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Camelback Ford
Phoenix, AZ
1,651 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,651 reviews
Verified Customer
May 11, 2026
Excellent Service all around from both Brent and Brittany. Very informative and organized. Seamless process! Brittany. Very informative and organized. Seamless process! More
by GRETCHEN1
May 10, 2026
Pleasant staff. Smooth buying process. Sales representative was pleasant to work with. Service manager pleasant to work with. Smooth buying process. Sales representative was pleasant to work with. Service manager pleasant to work with. More
by bkazcrna
May 06, 2026
Beyond unhappy! !! I would give 0 stars!! I was initially contacted by this dealership after an inquiry , and after discussing financial details , I chose to move f !! I would give 0 stars!! I was initially contacted by this dealership after an inquiry , and after discussing financial details , I chose to move forward with a different offer . Later , they reached back out and promised to match that proposal , which convinced me to reconsider . I declined my original deal , committed to driving 3 hours , and even agreed to complete all paperwork in advance to make the process smooth . Then , I received a text saying the car had been sold . This was an absolute waste of my time and effort . The level of unprofessionalism especially from an individual calling himself a “ manager “ , and disregard shown here is staggering . They actively engaged me , convinced me to change my plans and never communicated that the vehicle might not be available . To be treated this way after making such a commitment is beyond frustrating. I would strongly discourage anyone who values their time and energy from dealing with this dealership . More
by monaswity
Employees Worked With
John Ybarra
May 06, 2026
Very poor service from Warren who is passing the buck to Corey and Austin. All we need is a new key fob before we leave Arizona. It didn't seem to us to be that difficult but have no help getting that new f Corey and Austin. All we need is a new key fob before we leave Arizona. It didn't seem to us to be that difficult but have no help getting that new fob done. Warren hasn't answered my call and only texted me that we are waiting on first Corey now Austin. More
by kevin horne
Employees Worked With
There were a few involved
May 05, 2026
Quick smooth process. Options were clearly laid out and dealer personnel was very friendly Different options were presented prior to purchase Options were clearly laid out and dealer personnel was very friendly Different options were presented prior to purchase More
by jeffrey.schiltz
Employees Worked With
Jeffrey Rucker
May 04, 2026
Eva was great to work with. She knows her products and and answers question in an easy to understand manner. She knows her products and and answers question in an easy to understand manner. More
by ROGFLYNN49
Employees Worked With
May 01, 2026
A great start ruined by a high-pressure back room. ​The first half of my car-buying experience was wonderful. The sales team made things easy and straightforward. ​Regrettably, the second half was a ​The first half of my car-buying experience was wonderful. The sales team made things easy and straightforward. ​Regrettably, the second half was a different story. Once I was placed in the back room to finish the paperwork, the experience became deplorable. I was pressured to buy an extended warranty and had to repeat myself multiple times before they finally accepted my answer. It is shameful to treat customers this way at the finish line. Good sales staff, but the finance office practices leave a lot to be desired. More
by Bob
Employees Worked With
