Capistrano Valley Toyota

Service was fast, easy to make an appointment, and honest. Reasonably priced for a dealership. honest. Reasonably priced for a dealership. More

Was a good experience. Easy service scheduling on phone, fast and professional write up, work completed quickly while I waited, close out and return of vehicle all well do Easy service scheduling on phone, fast and professional write up, work completed quickly while I waited, close out and return of vehicle all well done. Thank you. More

I just picked up my 2026 Toyota Tacoma from Capistrano Valley Toyota, and I want to say something about what that experience was actually like, because it wasn't what most people expect from a dealership. Valley Toyota, and I want to say something about what that experience was actually like, because it wasn't what most people expect from a dealership. There's no pressure here. None. Honestly, you don't even feel like you're in a car dealership. My salesperson, Austin Norton, was the reason this worked for me. It took me a few months to be ready, and not once did he push, rush, or try to move me into something before it was right. He stayed helpful the entire time, with zero agenda. That kind of patience is rare, and it's the reason I came back. Then there's Jesse Jia in finance. Signing is usually the most arduous part of buying a car, the part everyone dreads. Jesse made it the opposite. He was honest, clear, and genuinely helpful the whole way through. I never felt handled. I felt respected. What stood out most is that this wasn't just two great people. Every single person I encountered there was warm, service-oriented, and transparent. You can feel that it's the culture of the place itself, not a policy someone memorized. I plan on recommending them to anyone looking for a vehicle. And I'm grateful to say that I actually felt great driving away, in a way I never have before. Thank you Austin, Jesse, and the whole Capistrano Valley Toyota team. More

Tristan Steward went above and beyond in an effort to find us a model that would work for my handicapped husband. He drove threes different vehicles to our home for us to try - (about six miles each way, find us a model that would work for my handicapped husband. He drove threes different vehicles to our home for us to try - (about six miles each way, each time). And met us at the dealership the next day to try yet another. We are still looking, unfortunately, but it's sure not Tristan's fault! Nor Toyota's nor Capo Valley Toyota's) And it was service with a big smile! We love the Toyota brand (I'm on my third Prius), and Capo Valley Toyota is our dealership of choice! Be sure to ask for Tristan! (I marked the Siena because I couldn't send in the review without picking a model - it was one of the cars we were trying) More

Austin was incredible with helping me, so sweet and so patient and got me the exact car and deal I wanted patient and got me the exact car and deal I wanted More

Very simple and easy service. The waiting room was great and my advisor was very helpful The waiting room was great and my advisor was very helpful More

I was taking a road trip and they did a quick review of my truck to make sure it was ready. Nice job. my truck to make sure it was ready. Nice job. More

fast fair friendly professional work and nice waiting area I would recommend to a friend area I would recommend to a friend More

Excellent service from everyone and waiting area is clean and comfortable. I can work here while waiting for my car. and comfortable. I can work here while waiting for my car. More