
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Curtis was fantastic!!! We couldn't be happier with our preowned jetta that he found for us. Five stars all around! Thank you Curtis :) vw capistrano is the best our preowned jetta that he found for us. Five stars all around! Thank you Curtis :) vw capistrano is the best More
This was the best car buying experience we have ever had. Friendly, easy, no pressure, honest and upfront. No hidden costs once we got to financing. And never felt like anyone tried to sell us on anything. Friendly, easy, no pressure, honest and upfront. No hidden costs once we got to financing. And never felt like anyone tried to sell us on anything. More
Everyone at the dealership was very friendly and helpful and that is why I have given them high ratings. I would recommend the dealership to others in the future and will go back myself again. and that is why I have given them high ratings. I would recommend the dealership to others in the future and will go back myself again. More
As most people, I'm not exactly excited when it comes time to buy a new car. However, I cannot recommend Capo VW highly enough--starting with my online inquiry, to the phone conversations with April Dean time to buy a new car. However, I cannot recommend Capo VW highly enough--starting with my online inquiry, to the phone conversations with April Dean, to the atmosphere in the dealership, all was easy, well explained, and on top of that, I know I got a good deal, not only on the price of the cars (yes cars--I ended up buying two cars), but the values on my trade in vehicles. No pressure, straightforward pricing, nice friendly atmosphere in the dealership, and, pretty fast. So, if you're in the market for a new car, check these guys out. My sales person was April Dean, she's awesome, as as I'm sure all of the sales people at Capo VW are. More
They all made me feel comfortable in a task that can be overwhelming and almost unbearable - making the second largest purchase of one's life. I never felt any pressure or psychological game-playing. My d overwhelming and almost unbearable - making the second largest purchase of one's life. I never felt any pressure or psychological game-playing. My dealer really knew her stuff and she never made me feel anything but comfortable. I'm glad it so happened that a VW was my number one choice because there is nobody I would've wanted to give my business to more than them. From the manager, Nick, to the finance guy, Kevin, and of course April and Curtis who helped me seal the deal, the whole experience was as good as it gets! More
I had a wonderful experience with the purchase of my new Eos! I met Mike my salesman on-line first and gave me details on inventory as well as all my financial options. I want to point out that when I arriv Eos! I met Mike my salesman on-line first and gave me details on inventory as well as all my financial options. I want to point out that when I arrived at dealership I was met by Mike and staff to start my process. The process in purchasing my new car was smooth and fast!!! I will definetely work with mike and the dealership again & have started recommending them to my friends & family! Great experience & Great People!!! More
I was in the market for a used 2012+ Beetle and I saw one come up on Capistrano's lot that fit what I wanted. I contacted Richard McAllister to make my purchase happen. Richard was great in answering all of come up on Capistrano's lot that fit what I wanted. I contacted Richard McAllister to make my purchase happen. Richard was great in answering all of my questions and working with me on my trade-in and final price. Overall Capistrano was great to work with on all of the paperwork and getting me my Beetle. If I feel like parting with it in a few years, I'll come back to Capistrano for my next car. More
From my initial call to Capo VW, I was connected to Ryan. From the get-go, I knew he was the right salesperson for my particular car needs and budget. He just "got it" right away. Upon arriving at Capo VW, From the get-go, I knew he was the right salesperson for my particular car needs and budget. He just "got it" right away. Upon arriving at Capo VW, from our greeting to the moment I drove off the lot, Ryan was with me every step of the way without once getting "annoying"; he explained every feature of my gently used 2013 Golf from top to bottom. I was most impressed by his professionalism at such a young age. I worked for a major retailer for 13+ years who is known for their "Customer is always right" philosophy, and Ryan, and the entire Capo VW staff with their "vibe", owns that attitude. A car dealership is a business. The building is a facade. The people who work there set the tone. The "chill vibe" at Capistrano VW connected with me and my philosophy regardless of the reason for being there: to sign contracts and buy a car. My experience went beyond a business transaction. It established a great customer/sales relationship and it is because of Ryan's personality and knowledge. Plus, the interior design of Capo is amazing. Everyone seemed happy and relaxed, therefore, customers felt that vibe too. I am looking forward to VW swag Tuesdays and Purple Wednesdays for car washes. I live in North San Diego County, but I'll make the trip to Capo just to visit the new members of my "family". Thank you, Ryan, for your outstanding service and awareness of my needs. I knew what I wanted, exactly, before I arrived, so that made things a little more smooth, but, regardless, you sealed the deal. Best regards and stay chill Capo! See you soon! More
I recently visited Capistrano Volkswagen to see about purchasing a new CC. Mike worked with me from the beginning of the process and I could not have asked for a better experience. I am a young profess purchasing a new CC. Mike worked with me from the beginning of the process and I could not have asked for a better experience. I am a young professional and I have had the displeasure in the past of showing up at dealership ready to spend and could not get the time of day from the salespeople. With Mike it was a different story; he helped me through every step of the way and was very knowledgeable and informative. He did everything he could to help and I left the dealership 100% satisfied not only with my purchase but also the experience. I would recommend this guy to anyone looking for a genuine, down-to-earth and caring salesman who really cares about the customers experience above all else. More
Went in to buy spark plugs, came out with an amazing certified car and excellent purchase experience. This purchase was my first Volkswagen and Mike was very helpful and very knowledgeable about our new certified car and excellent purchase experience. This purchase was my first Volkswagen and Mike was very helpful and very knowledgeable about our new to us GLI. He even went as far as sitting in the car with us to show all the features the vehicle had to offer. I would definitely recommend Mike at CapoVW and we will definitely be back when it comes to upgrade our second car. More