Capistrano Volkswagen

Due to the fact that I visited CapoVW more than once to look at the car, I ended up working with both Jenni Perri and Steve Skinner. I was impressed that the two of them worked as a team to help me compl look at the car, I ended up working with both Jenni Perri and Steve Skinner. I was impressed that the two of them worked as a team to help me complete the purchase. This says a lot about the professionalism of the sales team at CapoVW. Steve and Jenni both helped me with the purchase of my certified pre-owned Jetta, and they both treated me like a new car buyer. Steve helped me the first time I drove down to San Juan to look at the car. He arranged a test drive, and was patient when I asked lots of questions. Steve allowed me to just look at several vehicles without pressuring me to buy or finance. This was very helpful, as it made me more comfortable with the purchase. When I visited CapoVW the second time, Jenni helped me with the purchase. The next time Jenni was enthusiastic, helpful, efficient and pleasant. I do not purchase vehicles very often, and I was intimidated by the process. Jenni put me at ease and was understanding of my anxiety. I worked with her over the phone, and she set up everything so I was ready to complete the purchase when I Steve and Jenni both helped me complete the purchase paperwork. Steve answered all my questions and helped me navigate the forms. Jenni spent at least 30 minutes with me going over features of the car (radio, bluetooth, locks, etc) before I left the lot. Thanks to their team effort, the entire process took less than 2 hours. I really shopped around, and I got the best price at Capo than I could get at any other dealer on the West Coast. I am very pleased with the way I was treated, with the purchase price, and with my certified pre-owned 2013 Jetta. More

Fantastic experience from start to finish. It doesn't end there. This is my second vehicle from this dealership and the after-sales service is also exceptional. I am always treated with respect doesn't end there. This is my second vehicle from this dealership and the after-sales service is also exceptional. I am always treated with respect whether I am purchasing a vehicle, having it serviced or just have questions. Top notch folks! More

We bought our 2012 VW Routan from April at Capistrano VW. We enjoyed the overall experience. April was very knowledgable about Routan's features even though its a discontinued model. She let us take our time We enjoyed the overall experience. April was very knowledgable about Routan's features even though its a discontinued model. She let us take our time and drive test multiple vehicles. The entire experience was hassle free and we left feeling that we got a great car at a great price. More

Capo VW is great and Mike is the best. I just bought a Capo VW is great and Mike is the best. I just bought a brand new 2014 Passat TSI and could not be happier with my purchase as well as the buying expe Capo VW is great and Mike is the best. I just bought a brand new 2014 Passat TSI and could not be happier with my purchase as well as the buying experience. Mike took his time, addressed all my questions and concerns and walked me through the whole process. At no time did I feel pressured or uncomfortable. Some people say buying a new car is worse than going to the dentist. Not a Capo VW! Talk to Mike Stieber if you are in the market for a VW. More

Steve and Capo VW made buying and financing my first car painless and easy! Not only did they stay open for me but there was no haggling or second guessing anything that was being said. Everything was clear painless and easy! Not only did they stay open for me but there was no haggling or second guessing anything that was being said. Everything was clear during the whole process. Thanks again :) More

I had a wonderful experience with clear description of vehicle's technology. Received great customer service. Drove away with a thorough understanding of all features. Thank you. vehicle's technology. Received great customer service. Drove away with a thorough understanding of all features. Thank you. More

This is my third time visit to volkswagen capistrano and we always looked for Mr. Curtis Kelley. On my third visit, he helped me with my paper works and also the things i need to learn from the car that i j we always looked for Mr. Curtis Kelley. On my third visit, he helped me with my paper works and also the things i need to learn from the car that i just bought. It took me by surprise because i know that my car would be gray but then my sister asked Mr. Curtis to surprise me that they bought me a white car and with a big ribbon also. I was very happy and surprise! Job well done Mr. Curtis :) More

Curtis was great to work with. I would recommend to anyone to buy a car at Capo VW (and to specifically ask for Curtis)! The entire experience was easy, and I appreciated that. anyone to buy a car at Capo VW (and to specifically ask for Curtis)! The entire experience was easy, and I appreciated that. More

First time to this dealership looking for a car. Great experience and wonderful sales person (April Dean). No pressure and transparent pricing, Definitely recommend this dealership! experience and wonderful sales person (April Dean). No pressure and transparent pricing, Definitely recommend this dealership! More

Hands down Capistrano VW has the best prices for certified vw. Steve was the person that contact me within an hour, with pretty much all the information that I needed. I was surprised with the video certified vw. Steve was the person that contact me within an hour, with pretty much all the information that I needed. I was surprised with the video that I received on my phone, with Steve by the actual car on their lot. Pretty neat. Love the car, I mean wife loves the car, so I'm a happy man. Thanks again. Will do business again when time comes. :) More