Capistrano Volkswagen
San Juan Capistrano, CA
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I did not have to walk around the dealership very long before Al came and helped me. I told him that I had found a car online that i was interested in. We walked to the car and took it for a test drive ri before Al came and helped me. I told him that I had found a car online that i was interested in. We walked to the car and took it for a test drive right away. Al told me everything i needed to know about the car and all the warranties that came with it. the overall experience from when I first came to the dealer ship to the moment i got the keys in my hand 2 days later was great! More
What an Amazing crew at CapoVW, 5 Stars all the way!! Wonderful down to earth people that know how to get it done challenged or not... Simple, Perfekt, and Painless!!! oh and from the greatest cars on ea Wonderful down to earth people that know how to get it done challenged or not... Simple, Perfekt, and Painless!!! oh and from the greatest cars on earth... I Love my RedR!! Thanx again guys as I will see you in the future and beyond... Graham PDX More
Mike was really great to work with on the purchase of the Jetta GLI. He was very quick to respond to our online inquiry, and ended up directing us to a certified used GLI with only 13k miles. He ended up s Jetta GLI. He was very quick to respond to our online inquiry, and ended up directing us to a certified used GLI with only 13k miles. He ended up saving us a lot and still got my daughter in to the car she really wanted. I highly recommend working with Mike. More
I had such a fantastic experience at the VW dealership recently! This was especially due to the customer service my family and I received from Eric Menzies (everyone at the dealership treated us so well, recently! This was especially due to the customer service my family and I received from Eric Menzies (everyone at the dealership treated us so well, but I just want to give a special shout out to him!). My family has known him for a while, and he's helped us with purchasing/leasing three cars over the years-now including mine! When I came in to look for a car to lease, he made the process so easy; he was very knowledgeable, he answered all of our questions enthusiastically, and he made us feel so welcome and comfortable! I couldn't help but give him a hug afterwards! I know my family plans to come back to him when we need to buy/lease cars for the rest of the family, and I know that I definitely would recommend VW- and Eric especially- to any of my friends! Thanks Eric:) More
Mike was the best! I was a first time buyer wanting to get a brand new car. It is a very intimidating process but when I came in to buy the vehicle he made it easy, efficient, and fun. Once my vehicle was get a brand new car. It is a very intimidating process but when I came in to buy the vehicle he made it easy, efficient, and fun. Once my vehicle was ready to be picked up he took care in walking me through all the features and showed me all the little tricks that I didn't know about in all my research. If anyone I know is looking to buy a car, I will definitely be sending them to Mike. Thanks Mike! More
I drove 40 minutes to get to the dealership. The salesman was very freindly however when we sat down he offered the car $1,200 over the price listed on the car. I asked him why the price was higher than the was very freindly however when we sat down he offered the car $1,200 over the price listed on the car. I asked him why the price was higher than the kelly blue book retail price? He stated that they were a "no hassle dealership" and that they set the car prices at what they believe to be fair market prices. Other VW dealerships offer the same car 3 to 4k less than Capo VW. Buying a car at any dealership is hard enough but that fact that they were so brazen about over charging was unreal. I work in real estate and could never imagine trying to sell a house that appraised for 500k for 550k. I'm glad I did research on the net prior to going to the dealership. I might have been taken advantage of. I suggest to anyone looking for a VW go to VWUSA.com you'll find better prices at other dealerships. More
Mike was very easy going and great to work with. I went online and visited many VW dealerships. Capo VW had SE Passat for S prices! Other dealerships would not offer a full tank of gas and detail either. T online and visited many VW dealerships. Capo VW had SE Passat for S prices! Other dealerships would not offer a full tank of gas and detail either. They even fixed a light that was out before I drove it off the lot. I will recommend Mike and his team. More
We set out to acquire a car for our niece and had our initial focus on a Jetta. Connie immediately put a couple options in front of us, both very well priced. There was no attempt at an "up sale" at al initial focus on a Jetta. Connie immediately put a couple options in front of us, both very well priced. There was no attempt at an "up sale" at all. This was refreshing. We had some personal, logistical challenges in terms of getting the right name on title, some of the players not being local and a couple twists related to the trade in. All of this was handled with a "no problem" attitude by Connie and her team. They just found a way to get it all done, rather than forcing us to figure it out. They clearly wanted our business and made us feel that way. This was a very different car buying experience than I've had before - and I would recommend this dealership, and Connie, without reservation. More