Capistrano Valley Toyota

Even the place is very outdated and not as modern setup compare to big name places. CapoValley Toyota hits the most important to me as a buyer that they are willing, transparent, patient, friendly and most compare to big name places. CapoValley Toyota hits the most important to me as a buyer that they are willing, transparent, patient, friendly and mostly not pushy car sales like others. I can give 4.5 satisfaction to this place. More

Very good attention from our salesman Hugo Prado & financial Mr. Hans thank you so much for you help!! financial Mr. Hans thank you so much for you help!! More

Staff were helpful, knowledgeable and precise. They worked with me in the acquisition of a much wanted model. They worked with me in the acquisition of a much wanted model. More

Great service team! Have nothing but great experiences from this Toyota service center, lucky to be so close! Have nothing but great experiences from this Toyota service center, lucky to be so close! More

First, their website was accurate re on the lot when I showed up. Second, the sales rep (Bill O) was experienced and recognized I had done my homework beforehand and let me choose between the two Tacomas showed up. Second, the sales rep (Bill O) was experienced and recognized I had done my homework beforehand and let me choose between the two Tacomas I had in mind on my own without any oversell. There were no games (MSRP = price) and I was able to complete the transaction quickly on a Friday morning 4/21/23. I got a good vibe at the the place that the folks that worked there were happy and wanted to do right by the customer. I observed for a while while the transaction was going on and was able to figure to who was the sale manager and was very impressed by both her interactions with her staff and with customers who came into the showroom. Neither she, nor her staff, were showy, but rather attentive. I resisted buying a new vehicle for 19 years from a dealer. and I shopped around in North Orange a bit at Toyota dealerships and was left cold. More

The courteous and friendly employees at Capistrano Valley Toyota made having my car serviced an easy and efficient experience. Valley Toyota made having my car serviced an easy and efficient experience. More

Friendly staff; convenient location; work accomplished in time frame they said it would be; nice amenities in waiting room time frame they said it would be; nice amenities in waiting room More

I reached my service advisor, Nestor, by telephone immediately and was able to get his input about whether my car needed to be serviced even though I had a short window of time to have the service per immediately and was able to get his input about whether my car needed to be serviced even though I had a short window of time to have the service performed since I needed to use the car in the next couple of days. I brought my car in for service with a last minute appointment once I realized it needed to be serviced, and I wouldn't have time to do so any other day before I needed it. The dealership was able to accommodate me and serviced my car in the window of time that I needed the service. In addition, the dealership was efficient with completing the service and my service advisor, Nestor, communicated with me throughout the process. I am appreciative of the work that was done and the service I received, even on short notice. More

Good service. Good communication. Nathan did a good job. He kept me informed throughout. Good dealership. Very happy. Good communication. Nathan did a good job. He kept me informed throughout. Good dealership. Very happy. More

Having my car serviced is always a pleasant experience. Ditto for the coffee! Thank you very much! Ditto for the coffee! Thank you very much! More