Canandaigua Chrysler Dodge Jeep
Canandaigua, NY
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173 Reviews of Canandaigua Chrysler Dodge Jeep
Very friendly and easy purchase experience Working with Devan at Canandaigua was a pleasure. He was extremely friendly and upfront on all of the dealing. He permitted our family to test drive Working with Devan at Canandaigua was a pleasure. He was extremely friendly and upfront on all of the dealing. He permitted our family to test drive the car on our own which made for a much more legitimate evaluation. I was also quite pleased Devan never pushed us to buy during the early parts of our visit to the dealership - he saw our interest level and was very respectful of our intentions. I would happily recommend anyone work with Devan for their own purchase. More
My Purchase of a New Jeep I was very pleased with my most recent experience at Canandaigua Chrysler Dodge Jeep. Devon was very helpful in choosing my Jeep Wrangler, and equippi I was very pleased with my most recent experience at Canandaigua Chrysler Dodge Jeep. Devon was very helpful in choosing my Jeep Wrangler, and equipping it with the options of my choice and still keeping the price and financing in a range which my financial situation would allow. Devon was great, he never pushed anything on me that would not be beneficial to me. he really listened to me and worked within my stipulations to get me the vehicle that I wanted. And I appreciated that very much I have recommended Canandaigua Chrysler Dodge Jeep to many people and I will continue to do that whenever I can, but now I will recommend Devon as well. It was great working with Devon and getting to know him. He has a wealth of knowledge about what he is selling, and he is good at listening to his customer. Devon also follows up with his customers after the sale and makes sure that they are happy with their purchase, and that all their questions get answered. I hope that you can see that I am very pleased with my recent experience with Devon and Canandaigua Chrysler Dodge Jeep. More
When I arrived at the dealership I was greeted by zak. I came in to look at a Grand Caravan and i was pushed towards the ram trucks as this seemed to be his strong point. He kept on trying to push a truck a came in to look at a Grand Caravan and i was pushed towards the ram trucks as this seemed to be his strong point. He kept on trying to push a truck as it CAN fit 3 kids just fine. Obviously this salesman has ever driven any distance with 3 kids in the backseat right next to each other. After i tried to leave he told me to hang on and I waited another 10 minutes while I waited for him to return. When he came back he had mark with him who finally at this point tried to get us to look at a Grand Caravan. I would not recommend this dealer as they seem out of touch with the car buying experience even though it's their profession.Bottom line: Pushy sales team who only care about the sale not about finding you the right car... More
The car buying experience was amazing. We first used their website to look into the minivans that they had in stock. My wife emailed them to me and I was able to view them on my smart phone. I went ri their website to look into the minivans that they had in stock. My wife emailed them to me and I was able to view them on my smart phone. I went right in and talked to James about seeing what I could get for a trade. They were able to work it out to be more than what I owed so I picked up the new van an hour and a half later. Was the fastest and smoothest transaction I have ever done and I have purchased or leased four cars. More
I came in looking to see a new 200. Was greeted by a young salesman named Zach. Seemed to be new and did not know the product so he was helped by mark. I have a pretty new (within 5 model year) trade in young salesman named Zach. Seemed to be new and did not know the product so he was helped by mark. I have a pretty new (within 5 model year) trade in with less than 60,000 miles and they offered me $2,100 in trade! Tried to convince me it had a head gasket blown and had multiple fluid leaks. What a bunch of crap, the vehicle runs great and has NO problems at all. So then the manager tod came over and told me he would take it to the shop to check it out, 20 minutes later he comes back saying the car is missing fluid that WAS in the radiator. The car was checked by my mechanic 2 days earlier and now they are telling me my 57k mile vehicle has vanishing fluid. What a crock, ill bet they drained my coolant to try to steal my trade! Tod is a liar, not to mention an idiot. Very rude and obviously has no experience in customer service. Anybody with a brain knows the customer is right no matter what. Zach was nice but did not know what he was talking about, and mark was a little too in my face. Tried to get me to leave a deposit on a new car when I had not even chose a car I wanted. This stealership will do anything to steal your trade and then push you and push you until you either leave or buy a car. They try to confuse you into saying yes. I went to Doan instead of this dump. Much nicer facility and sales people. Do not buy here if you want a quality experience. If you have to go here watch out when tod comes over, he will lie about your trade and degrade its value. Go elsewhere, don't buy here. More
I stopped in to see a new car; I knew exactly what I wanted and my decision would be based only on how the employees at the dealership treated me. Zak was knowledgeable, friendly and helpful, without b wanted and my decision would be based only on how the employees at the dealership treated me. Zak was knowledgeable, friendly and helpful, without being pushy. During my 2 visits, I must have met every employee in the showroom, as they all made it a point to stop and introduce themselves. I would definately recommend this dealer, and Zak in particular to anyone considering a Chrysler product. More
Went in and had oil changed and asked why rust was comming out from center caps on the wheels.They told me what it was and showed me what it was and told me what they where going to do to fix it and t comming out from center caps on the wheels.They told me what it was and showed me what it was and told me what they where going to do to fix it and that was fine.But i paid alot to have it udercoted. I baught the car with 3 miles on it.Its a 2012 challenger i got it in march. I dont think i should of had to pay them for what they did.Just the oil change.Its a 5 star dealership you think it would have to be like other 5 star dealerships.the place smells and looks like xxxx. More
I wanted to work through email and purchase my new truck with the anonymity that the internet offers. I ultimiatly worked with over a dozen dealers looking for the best possible situation in which to purch with the anonymity that the internet offers. I ultimiatly worked with over a dozen dealers looking for the best possible situation in which to purchase my new Dodge Ram. After a two month search and multiple referrals from the Official Dodge Ram Site I found Canandaigua Dodge to be the most responsive to my request. Laura and I had over 40 emails within a two day period that ultimately ended with my purchase. I have never enjoyed going to a dealership to purchase a vehicle but having the abilty to sit at my computer over many weeks with no pressure to buy was definately a better experience. Chanandaigua Dodge was clearly the best in my opinion at using that technology to support me as a customer. More
Wonderful people to work with! Helpful, knowledgeable, and fast. I have never loved to car buying experience until I came here. It's hard to trust some car dealerships but not this one, they are exactly and fast. I have never loved to car buying experience until I came here. It's hard to trust some car dealerships but not this one, they are exactly as they present themselves to be. More
This was my first time to purchase a car from a dealership. They made me feel like I was their number one customer. Laura who works with financial end, she got me approved when no other dealership dealership. They made me feel like I was their number one customer. Laura who works with financial end, she got me approved when no other dealership would. They found me a safe car with low mileage with my low budget. As soon as I came in no one was pushy about buying a car. I would highly recommend this dealership because they do treat you like family and will do what ever they can for you. Dave made sure my car was ready for me to drive off in, Laura assured me that everything was going to work out. To the Kesel family, thank you for making me feel like a million dollars. I have never owned such a nice car. I highly recommend them for the customer service, my general experience, and the pricing. You would be a fool if you didn't go there... More