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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,493 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,493 reviews

October 24, 2025

They were awesome They were very helpful and made the deal happen They were very helpful and made the deal happen I would go back for sure More

by MEYERLIIN
Recommend Dealer
Yes
Employees Worked With
Anthony
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October 24, 2025

Great service and what seemed like a seamless and courteous paperwork procedure. Steve Shaff did an amazing job from when I ordered the Bronco to finalizing paperwork. More

by Foxxcustoms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dept 5 stars
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October 22, 2025

Your employees are some of the best that I have ever met. One of your employees took it upon herself to watch my 5 year old great granddaughter. I will highly recommend Camelback Ford to others looking for a More

by jon852130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2025 -

Camelback Ford responded

We are thrilled to hear about your wonderful experience with our team. It means so much to know that our staff made such a positive impression on you and your family.

October 21, 2025

Sold me a car with a drivers side smashed ball joint and wouldnt reimburse me for the repair 2 days later, know I g the car was unsafe to drive. Very unethical! More

by DEBIRAY1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cory
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Oct 21, 2025 -

Camelback Ford responded

The safety and satisfaction of our customers are our top priorities, and we regret that your situation with the vehicle did not meet those expectations. We would like to address this matter directly please contact our Customer Relations Manager, Jill Omann, at 602-240-5608 or via email at Jomann@camelbackford.com.

Oct 22, 2025 -

DEBIRAY1960 responded

I called to ask for the manager Tommy several times and he was t I. So I was transferred to ‘Dom’ and let him know the car was at the mechanic because it was unsafe to drive. He said he understood and asked for the name and phone number to our mechanics shop. Dom never called them. When we called after the repair was made, we again got transferred to Dom because Tommy wasnt available and Dom asked us to text him a copy of the repair receipt and he’d call us back in 30 minutes. He never called us back. We called the following day, again asking for manager Tommy, and this tine he was available . Tommy told us he could t help us or reimburse us and that we should have had the car towed to them for repair. We let him know that having it towed to them was not an option Dom provided to us. Tommy just repeated himself several times that there wasn’t anything he could do to reimburse us. We are out $2100 for this repair. Lincoln Ford should never have sold this unsafe car to us. This was extremely unethical.

October 19, 2025

My concern is Tim Byron booked my appt . And did not tell me he was off More

by ANA.STEFANI2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Camelback Ford responded

We sincerely value your feedback and understand your concern about the scheduling communication. We recognize how important it is for our customers to be informed when there are changes to their appointments, especially when the person who booked the appointment is unavailable.

October 19, 2025

Brock is really cool guy he help me a lot to buy a new car More

by ADIL1919STER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
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Oct 21, 2025 -

Camelback Ford responded

We are glad to hear about your positive experience with our team member who assisted you in purchasing your new vehicle. It sounds like you received excellent support throughout the car buying process, and we are thrilled that you found our staff member to be helpful and personable.

October 18, 2025

Very happy with the new car sale start to finish. Anthony was the best and had all the answers to our questions. The price was the best around. Willy in finance was also very helpful and experienced. More

by NALATTANZI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Willy
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Oct 20, 2025 -

Camelback Ford responded

Thank you for taking the time to share your wonderful experience with your new car purchase. We are thrilled to hear that you were completely satisfied from start to finish. It means so much to know that our team provided you with exceptional service and had all the answers you needed. We are proud that you found our pricing to be the most competitive available.

October 18, 2025

Excellent Fun Friend Kind Patient Love Peace Extravert Peace Jokes Mitch Murray Close Petroleum chocolate More

by henryfreemann
Recommend Dealer
Yes
Employees Worked With
Mitch
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Oct 21, 2025 -

Camelback Ford responded

We are absolutely thrilled to hear about your wonderful experience with us! Your kind words about the excellent and fun atmosphere mean so much to our team. We love knowing that you felt our staff was patient and friendly throughout your visit.

October 17, 2025

“At Camelback Ford, we go above and beyond to serve our customers” … Well, that turned out to be a lie. 

 Brought my 2024 Bronco (2,000 miles) in for its six month oil change and to check a windshield More

by rjwalsh215
Recommend Dealer
No
Employees Worked With
Kevin G
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Oct 21, 2025 -

Camelback Ford responded

We understand how frustrating it must have been to pick up your vehicle and still encounter the same issue, especially after taking the time to bring it in for diagnosis. You deserved transparency and follow-up, and we regret that neither were properly provided. We’ve shared your comments with our Service Management team so we can review what happened and ensure your concerns are properly addressed. Our goal is to earn back your confidence and provide the level of service that reflects our commitment to our customers. We would appreciate the chance to speak with you directly to resolve this matter. Please reach out to Stephanie Jackson-Finley, our Customer Relations Manager, at 855-971-8319 at your earliest convenience.

October 16, 2025

Probably the best experience I've ever had purchasing a vehicle, Rick was the most pleasant polite and genuine car person I have ever met. More

by stephaniencda
Recommend Dealer
Yes
Employees Worked With
Rick
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Oct 20, 2025 -

Camelback Ford responded

Your positive experience means everything to us. We are thrilled to hear that your vehicle purchase exceeded your expectations and that you found it to be such an outstanding experience. It sounds like you received the genuine and courteous service that we strive to provide every customer.

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