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Capistrano Volkswagen
San Juan Capistrano, CA
1,568 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,568 reviews
March 03, 2021
Great service! I took my car in for an oil change and they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick. More
by Nrgc4teach
Verified CustomerEmployees Worked With
March 03, 2021
Fred was so nice and so helpful. His mannerisms and Fred was so nice and so helpful. His mannerisms and professionalism made all the difference. Fred was amazing. he called me in a timely manner and g Fred was so nice and so helpful. His mannerisms and professionalism made all the difference. Fred was amazing. he called me in a timely manner and got the car to me when i needed it. More
by CESSA10
Employees Worked With
Fred Evans
March 01, 2021
This dealership was awesome, got to test drive multiple vehicles which was great! I came over from Jeep and had never driven a smaller car, ended up with the Jetta SEL premium and I am in love! Chuck was h vehicles which was great! I came over from Jeep and had never driven a smaller car, ended up with the Jetta SEL premium and I am in love! Chuck was helping us and he was really great! He didn’t mess around and we really put him through it trying to get a lower price! At the end of the day we got a great deal and we would recommend this VW dealership and Chuck to help you! More
by cone.gabby
March 01, 2021
Will never go anywhere else. These guys know what they’re doing and offer the best price among all the VW dealerships. Thank you all. doing and offer the best price among all the VW dealerships. Thank you all. More
by MINAREZK
February 26, 2021
As usual, the service at Capistrano Volkswagen is the best of the best. Brad, Fred, and Jeff were all terrific. We trust these folks with our cars and our family. I can't give a higher recommendation tha best of the best. Brad, Fred, and Jeff were all terrific. We trust these folks with our cars and our family. I can't give a higher recommendation than that. More
by evstanton
February 25, 2021
Service has always been very good in addition to customer service and Fred. Pricing tends to be on the upper end with not enough specials that are more relevant to the normal service performed and required. service and Fred. Pricing tends to be on the upper end with not enough specials that are more relevant to the normal service performed and required. More
by FRUSSO
Employees Worked With
Fred Evans
February 25, 2021
Arlen was very friendly. They ordered the part I needed. It arrived promptly scheduled me to come back and they resolved the issue I was having with my apple car play It arrived promptly scheduled me to come back and they resolved the issue I was having with my apple car play More
by J.WHITTEN.114
Employees Worked With
Arlen Mack
February 24, 2021
This was my first service at Capistrano VW and it was a smooth process and such a nice, helpful and professional staff! I truly appreciated how fast my service was scheduled. Thank you 😊 smooth process and such a nice, helpful and professional staff! I truly appreciated how fast my service was scheduled. Thank you 😊 More
by Jules
Employees Worked With
February 22, 2021
Mike Stieber was absolutely a pleasure to work with and we are so happy with our new 2020 Tiguan! We also had a great experience with Brad Johnson when having our son's Tiguan serviced recently. AJ Jamshid we are so happy with our new 2020 Tiguan! We also had a great experience with Brad Johnson when having our son's Tiguan serviced recently. AJ Jamshidi was also a complete joy to work with! He made the finance process so easy. More
by Rick Tirabasso
