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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Employees
Reviews
Vehicles
4.9
574 Reviews
Thank You for Choosing Capistrano Valley Toyota We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, use our Vehicle Finder , fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. Capistrano Valley Toyota is the place to go in Orange County for New Toyotas , Used & Pre-Owned vehicles , Toyota Service , Toyota Parts and Toyota Specials . We look forward to serving you!
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 574 reviews

June 15, 2024

Great customer service by Brittany. Would definitely recommend and will be a repeat customer. Thanks to the Capo Toyota team. More

by Rggrilley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
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Jun 17, 2024 -

Capistrano Valley Toyota responded

Hi Rggrilley, thank you for sharing your positive experience with Brittany and our team! We are thrilled to hear that you had a great customer service experience and that you are considering us for future visits. We look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 10, 2024

Robert was extremely helpful with my scheduled maintenance appointment. Really appreciated his support and will definitely be back to this location. More

by meganeileen31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 11, 2024 -

Capistrano Valley Toyota responded

Hi Meganeileen31, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Robert provided excellent service during your maintenance appointment. We look forward to welcoming you back to our location in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 09, 2024

This dealership has come a long way in the right direction. Professional, prompt service, friendly staff and a new remodeled facility in the works. I might have to make another purchase here in the More

by CBeatty737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus in service dept
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Jun 10, 2024 -

Capistrano Valley Toyota responded

Hi CBeatty737, thank you for your glowing review! We are thrilled to hear that you had a positive experience with our dealership. We appreciate your feedback and look forward to the opportunity to assist you with any future purchases. Your satisfaction is our top priority! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 07, 2024

Staff don’t seem to realize customers should be their priority. My service advisor (Jesse) was excellent. More

by Jmpman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
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Jun 10, 2024 -

Capistrano Valley Toyota responded

Thank you for both your feedback and the opportunity to earn your business. You're absolutely right, our customers should be our top priority, which is why I'd like the opportunity to speak with you and learn more about where we've fallen short. Please contact me at your convenience. I hope to hear from you soon. Regards, Josh Reece Service Director jreece@capovalleytoyota.com

June 04, 2024

My service agent was very helpful, knowledgeable and professional. Excellent service Paul Boceski. Thank you! More

by Annshozi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bocesci
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Jun 05, 2024 -

Capistrano Valley Toyota responded

Hi Annshozi, thank you for sharing your positive experience with us! We're thrilled to hear that our service agent, Paul Boceski, provided you with excellent service. We appreciate your feedback and hope to continue exceeding your expectations in the future. Thank you for choosing us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

June 02, 2024

Sale advisor helped me get new tires I was due with great help and awesome experience More

by 1992izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo , Luis De La Torre
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Jun 03, 2024 -

Capistrano Valley Toyota responded

Hi 1992izzy, thank you so much for sharing your positive experience with us! We're thrilled to hear that our sales advisor was able to help you with your new tires. We appreciate your feedback and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 31, 2024

Had my car serviced for the first time here, for a recall issue - they were very prompt, and very communicative. More

by lisamcmains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Luis De La Torre
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Jun 03, 2024 -

Capistrano Valley Toyota responded

Hi lisamcmains, thank you for sharing your experience with us! We are thrilled to hear that you found our service to be prompt and communicative. Your feedback is greatly appreciated and we look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 28, 2024

Dealt with salesman Bill. Took it for a test drive and Bill answered all my questions about the car & it's features. He was very knowledgeable & pleasant. He was not pushy and More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Westin, not De La Torre, Luis De La Torre
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May 29, 2024 -

Capistrano Valley Toyota responded

Hi Ernie! Thank you for sharing your experience with us. We're glad to hear that Bill provided you with excellent service during your test drive. We appreciate your feedback and are happy to hear that your overall experience was stress-free and enjoyable. We hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 26, 2024

Convenient location, very friendly employees who listen and help their customers. Fast and reliable service. More

by neshanb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul bojescue
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May 28, 2024 -

Capistrano Valley Toyota responded

Hi Neshanb, thank you for sharing your positive experience with us. We're thrilled to hear that you found our location convenient and our staff friendly and helpful. Providing fast and reliable service is always our top priority. We look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

May 26, 2024

Great place to purchase a car! Brittany Grilley, Twee Hayes, and Robin Moses were very helpful. More

by zsheftel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Grilley, Twee Hayes, and Robin Moses., Luis De La Torre
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May 28, 2024 -

Capistrano Valley Toyota responded

Hi zsheftel, thank you for sharing your positive experience with us! We're thrilled to hear that Brittany, Twee, and Robin provided excellent assistance during your car purchase. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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