Capistrano Volkswagen

Best Car buying Experience!!! I been searching for a car, a car that I would love to drive and that kind of vehicle is Volkswagen. I found that specific car in a couple of VW deale I been searching for a car, a car that I would love to drive and that kind of vehicle is Volkswagen. I found that specific car in a couple of VW dealerships so I put my information for each dealership to contact me but thats not enough since I want to visit a dealership that doesnt give me a hard time, a run around or haggle the price. I went to each VW dealerships website in LA county and Orange county area. I read all the reviews and there was only one that caught my attention which was the VW San Juan Capistrano. All the reviews are positive when buying a new or used vehicles and also the service department seems to be fast and friendly to deal with. A lot of VW dealerships contacted me but there was that one sales associate that took time to sent me a video of the car that I was inquiring about and that was VWCapistrano. Steve Skinner sent me a video of the car and that was nice. After a few weeks I called the dealership and spoke to one of the sales associate named Buddy Holguin. I made an appointment to visit and see if all the reviews were true about this dealership. Then my experience begun when I walked in thru the parking lot were buddy greeted me. He walk me to the vehicle I was looking for, he was so informative, he showed and demonstrate all the feautures of the car, very knowledgeable, very friendly, easy to talk to, very nice and has a positive attitude. I can tell buddy loves his job. When I had a question about the numbers it was good timing, Paul Clark from finance department step in, to clarify and make me understand about it. My response after was a Big smile on my face. Also, when I was walking out to my new car Tom Deering from New car sales manager came out to ask me if everything was good and my respond was " It was great". Thank YOU VWCapo and all the employees that made it possible to have this Best experience. I conclude that all the positive comments they say about this dealership is true. Keep up the good job Buddy. You were awesome!!! More

Great Car Found! When the dealer didn't have on the lot the Tiguan I wanted, Moe worked hard to find it. Thanks Moe! When the dealer didn't have on the lot the Tiguan I wanted, Moe worked hard to find it. Thanks Moe! More

LOVE my 2015 Tiguan from Moe @ Capistrano VW!! I am so excited about about my new VW Tiguan I just got from Capistrano VW. I went in for my FREE Wednesday car wash....and drove out in my new 2015 I am so excited about about my new VW Tiguan I just got from Capistrano VW. I went in for my FREE Wednesday car wash....and drove out in my new 2015 Tiguan. This is my 3rd VW, my second Tiguan that I purchased from Moe at Capistrano VW...and I LOVE LOVE LOVE IT!! Moe Afzal continues to surprise and amaze me with the best and most amazing deals! I can ALWAYS count on Moe to take care of me - no games and no gimmicks. Thanks Moe!!!! He got me the payment I needed to be at AND...in the car I wanted to drive... A special thanks to Moe and Kevin (in Finance) for getting this incredible deal done for me. Feeling SO grateful and blessed :-) More

Great customer service, would highly recccomend. Would highly reccomend Steve, very knowlagable about the product and I got a great deal on my new eGolf. Very short wait to get into finance, overall Would highly reccomend Steve, very knowlagable about the product and I got a great deal on my new eGolf. Very short wait to get into finance, overall a great experience. More

Long-distance purchase After searching locally for a hard-to-find Beetle TDI we located this one at Capistrano Volkswagen via a website. With the dealership being 500 miles After searching locally for a hard-to-find Beetle TDI we located this one at Capistrano Volkswagen via a website. With the dealership being 500 miles away, we were unsure about buying the vehicle sight unseen, but with the help of a detailed custom video received from Connie Carroll we decided to purchase the car. She was able to FedEx us the documents next day along with a convenient prepaid return envelope, and offered to pick us up at the airport 20 miles away to take ownership of the vehicle. I would highly recommend this dealership to anyone! More

Drama free professional service with a smile How nice to find a dealership that made me feel great as soon as I walked in. They gave me the deal I needed and Connie was very professional in her How nice to find a dealership that made me feel great as soon as I walked in. They gave me the deal I needed and Connie was very professional in her approach with a warm welcome. First class service More

Easy car buying experience! Buying a new Passat from Steve was a great experience. He was very easy-going, professional, and I never felt pressured or that he was hustling me. Buying a new Passat from Steve was a great experience. He was very easy-going, professional, and I never felt pressured or that he was hustling me. I got exactly the car I wanted! Thank you, Steve Kim More

Outstanding customer service! I spent three weekends visiting car dealerships and this was BY FAR the best experience. Our salesperson, Curtis Kelley, was professional and knowled I spent three weekends visiting car dealerships and this was BY FAR the best experience. Our salesperson, Curtis Kelley, was professional and knowledgeable. Highly recommend. More

Outstanding experience We found a used 2012 Audi A4 online at this dealership. We live in the San Diego area so we had a lot of questions about the car before we were going We found a used 2012 Audi A4 online at this dealership. We live in the San Diego area so we had a lot of questions about the car before we were going to make the drive to Orange County. We spoke with Curtis, he was very helpful in answering our questions. Called us back in a very timely manner with answers to our questions. When we decided to make the drive to the dealership, Curtis was very easy to work with. Friendly, professional and made our car buying experience a very pleasant one. More

My 5th NEW VW from this dealership in 11 years!! This dealership and buying experience is wonderful. Everyone is extremely professional. Steve and Joey (Finance Guy) made this a simple and affo This dealership and buying experience is wonderful. Everyone is extremely professional. Steve and Joey (Finance Guy) made this a simple and affordable transaction. Car was ready as promised, no snags. Five Star, White Glove service. More