to a dealership that was so efficient and on top of everything like Capo. Working with April was like a dream. She wasn't a scummy cars sales man, she truly cared about helping us find th and on top of everything like Capo. Working with April was like a dream. She wasn't a scummy cars sales man, she truly cared about helping us find the perfect car and deal. Everybody was so friendly and helpful. The vibe of the dealership was fun and had great energy. I am so please with the help we got I couldn't imagine going anywhere else. More

Great dealership and excellent customer experience! I'd recommend them to any friends or family looking for a new car. Connie and the rest of the team there are top notch! I'd recommend them to any friends or family looking for a new car. Connie and the rest of the team there are top notch! More

I had a very specific color combo and model requirement (TDI Beetle convertible manual black with tan inside and top) and knew it would be tough to find but was not ready to compromise on anything. 2 deal (TDI Beetle convertible manual black with tan inside and top) and knew it would be tough to find but was not ready to compromise on anything. 2 dealers in San Diego said it would be months before this car could even be ordered - and gave no guarantees it could be ordered at all! We took a road trip and stopped in on a very busy holiday weekend just to give it a shot. Within 30 minutes Eric had located the exact car I wanted making me, suddenly, a very happy customer. The car was shipped from the Midwest and in 2 weeks I had my Beetle! CapoVW smilalage guaranteed! Hang onto Eric as long as you can. His efforts resulted in a very satisfied VW, Capo and Eric fan!! More

Drove up from San Diego to look at a used Passat TDI. Eric was the most professional/friendly/knowlegable car salesman I have ever experianced. I did not buy the car simply because I did not like the Eric was the most professional/friendly/knowlegable car salesman I have ever experianced. I did not buy the car simply because I did not like the color. Eric showed me two other options as well. This dealer is lucky to have team members like Eric! More

Eric and the whole team at Capistrano VW provided an excellent, hassle-free buying experience. Low pressure atmosphere and quality service are key factors to our decision to buy. excellent, hassle-free buying experience. Low pressure atmosphere and quality service are key factors to our decision to buy. More

WOW what an awesome buying experience! Ryan tremblatt and Eric Menzies helped me out in the purchase of a new passat. My wife and I were very impressed. I would definitely recommend capo vw to friends and fa Eric Menzies helped me out in the purchase of a new passat. My wife and I were very impressed. I would definitely recommend capo vw to friends and family. More

It was our anniversary weekend and my wife needed a new vehicle. She was used to driving luxury vehicles, like Lexus and Volvo, and wanted all the bells and whistles, yet economical to drive. We shopped ar vehicle. She was used to driving luxury vehicles, like Lexus and Volvo, and wanted all the bells and whistles, yet economical to drive. We shopped around for two days looking at various high end vehicles. Then we decided to look at the newly designed Volkswagen Passat. We walked into Capistrano Volkswagen and we created by a friendly fellow, named Curtis Kelly. We told Curtis what we were looking for and he took is straight to the Passats. Curtis was very knowledgeable and professional. He answered all of our questions and offered valuable information about the Passat and the TDi Turbo Diesel engine. We were very impressed with the performance and features of the Passat, but we wanted to test drive an Audi A4 as well. The leg room in the Audi A4 was disappointing compared to the generous rear leg room in the Passat. Needless to say we returned to Capistrano Volkwagen the next morning and purchased a Passat TDi, SEL Premium package. It came with all the luxury features my wife and I could imagine and then some. Curtis Kelly stepped us through the purchasing process in a professional manner and got us a great deal with some help from Nick the sale manager. I would highly recommend Capistrano Volkswagen and the Passat. Just ask for Curtis... More

My car buying experience at Capistrano VW was by far, the best car buying experience I have ever had! Mike Stieber, my salesman, was informative, and friendly, yet I never felt pressured! The staff was gre best car buying experience I have ever had! Mike Stieber, my salesman, was informative, and friendly, yet I never felt pressured! The staff was great to work with and I will definitely refer anyone wanting to purchase a car to VW Capistrano!! More