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Canandaigua Chrysler Dodge Jeep

Canandaigua, NY

4.7
173 Reviews

2591 Rochester Rd

Canandaigua, NY

14424

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173 Reviews of Canandaigua Chrysler Dodge Jeep

June 12, 2014

Very friendly and easy purchase experience Working with Devan at Canandaigua was a pleasure. He was extremely friendly and upfront on all of the dealing. He permitted our family to test drive More

by longd75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Farnes
June 11, 2014

My Purchase of a New Jeep I was very pleased with my most recent experience at Canandaigua Chrysler Dodge Jeep. Devon was very helpful in choosing my Jeep Wrangler, and equippi More

by peteyboi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Farnes
August 10, 2013

When I arrived at the dealership I was greeted by zak. I came in to look at a Grand Caravan and i was pushed towards the ram trucks as this seemed to be his strong point. He kept on trying to push a truck a More

by kapman90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
zak,mark
March 30, 2013

The car buying experience was amazing. We first used their website to look into the minivans that they had in stock. My wife emailed them to me and I was able to view them on my smart phone. I went ri More

by dkeller2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Apr 03, 2013 -

Canandaigua Chrysler Dodge Jeep responded

Thanks so much for your business and the kind words. It is so rewarding to have another generation of the Kellers as "Friends of the Family". Let me know if I can do anything for you! Scott K.

March 20, 2013

I came in looking to see a new 200. Was greeted by a young salesman named Zach. Seemed to be new and did not know the product so he was helped by mark. I have a pretty new (within 5 model year) trade in More

by Drivebywire76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zachary, mark, tod
Mar 25, 2013 -

Canandaigua Chrysler Dodge Jeep responded

Dear Drivebywire 76, I was disappointed to read your review of the experience you had with our dealership.It is certainly not typical of what I hear from our customers. I have taken the information in your review and tried to match it with the records in our system but, have not been able to identify your set of circumstances. I always try get to the root of these situations to see what we could do better to serve our customers. While you have already bought elsewhere you will certainly need service going forward. If you would consider contacting me with more information I would appreciate your help. With your permission, I will reserve a 4-pack of oil changes for you to use in the future. You may contact me directly at 585-919-6171

January 10, 2013

I stopped in to see a new car; I knew exactly what I wanted and my decision would be based only on how the employees at the dealership treated me. Zak was knowledgeable, friendly and helpful, without b More

by SethGekko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Hand
Apr 03, 2013 -

Canandaigua Chrysler Dodge Jeep responded

Many Thanks! Scott K.

June 26, 2012

Went in and had oil changed and asked why rust was comming out from center caps on the wheels.They told me what it was and showed me what it was and told me what they where going to do to fix it and t More

by death666bloody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
all of them
May 31, 2012

I wanted to work through email and purchase my new truck with the anonymity that the internet offers. I ultimiatly worked with over a dozen dealers looking for the best possible situation in which to purch More

by krgroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Roberts & Eren Ilker
May 01, 2012

Wonderful people to work with! Helpful, knowledgeable, and fast. I have never loved to car buying experience until I came here. It's hard to trust some car dealerships but not this one, they are exactly More

by dawnzona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
April 30, 2012

This was my first time to purchase a car from a dealership. They made me feel like I was their number one customer. Laura who works with financial end, she got me approved when no other dealership More

by jennbenn28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave , Laura, and Jeff
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