Capistrano Volkswagen
San Juan Capistrano, CA
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After bringing my daughters Volkswagen 2008 Jetta to be looked at, because some lights are going on when she started her engine… He said building wrong with air in her tires but then my husband want to hav looked at, because some lights are going on when she started her engine… He said building wrong with air in her tires but then my husband want to have the car looked out which in doing so there’s some underlying condition we did not know about which I would don’t know why brake lights wouldn’t go on for that something about the brackets need to be replaced for some large amount of money so I’m going to have it looked at through another source for comparison More
They are fast, helpful, and took great care of me and my car. They had to order a part and were great at keeping in contact and letting me know when it was time to come back in. car. They had to order a part and were great at keeping in contact and letting me know when it was time to come back in. More
The whole process wen very smoothly and I was very impressed when I received the showing the work that had been done on my vehicle. I look forward to my next service visit. impressed when I received the showing the work that had been done on my vehicle. I look forward to my next service visit. More
We had such a wonderful experience purchasing a car from Capistrano VW. We wanted to come test drive a few cars and were unsure if we actually wanted to buy a car that same day. But Steve Skinner showed us Capistrano VW. We wanted to come test drive a few cars and were unsure if we actually wanted to buy a car that same day. But Steve Skinner showed us a few options, gave us time to think about it, and we were able to make a decision with no pressure from him. Everything was processed quickly and smoothly, and we are so happy with our purchase! More
Amazing service. The technician video was fantastic. Looking forward to speaking with Miles to thank him for a great job with his dealership. Great Job A to Z! Looking forward to speaking with Miles to thank him for a great job with his dealership. Great Job A to Z! More
Very communicative. Great customer service and speedy service even when adding work at the last minute. In and out with no issues and will definitely come back again. service even when adding work at the last minute. In and out with no issues and will definitely come back again. More
Easy to set up appointment online. Love the tech video. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car. More
Joey was a pleasure to meet & work with. I would definitely purchase another car from him in the future. I had a very good experience at Capistrano VW. definitely purchase another car from him in the future. I had a very good experience at Capistrano VW. More
In spite of living 2 miles from anonther VW dealer I still prefer to drive to you guys. Ilike the service , such as the video of the work they do and the timliness of the service and making appoints. still prefer to drive to you guys. Ilike the service , such as the video of the work they do and the timliness of the service and making appoints. Also, Fred my service advisor is really on top of things and always has time for my questions. Thanks Fred More
I always have great service everytime I come here. The work they do in my car is always exceptional. I will continue to come back. Great staff and service. work they do in my car is always exceptional. I will continue to come back. Great staff and service. More