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Capistrano Valley Toyota

San Juan Capistrano, CA

4.9
664 Reviews

33395 Camino Capistrano

San Juan Capistrano, CA

92675

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Showing 664 reviews

April 18, 2025

Overall, an easy and great experience. Great customer service from start to finish. Austin Luciano, my salesperson was exceptional, very pleasant, helpful and knowledgeable. Everyone was r More

by bfmoles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Jason Thomas, Hans Ham, Austin Luciano, Austin Norton
April 17, 2025

Paul was my service adviser and also advised me on new tires. Extremely helpful and very pleasant to work with and answered all my questions. A very personable guy.. More

by cgriffith1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bojescu
Apr 18, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Paul. Our team strives to provide helpful and friendly service, and it’s great to know Paul delivered on that. We appreciate your feedback and look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 13, 2025

Had a very good experience. Sammy was very nice, professional and helpful in purchasing our truck. More

by Emmanuel Odell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Aghmaghani, Hans Ham, Jacqueline Arellano
Apr 14, 2025 -

Capistrano Valley Toyota responded

Thank you, Emmanuel! We're thrilled to hear about your positive experience with Sammy. Our team takes pride in providing excellent service, and your feedback means a lot to us. Enjoy your new truck! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 12, 2025

Bradley was a very helpful salesperson. It was a good buying experience. I would definitely recommend to friends and family. More

by leticiarivera08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Merda
Apr 14, 2025 -

Capistrano Valley Toyota responded

Thanks, Leticia! We’re thrilled to hear about your positive experience with Bradley. Your recommendation means a lot to us, and we’re glad you found the buying process enjoyable. We look forward to serving you and your friends and family in the future! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 07, 2025

This is one company that has a great staff from sales to service dept, which is hard to find. That says a lot for staying with Toyota More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill. BillyO Ohlman, Richard Gowdy, Michael Guerrero, Moe Daleq
Apr 08, 2025 -

Capistrano Valley Toyota responded

TC, thank you for your fantastic review! We're thrilled to hear that our team made a positive impression on you. Your loyalty means everything to us, and we look forward to continuing to provide you with exceptional service. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

April 03, 2025

Excellent customer service provided by Mr. Amir Sarahangi. The used vehicle I purchased was ready to view and he was very knowledgeable on the Toyota Sienna. Thanks again! More

by artcastro5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Sarahangi, Sammy Aghmaghani, Robin Moses
Apr 04, 2025 -

Capistrano Valley Toyota responded

Art, thanks for the fantastic feedback! We're thrilled to hear that Amir provided you with excellent service and expertise on the Toyota Sienna. Enjoy your new vehicle, and we appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 31, 2025

The dealership worked with us on price and locating the exact truck we wanted and relocating it. More

by Zoeemilyburton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Kist, Patrick Chiraulo, Hans Ham
Apr 01, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear you had a great experience with us. Our team always strives to find the perfect vehicle for our customers. Enjoy your new truck, and we look forward to serving you again! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 29, 2025

Great staff. Love the new, more comfortable.waiting area with tea and water! Rich and Jackie are great. More

by jstjulieann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie at the front desk, Richard Gowdy
Mar 31, 2025 -

Capistrano Valley Toyota responded

Thanks for the fantastic feedback! We're thrilled you enjoyed our new waiting area and appreciate the shoutout to Rich and Jackie. We strive to create a welcoming environment for everyone. Looking forward to your next visit! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 25, 2025

the salesman Fernando ramirez was very helpful and gave me a reasonable price for the car. no hassles. i went back several times so he could show me how to use the screen More

by vjmarotto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Ham
Mar 26, 2025 -

Capistrano Valley Toyota responded

Thanks for sharing your experience! We're thrilled to hear that Fernando provided excellent service and made your car-buying process smooth. If you have any further questions or need assistance, we're here to help! Enjoy your new car! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

March 24, 2025

Great customer service saiid helped me get exactly what i wanted and didn’t try to sell me anything i didn’t want. More

by hatterasv22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
saiid , Hans Ham
Mar 25, 2025 -

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience! Our team is dedicated to helping customers find exactly what they need without any pressure. Your feedback motivates us to keep delivering great service. Thanks for sharing! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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