Canandaigua Chrysler Dodge Jeep

Great experience I had a great experience in buying our new car. I hope that the service continues throughout the life of my vehicle. Good job guys. I had a great experience in buying our new car. I hope that the service continues throughout the life of my vehicle. Good job guys. More

Purchased a used Wrangler from Devan Farnes/Canandaigua Jeep I had been shopping for used Wranglers for less than a month. Canandaigua Jeep had the model that met all my criteria: Black / Hardtop / Standard Tra I had been shopping for used Wranglers for less than a month. Canandaigua Jeep had the model that met all my criteria: Black / Hardtop / Standard Trans / Low Miles. I met Devan Farnes in the parking lot and he showed me the vehicle. He got the keys and a plate and within 10 minutes I was test driving. The Wrangler looked brand new inside and out! It rode very smooth - I was impressed! The test drive was very pleasant and productive. Devan was quite informative about the vehicle as he showed me all the features. Overall the test drive was an enjoyable experience because it was a very relaxed, low pressure setting. I had let a few other Wranglers slip away because of my inactivity so I decided to be more proactive with this particular vehicle. I did not see or hear anything that would dissuade me from purchasing the vehicle. My wife and I had purchased 3 other vehicles from this dealer since 1999 and had a positive overall experience each time. So, after getting my wife's blessings I decided to make the purchase. We took care of the paperwork that afternoon and I picked up my Wrangler the following day. I was pleased with the financing obtained and would have to say that I actually enjoyed the buying experience. I have been back to the dealer once for a covered service issue with a tire pressure sensor and was back out the door before finishing my cup of coffee! Devan was a pleasure to work with and I wish him continued success in the future! More

Very friendly and easy purchase experience Working with Devan at Canandaigua was a pleasure. He was extremely friendly and upfront on all of the dealing. He permitted our family to test drive Working with Devan at Canandaigua was a pleasure. He was extremely friendly and upfront on all of the dealing. He permitted our family to test drive the car on our own which made for a much more legitimate evaluation. I was also quite pleased Devan never pushed us to buy during the early parts of our visit to the dealership - he saw our interest level and was very respectful of our intentions. I would happily recommend anyone work with Devan for their own purchase. More

My Purchase of a New Jeep I was very pleased with my most recent experience at Canandaigua Chrysler Dodge Jeep. Devon was very helpful in choosing my Jeep Wrangler, and equippi I was very pleased with my most recent experience at Canandaigua Chrysler Dodge Jeep. Devon was very helpful in choosing my Jeep Wrangler, and equipping it with the options of my choice and still keeping the price and financing in a range which my financial situation would allow. Devon was great, he never pushed anything on me that would not be beneficial to me. he really listened to me and worked within my stipulations to get me the vehicle that I wanted. And I appreciated that very much I have recommended Canandaigua Chrysler Dodge Jeep to many people and I will continue to do that whenever I can, but now I will recommend Devon as well. It was great working with Devon and getting to know him. He has a wealth of knowledge about what he is selling, and he is good at listening to his customer. Devon also follows up with his customers after the sale and makes sure that they are happy with their purchase, and that all their questions get answered. I hope that you can see that I am very pleased with my recent experience with Devon and Canandaigua Chrysler Dodge Jeep. More

When I arrived at the dealership I was greeted by zak. I came in to look at a Grand Caravan and i was pushed towards the ram trucks as this seemed to be his strong point. He kept on trying to push a truck a came in to look at a Grand Caravan and i was pushed towards the ram trucks as this seemed to be his strong point. He kept on trying to push a truck as it CAN fit 3 kids just fine. Obviously this salesman has ever driven any distance with 3 kids in the backseat right next to each other. After i tried to leave he told me to hang on and I waited another 10 minutes while I waited for him to return. When he came back he had mark with him who finally at this point tried to get us to look at a Grand Caravan. I would not recommend this dealer as they seem out of touch with the car buying experience even though it's their profession.Bottom line: Pushy sales team who only care about the sale not about finding you the right car... More

Went in and had oil changed and asked why rust was comming out from center caps on the wheels.They told me what it was and showed me what it was and told me what they where going to do to fix it and t comming out from center caps on the wheels.They told me what it was and showed me what it was and told me what they where going to do to fix it and that was fine.But i paid alot to have it udercoted. I baught the car with 3 miles on it.Its a 2012 challenger i got it in march. I dont think i should of had to pay them for what they did.Just the oil change.Its a 5 star dealership you think it would have to be like other 5 star dealerships.the place smells and looks like xxxx. More

I wanted to work through email and purchase my new truck with the anonymity that the internet offers. I ultimiatly worked with over a dozen dealers looking for the best possible situation in which to purch with the anonymity that the internet offers. I ultimiatly worked with over a dozen dealers looking for the best possible situation in which to purchase my new Dodge Ram. After a two month search and multiple referrals from the Official Dodge Ram Site I found Canandaigua Dodge to be the most responsive to my request. Laura and I had over 40 emails within a two day period that ultimately ended with my purchase. I have never enjoyed going to a dealership to purchase a vehicle but having the abilty to sit at my computer over many weeks with no pressure to buy was definately a better experience. Chanandaigua Dodge was clearly the best in my opinion at using that technology to support me as a customer. More