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Capistrano Valley Toyota

San Juan Capistrano, CA

Overview
Employees
Reviews
Vehicles
4.9
574 Reviews
Thank You for Choosing Capistrano Valley Toyota We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, use our Vehicle Finder , fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. Capistrano Valley Toyota is the place to go in Orange County for New Toyotas , Used & Pre-Owned vehicles , Toyota Service , Toyota Parts and Toyota Specials . We look forward to serving you!
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33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 574 reviews

July 16, 2024

Super helpful friendly staff who get the job done very quickly and efficiently. The waiting area is nice as well. More

by Rkhatibi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Daleq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capistrano Valley Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff and enjoyed our waiting area. We appreciate your feedback and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 16, 2024

Service was top rate. My advisor was forward and explained things as needed. I would have preferred a shorter wait, but that's not a big deal. More

by Gabriel_neeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capistrano Valley Toyota responded

Hi Gabriel, thank you for sharing your feedback! We're thrilled to hear that you found our service top-notch and that your advisor was helpful. We'll definitely take your wait time into consideration for future visits. We appreciate your business and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 16, 2024

Our salesman was fantastic. Easy to work with, knowledgeable and accommodating. We would recommend Capistrano Toyota to anyone who is a n the market for a new vehicle. Great More

by lindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capistrano Valley Toyota responded

Lindy, thank you so much for the positive review! We're thrilled to hear that you had a fantastic experience with our team. We appreciate your recommendation and look forward to assisting you or anyone you know in the market for a new vehicle in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 13, 2024

Excellent sales service by staff! No games, cut to the chase to make us happy customers. We leased a 2024 Rav4 LE yesterday, July 11, 2024. We also traded a Toyota Avalon as part of More

by Marcelino
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Harlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill. BillyO Ohlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Capistrano Valley Toyota responded

Marcelino, thank you for sharing your positive experience with our sales staff! We're thrilled to hear that you had a smooth and efficient leasing process. Congratulations on your new 2024 RAV4 LE - we appreciate your business and hope you enjoy your new vehicle! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 13, 2024

Excellent service always, especially guided by Richard Goody. Cost and timing estimates are accurate. Quality of parts and workmanship are great. More

by jeb2729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Capistrano Valley Toyota responded

Hi Jeb, thank you for your glowing review! We're thrilled to hear that you had an excellent experience with Richard Goody. We strive to provide accurate cost and timing estimates with top-notch quality in parts and workmanship. We appreciate your feedback and look forward to serving you again. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 12, 2024

your service department is very good, especially with Gustavo Rich, who is simply the best. please make him general manager and he should teach all others More

by nirantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Waxman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Capistrano Valley Toyota responded

Thank you for your glowing review! We are thrilled to hear that you had such a positive experience with Gustavo Rich in our service department. We will definitely take your suggestion into consideration. We appreciate your feedback and hope to see you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 11, 2024

Robert is great. Both shuttle drivers were pleasant and good drivers. My car was ready right on time and there's Starbucks coffee. More

by Private - please don't share my email.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both shuttle drivers and the valet
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Jul 12, 2024 -

Capistrano Valley Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that Robert and our shuttle drivers provided excellent service. We're glad your car was ready on time and that you enjoyed the Starbucks coffee. We appreciate your feedback and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 10, 2024

My service advisor Jesus Aguilar was professional and courteous. I appreciate him helping me get my tundra back on the road again. Thank you. More

by Gary J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Capistrano Valley Toyota responded

Gary, we are thrilled to hear about your positive experience with Jesus! We are committed to providing professional and courteous service to all our customers. Thank you for taking the time to share your feedback. We look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 08, 2024

Ultimately, I bought a Dodge Challenger last call from a different dealer, but it wasn't easy to do this since Brittany was so helpful and made me feel at ease, as I wish she could have sold me the car inst More

by KelsterBreeze
Recommend Dealer
Yes
Employees Worked With
Twee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Deneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Grilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Aghmaghani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Fasheh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Castares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chiraulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Bautista
Other Employees : Andre2 Bautista
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Jul 10, 2024 -

Capistrano Valley Toyota responded

Thank you for your kind words about Brittany and our team at the dealership. We're glad to hear that you had a positive experience here. If you ever need assistance in the future, feel free to reach out. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

July 06, 2024

This dealership was very helpful and communicative during my service process. There was an unexpected issue that arose, and they gave me the necessary help to ensure I was taken care of while my car was in t More

by Ch123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Gowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Capistrano Valley Toyota responded

Thank you for taking the time to share your feedback with us. We are glad to hear that our team was able to assist you during your service process and address any unexpected issues that arose. We appreciate your business and look forward to serving you again in the future. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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