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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Employees
Reviews
Vehicles
4.9
572 Reviews
Thank You for Choosing Capistrano Valley Toyota We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, use our Vehicle Finder , fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. Capistrano Valley Toyota is the place to go in Orange County for New Toyotas , Used & Pre-Owned vehicles , Toyota Service , Toyota Parts and Toyota Specials . We look forward to serving you!
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 572 reviews

October 12, 2023

Outstanding customer service, I was treated like family. They answered all of my questions and made me feel comfortable with my purchase. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Leeson
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Oct 12, 2023 -

Capistrano Valley Toyota responded

We are so happy to hear our team answered your questions & delivered a hassle-free experience, Mike! Congratulations on your purchase & welcome to the family! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 06, 2023

Richard Gowdy, service provider, takes care of me every time and is trustworthy and knowledgeable. More

by mAC820010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
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Oct 09, 2023 -

Capistrano Valley Toyota responded

Thank you for sharing your stellar rating, mAC820010! We love to hear Richard always goes above and beyond to ensure you get the quality service you deserve. We look forward to delivering another 5-star visit soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

October 04, 2023

As of 2021, service is much better now. No long waits. Good communication. Wish they would wash the vehicles after service. It is confusing where to pay for service now, no central pay poi More

by HEATHERPD65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
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Oct 06, 2023 -

Capistrano Valley Toyota responded

Thank you for your feedback, Heather. We appreciate your suggestion about vehicle washing after service and apologize for any confusion regarding the payment process. We want to make the experience go seamlessly & we look forward to another visit in the future. Thank you for bringing these points to our attention as we strive to provide the best service possible! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 30, 2023

I always receive excellent customer service and my car is well tended to at the dealership. More

by melissahornacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 03, 2023 -

Capistrano Valley Toyota responded

Thank you for trusting us with your Toyota, Melissa! We look forward to ensuring it continues to run smoothly. Take care! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 29, 2023

Friendly staffs. I can refer my friends..staffs are very helpful too. Dealership is cleanz More

by Maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, Luis De La Torre
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Oct 02, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us, Maria! We're lucky to have a great team & thrilled we delivered the quality service you deserve. We look forward to taking care of you and your friends in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 28, 2023

I rely on Capistrano Valley Toyota to keep my Camry Hybrid running great. Max was helpful in determining what service was needed. More

by corradinos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
Report | Print
Oct 02, 2023 -

Capistrano Valley Toyota responded

Thank you for choosing us! We're so happy to hear Max and our team always take excellent care of your Camry! We look forward to keeping it running like new! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 27, 2023

Finally got my car out in under 1. 5 hours. Only thing I wish was, that the techs didn’t leave their greasy hand prints all over my car, it’s a white car! More

by thebecksteroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Sep 28, 2023 -

Capistrano Valley Toyota responded

We appreciate both your business and your feedback. We will be addressing our team regarding the handprints and will be making sure vehicles are returned to guests looking better than how they looked when they were dropped off. We hope that your Toyota is treating you well and we look forward to providing you with a 5-star experience at your next visit. Regards, Roy Tunno Service Director roy@capovalleytoyota.com 949-373-9660

September 27, 2023

Kim and Cameron were great! Easy quick process and great customer service. Could have not asked for better people to work with. Stayed 2 hours after closing to finish up! More

by Justmit425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Kim
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Oct 02, 2023 -

Capistrano Valley Toyota responded

Congratulations on your new ride! We're thrilled Kim and Cameron worked hard to ensure you left a happy customer. Thank you for choosing Capistrano Valley Toyota. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 24, 2023

Buddy and Paul were helpful! Very professional and service oriented. I’d recommend this dealership. More

by artfulalliance
Recommend Dealer
Yes
Employees Worked With
Nestor
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Sep 25, 2023 -

Capistrano Valley Toyota responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Buddy & Paul for taking care of you. Visit us again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

September 23, 2023

Great place, great people , great product , everyone involved in my purchase was professional and polite . I hope experience the same level of customer service. More

by Wp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Peters
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Sep 25, 2023 -

Capistrano Valley Toyota responded

Thank you for your positive review, Wp! We're delighted that our dealership provided you with a great car-buying experience. We strive to go above and beyond for our customers and make their satisfaction our top priority! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9612

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