Capistrano Volkswagen

My car buying experience at Capistrano VW was by far, the best car buying experience I have ever had! Mike Stieber, my salesman, was informative, and friendly, yet I never felt pressured! The staff was gre best car buying experience I have ever had! Mike Stieber, my salesman, was informative, and friendly, yet I never felt pressured! The staff was great to work with and I will definitely refer anyone wanting to purchase a car to VW Capistrano!! More

It was our anniversary weekend and my wife needed a new vehicle. She was used to driving luxury vehicles, like Lexus and Volvo, and wanted all the bells and whistles, yet economical to drive. We shopped ar vehicle. She was used to driving luxury vehicles, like Lexus and Volvo, and wanted all the bells and whistles, yet economical to drive. We shopped around for two days looking at various high end vehicles. Then we decided to look at the newly designed Volkswagen Passat. We walked into Capistrano Volkswagen and we created by a friendly fellow, named Curtis Kelly. We told Curtis what we were looking for and he took is straight to the Passats. Curtis was very knowledgeable and professional. He answered all of our questions and offered valuable information about the Passat and the TDi Turbo Diesel engine. We were very impressed with the performance and features of the Passat, but we wanted to test drive an Audi A4 as well. The leg room in the Audi A4 was disappointing compared to the generous rear leg room in the Passat. Needless to say we returned to Capistrano Volkwagen the next morning and purchased a Passat TDi, SEL Premium package. It came with all the luxury features my wife and I could imagine and then some. Curtis Kelly stepped us through the purchasing process in a professional manner and got us a great deal with some help from Nick the sale manager. I would highly recommend Capistrano Volkswagen and the Passat. Just ask for Curtis... More

Eric and Buddy were professional and knowledgeable- Eric provided a very thorough review of all the features on the car and a comfortable enviornment in which to complete the transaction. Thank you! provided a very thorough review of all the features on the car and a comfortable enviornment in which to complete the transaction. Thank you! More

I wanted a new car and was researching different dealers and car models. I really wanted to buy my car locally, and was familiar with Capo VW from the past. I walked in and the manager greeted me. I told and car models. I really wanted to buy my car locally, and was familiar with Capo VW from the past. I walked in and the manager greeted me. I told him my needs, and he introduced me to Mike Stieber. We talked a bit about what I wanted, and he showed me some cars and described their features, and I knew instantly the one I wanted. We went for a test drive and I was sold. Mike was friendly, polite, helpful, and put no pressure on me. He wanted me to have a car that suited my needs, and not just to sell me a car. He explained how a lease works, as I had never leased before, and it made sense for me at this stage in my life. I wanted to "sleep on it" to make sure. The next day, I knew the Tiguan was the right choice. Everyone that I met and that helped in the process was friendly and professional. I am quite happy with my new car and I would highly recommend Mike and Capo VW to anyone considering purchasing a new car. More

Mike is a great, relaxed, understand and helpful sales man. I should say I will NEVER buy a car before talking to him first. I used the VW Forign Business Program and he ensured that within 4 weeks of lan man. I should say I will NEVER buy a car before talking to him first. I used the VW Forign Business Program and he ensured that within 4 weeks of landing in USA, I have enough credit to purchase a brand new Jetta TDI. I can not recommend Capistrano VW enough and particularly Mike and Buddy. Buddy was also great. Providing all the info and answering to all the questions that I had. If you knew me and my questions you will understand how helpful these guys were. I am looking forward to buy my wife's car from them once she passed her California Driving test. All the best. More

I purchased a certified VW 2012 Passat. Both of the sales reps, Buddy and April were very professional and educated in the product. The dealership was neat and clean and everyone was friendly there. I was ab reps, Buddy and April were very professional and educated in the product. The dealership was neat and clean and everyone was friendly there. I was able to expedite my purchase within a reasonable amount of time... less than 2 hours. April took the time to help me with the presets and showed me important features in the vehicle. I did visit another VW dealership in So Cal that was not as professional, however, they did not have the exact vehicle I was looking for either. So, that was a very important factor. The timing was also right because the vehicle had a $1,000 price reduction prior to me picking up on the car, so I was able to get a discount. Having sold cars myself, I am always looking for a deal. More

The experience was quick and efficient. April was very straightforward and helpful which made the process much easier as well. We were very happy with our purchase and love the new addition. Thanks! straightforward and helpful which made the process much easier as well. We were very happy with our purchase and love the new addition. Thanks! More

I went in to Capo VW to return my lease and then lease a new car (both were Jettas). Returning my lease was extremely easy and they waived my return fee. They also found the exact kind of car I wanted to le new car (both were Jettas). Returning my lease was extremely easy and they waived my return fee. They also found the exact kind of car I wanted to lease within 10 min of being there. The whole profess only took about 2 1/2 hours - which is not bad at all. Buddy was extremely helpful and everyone was very nice. I will definitely be recommending this dealership to friends and family and will go to them for my next car. More

This was our first experience purchasing a VW and we couldn't be happier with the service we were provided. Eric was professional, knowledgeable, and more than capable in providing us the outstanding se couldn't be happier with the service we were provided. Eric was professional, knowledgeable, and more than capable in providing us the outstanding service we received. Of all our experiences in buying vehicles we have never had a better experience with any other dealership of any make. No haggling was involved, we received the absolute fairest price of the car, we were not pushed to purchase anything we were not in need of buying, and were in and out of the dealership with our new Jetta in under two hours. We highly recommend Capo VW to anyone looking to buy. Both Eric and the dealership as a whole went above and beyond in customer service and made our buying experience a pleasurable one. More

I would reccommend this dealership becasue of the hardworking, friendly, and outgoing staff. I recently traded in my 20121 Jetta for a 2013 Jetta and I am even more satisfied but the car can sell its hardworking, friendly, and outgoing staff. I recently traded in my 20121 Jetta for a 2013 Jetta and I am even more satisfied but the car can sell itself. What I really liked about my both of my experiences, is that my unsurness was turned into 100% positive about what I going to do. The employees here and honest and will help out with any situation. THANK YOU! More