Capistrano Volkswagen
San Juan Capistrano, CA
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This was the easiest car buying expereince ever. Buddy was very easy to work with, not too much pressure (maybe a little from the finance guy) good follow up and after sale experience. was very easy to work with, not too much pressure (maybe a little from the finance guy) good follow up and after sale experience. More
This was the fastest, easiest and most enjoyable car buying experience of my life! I simply emailed Capistrano VW from work Friday morning telling them exactly what car I wanted, what my budget was and buying experience of my life! I simply emailed Capistrano VW from work Friday morning telling them exactly what car I wanted, what my budget was and gave them basic info needed for my credit and 6 hours later I was down there signing the paper work...it was that easy! Then the exact car I wanted was at a dealership far away...they went up in the morning and got it for me! I had my car the next day!! Sign and Drive is literally what I did. AMAZING experience...thank you!!! More
Capistrano Volkswagen is unlike the stereotypical car dealership. They take huge pride in their customer service and it shows. April Dean is awesome to work with and I highly recommend using her for your dealership. They take huge pride in their customer service and it shows. April Dean is awesome to work with and I highly recommend using her for your next car purchasing/leasing needs. April is never "pushing" a sale, instead she describes the value of a VW, the features offered,and the structure of the deal. She is very friendly, personable, and tells great stories. The manager of the dealership kindly introduced himself and asked if he could help with our experience. The finance employee was also great. We are new to the area and he told us a handful of events he highly recommends. Great dealership, different then any other experience. *Starbucks coffee *Giant TV(S) playing action sports clips that will literally suck you into watching *Charity events More
I have never been to a dealership that was so efficient and on top of everything like Capo. Working with April was like a dream. She wasn't a scummy cars sales man, she truly cared about helping us find th and on top of everything like Capo. Working with April was like a dream. She wasn't a scummy cars sales man, she truly cared about helping us find the perfect car and deal. Everybody was so friendly and helpful. The vibe of the dealership was fun and had great energy. I am so please with the help we got I couldn't imagine going anywhere else. More
Great dealership and excellent customer experience! I'd recommend them to any friends or family looking for a new car. Connie and the rest of the team there are top notch! I'd recommend them to any friends or family looking for a new car. Connie and the rest of the team there are top notch! More
I had a very specific color combo and model requirement (TDI Beetle convertible manual black with tan inside and top) and knew it would be tough to find but was not ready to compromise on anything. 2 deal (TDI Beetle convertible manual black with tan inside and top) and knew it would be tough to find but was not ready to compromise on anything. 2 dealers in San Diego said it would be months before this car could even be ordered - and gave no guarantees it could be ordered at all! We took a road trip and stopped in on a very busy holiday weekend just to give it a shot. Within 30 minutes Eric had located the exact car I wanted making me, suddenly, a very happy customer. The car was shipped from the Midwest and in 2 weeks I had my Beetle! CapoVW smilalage guaranteed! Hang onto Eric as long as you can. His efforts resulted in a very satisfied VW, Capo and Eric fan!! More
Drove up from San Diego to look at a used Passat TDI. Eric was the most professional/friendly/knowlegable car salesman I have ever experianced. I did not buy the car simply because I did not like the Eric was the most professional/friendly/knowlegable car salesman I have ever experianced. I did not buy the car simply because I did not like the color. Eric showed me two other options as well. This dealer is lucky to have team members like Eric! More
Eric and the whole team at Capistrano VW provided an excellent, hassle-free buying experience. Low pressure atmosphere and quality service are key factors to our decision to buy. excellent, hassle-free buying experience. Low pressure atmosphere and quality service are key factors to our decision to buy. More
WOW what an awesome buying experience! Ryan tremblatt and Eric Menzies helped me out in the purchase of a new passat. My wife and I were very impressed. I would definitely recommend capo vw to friends and fa Eric Menzies helped me out in the purchase of a new passat. My wife and I were very impressed. I would definitely recommend capo vw to friends and family. More