
CMA's Valley Volkswagen
Staunton, VA

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315 Reviews of CMA's Valley Volkswagen
Friendly, knowledgable, and ready to try and meet our needs. We drove 90 miles to this dealership based on the friendliness of the salesman with whom we spoke by phone. Made and appointment, and when we arrived, We drove 90 miles to this dealership based on the friendliness of the salesman with whom we spoke by phone. Made and appointment, and when we arrived, they were at our car, opening doors for us and welcoming us. Ray invited us to sit down with him at his desk and probed into what we were seeking in a car, terms, etc. We decided on leasing a V W Passat, which we love! Ray followed up with us, to make sure all was right. We would definitely recommend him as a competent and caring person to work with. Ron and Martha Bensinger, Roanoke, VA. More
New GTI One of my more pleasant car buying experiences. GTI is great.......so far. Eddie and Amanda were very nice to deal with. Thanks a lot. One of my more pleasant car buying experiences. GTI is great.......so far. Eddie and Amanda were very nice to deal with. Thanks a lot. More
Love my Atlas Pleasant and simple buying experience. Carter was able to check inventory and I got my new Atlas as the shipping wrap was taken off. Both Carter and Pleasant and simple buying experience. Carter was able to check inventory and I got my new Atlas as the shipping wrap was taken off. Both Carter and Ray were great about showing my the initial features I needed to know how to use and setting things up. More
The absolute best! What a great experience! I'm so happy with my vehicle. The whole process from beginning to end was such a pleasure. Mark, our sales consultant, was so What a great experience! I'm so happy with my vehicle. The whole process from beginning to end was such a pleasure. Mark, our sales consultant, was so professional, and help us make an informed decision, which is exactly what a great sales consultant should do. The manager worked hard to make sure that our payment worked for us. More
Amazing! They were so helpful on helping me and my husband get a new car and to make sure we get the right one for our needs definitely would recommend them to They were so helpful on helping me and my husband get a new car and to make sure we get the right one for our needs definitely would recommend them to anyone and everyone! More
Got what I wanted! I went there with the numbers and options in hand. Got exactly what I wanted. Was expecting a little more on my trade in, but not a lot I can do about I went there with the numbers and options in hand. Got exactly what I wanted. Was expecting a little more on my trade in, but not a lot I can do about that now. Overall great experience, wish car dealerships would offer better military discounts. Valley VW always throws a little extra in normally, this time was different. Ray Hatcher was a good Salesman, came in on his day off to help. Amanda gave us our numbers quickly and we were in and out quickly. Marty was helpful with giving us information on what accessories are currently available. Full training on our vehicle was given by Ray, easily understood. VW credit was easy to deal with, as usual. Interest rate was fair. Service department members are great, fun to talk to. Our test drive was about us and learning the 2018 Tiguan. Walked out with 2 free hats from VW. The vehicle itself is perfect. Exactly what we needed. Ray waited to move until we got exactly what we wanted. Overall happy experience. More
Best dealership I would buy from this dealership again! Hands down the best customer service. They aren't pushy and wouldn't sell you something that they wouldn't bu I would buy from this dealership again! Hands down the best customer service. They aren't pushy and wouldn't sell you something that they wouldn't buy themselves. I want to thank ray hatcher and Amanda smith for such a great car buying experience. The quality of their volkswagens are unmatched compared to 3 Volkswagen dealers I've visited before coming to this dealership. I drove 3 hours from Hampton Virginia to look at a Volkswagen that I ended up buying. I will definitely come back to this dealership to purchase another car. More
Car buying made easy Ray and Bruce did a fantastic job getting me into the car I wanted. Quick but thorough. I would highly recommend them for your next car buying experie Ray and Bruce did a fantastic job getting me into the car I wanted. Quick but thorough. I would highly recommend them for your next car buying experience More
Everything was top notch My whole experience was wonderful. Mark Rogers was very knowledgeable about the Jetta. He did not push, but was very enthusiastic. My husband think My whole experience was wonderful. Mark Rogers was very knowledgeable about the Jetta. He did not push, but was very enthusiastic. My husband thinks their service department is excellent and he has used it for more than a decade. They strive for perfection! More
Great experience leasing Jetta I recommend working with the folks at Valley VW. I just leased my second VW Jetta (after my first lease ended). A large part of my decision to go wit I recommend working with the folks at Valley VW. I just leased my second VW Jetta (after my first lease ended). A large part of my decision to go with another VW lease was that I loved working with the Valley VW team during my first lease. They were so accessible and willing to accommodate my schedule. As in my previous experience, the leasing experience was very pleasant and professional. Ray and Todd helped me find the right vehicle at the right price, and Ray took the time to set me up with my new vehicle and answer all my questions I had. As before, the leasing experience was efficient but I never felt rushed or pressured. I highly recommend. More