CMA's Valley Volkswagen
Staunton, VA
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315 Reviews of CMA's Valley Volkswagen
Great customer service Waiting area would be my only concern It was a Jean Pres space and the TV doesn’t carry important news stations like CNN and WSNBC. Waiting area would be my only concern It was a Jean Pres space and the TV doesn’t carry important news stations like CNN and WSNBC. More
No Nonsense Leasing Experience with Small Town Appeal Just leased a new 2019 Jetta from the good folks at Valley Volkswagen. From start to finish the people I worked with were understanding, helpful, and Just leased a new 2019 Jetta from the good folks at Valley Volkswagen. From start to finish the people I worked with were understanding, helpful, and interested in coming to an agreement that was mutually beneficial for all parties concerned. I felt pressured in no way and was impressed by everyone's knowledge of their cars and ability to answer my questions. Ray Hatcher was fantastic and helpful. Even the paper signing process didn't take long and there were absolutely no surprises. When we came to an agreement on price the numbers didn't jump up by a single penny. They are honest, hard working, and made sure that I felt valued and comfortable with the deal I got. You can't go wrong working with Ray and the folks at Valley Volkswagen. Besides, the car sells itself! I'm 100% happy. More
Used car purchase Thanks to all at Valley Volkswagen for getting my mom in a used Passat. Everyone at the dealership was friendly and accommodating to our needs. She lo Thanks to all at Valley Volkswagen for getting my mom in a used Passat. Everyone at the dealership was friendly and accommodating to our needs. She loves her new car. We would highly recommend this dealership to anyone! More
30,000 service and received information on a New vehicle Darryl Bosserman always makes sure everything is well taken care of on my vehicle . Eddie Hilbert gave me experienced information on buying a new vehi Darryl Bosserman always makes sure everything is well taken care of on my vehicle . Eddie Hilbert gave me experienced information on buying a new vehicle More
Just a great dealership My experiences with Valley VW have been great! The buying experience when I purchased my '17 Jetta S was great, first time I had a car overnight befor My experiences with Valley VW have been great! The buying experience when I purchased my '17 Jetta S was great, first time I had a car overnight before purchasing. Servicing the car has also been great. I would definitely buy another car through this dealer network. More
Excellent Sales team Eddie Hilbert and his team at Valley VW were always extremely honest and helpful throughout my ordering and buying process. They didn't have the exact Eddie Hilbert and his team at Valley VW were always extremely honest and helpful throughout my ordering and buying process. They didn't have the exact trim and color I wanted so they looked far around to find one they could get me, which in the end had to be ordered. I appreciate the lengths Eddie had to go to, to get me exactly what I wanted. In the end, I'm a VERY happy customer. Thanks Eddie and Valley VW! More
Easy and comfortable. Good product that sells itself and friendly staff that worked as a team yet did not 'team up' on me. Friendly atmosphere and helpful staff. Good product that sells itself and friendly staff that worked as a team yet did not 'team up' on me. Friendly atmosphere and helpful staff. More
Review for prepaid service on one year old Passat. I had an appointment, and service was prompt, fast, and an easy experience. My sales associate showed me new vehicles on the lot and updated me on ch I had an appointment, and service was prompt, fast, and an easy experience. My sales associate showed me new vehicles on the lot and updated me on changes since I purchased a year ago. More
Customer service at its finest Honesty, friendly, and reasonable are words you normally would not hear when speaking of a dealership or service department. However, thats what yo Honesty, friendly, and reasonable are words you normally would not hear when speaking of a dealership or service department. However, thats what you will get when working with Daryl, the Service Manager at Valley VW. Daryl stayed after hours to meet me on site, with a smile. Called the next day with a reasonable quote for my wife's Suburban issues. And had it fixed when promised and fixed right the first time. I've trusted Daryl with my Audi, Jeep, and Suburban, so they are not only a VW service department, but very experienced with other makes and models as well. A big thanks to Daryl and Brandon Avey for all their hard work and awesome customer service. More
Well done The staff is great.....never pushy and the LISTEN! I had a fairly simple repair. The were completely booked but worked me in and got me back on the The staff is great.....never pushy and the LISTEN! I had a fairly simple repair. The were completely booked but worked me in and got me back on the road quickly. More