
CMA's Colonial Hyundai
Chester, VA

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1,095 Reviews of CMA's Colonial Hyundai
Del my salesperson was awesome! Walking through the door Del made the dreaded effort of buying a car a thing of the past. Del was so knowledgable and helpful. I forgot about my dislike for buying a car but Del made the dreaded effort of buying a car a thing of the past. Del was so knowledgable and helpful. I forgot about my dislike for buying a car but I felt like I was talking to a dear friend. My purchasing experience was easy and pleasant. His colleagues Kevin and the others were equally as nice. I love this place everyone was the best. If I had to offer one suggestion the finance group could use a lot more customer friendliness. The gentleman gave me the impression since I didn't finance with them he had no use for me. However, the other folks there are so awesome I can overlook this one individual. Definitely a place to go to buy a car and feel good about it. Thanks Del for everything!!! More
My visit with this dealership was exceptional thanks to Mr. Vie. This young man was very straight forward in his approach which I could appreciate, What I loved about working with him was his pleasant deme Mr. Vie. This young man was very straight forward in his approach which I could appreciate, What I loved about working with him was his pleasant demeanor and he used the no pressure approach. He articulated quite well with his words as not to offend or pressure me about anything (he was not like a fire breathing dragon). The other thing I can appreciate about Mr. Vie is that he treated me as a valued customer and worked quickly and efficiently to get the job done in other words he did not waste my time. I would definitely recommend him and the dealership to my friends.Thanks Mr. Vie for a job well done! By the way I am a first time Hyundai owner! Claudine Lee More
We previously purchased a vehicle from this dealership and truly loved our experience. We went back due to a VIN issue (which we found out was NOT the dealerships fault) and initially it was a tough go at and truly loved our experience. We went back due to a VIN issue (which we found out was NOT the dealerships fault) and initially it was a tough go at trying to get it fixed. In the end, they were able to not only fix our issue but help us acquire a more suitable vehicle for our family. Even with us having to do a little extra work, I would still recommend others to purchase their next vehicle from Gateway Hyundai, because in the end, they did everything possible to right the situation. More
The sales team was very friendly and listened to every concern I had about what I wanted with the purchase of my new vehicle. Joseph mccauley was the sales associate that assisted me and was very friendly concern I had about what I wanted with the purchase of my new vehicle. Joseph mccauley was the sales associate that assisted me and was very friendly and knowledgeable about all the vehicles. I felt satisfied when leaving and would recommend this dealership to anyone interested in Hyundai. More
Compared to other dealerships we felt like we were taken care of and given great treatment by the staff. The staff was also very passionate and honest about the product that they were selling. care of and given great treatment by the staff. The staff was also very passionate and honest about the product that they were selling. More
In all my years of buying a car and a variety of dealerships (and this being my first trip to Gateway Hyundai), this was the best experience I've ever encountered. Carl Jones was a pleasure to work dealerships (and this being my first trip to Gateway Hyundai), this was the best experience I've ever encountered. Carl Jones was a pleasure to work with in buying my Elantra. Negotiations were not lengthy and unrealistic (as often you get stuck in room for extensive periods of time while a salesman will disappear to talk with a manager over pricing details). I liked how Carl took me seriously as a buyer and treated me as a knowledgable shopper; not talking down to me as an 'uninformed female buyer' (previous experiences). The manager introduced himself to me and all in all, the whole staff was friendly and sincere in their attitudes. They believe in the product they are selling and it shows. Awesome experience at Gateway! More
Good car dealer experience: Great team of people! Everyone encountered was professional and courteous, with a sprinking of fun ... especially for an end of the business day transaction. Everyone encountered was professional and courteous, with a sprinking of fun ... especially for an end of the business day transaction. More
Joseph made my buying my first new car a wonderful experience .i will tell all my friends and family to ask for him.i was so nervous when i walked in and he made me and my fiance feel so much better a experience .i will tell all my friends and family to ask for him.i was so nervous when i walked in and he made me and my fiance feel so much better and he picked out the car that fitted us perfectly on the first try.he is a awesome salesman.thanks joseph. More
Mr. Vie displayed a professional and friendly attitude throughout the purchase process. He negotiated the sales price in good faith without being overly aggressive and offered me financing through Hyunda throughout the purchase process. He negotiated the sales price in good faith without being overly aggressive and offered me financing through Hyundai at a rate that was better than what I was preapproved for through my bank. He utilized the down time while the paper work was being processed with a guided tour of the dealership including the service department and explained the service process should I need any future maintenance or repair work. A strong selling point is that the car it is a Hyundai certified pre-owned vehicle ensuring that it is in excellent condition. Hyundai's strong warranty is also a great benefit. More
We were shopping around for a first car for our 16-year-old son. We needed something inexpensive and reliable and had specific budget and mileage requirements. Kevin worked with us to find some o 16-year-old son. We needed something inexpensive and reliable and had specific budget and mileage requirements. Kevin worked with us to find some options on the lot and was very knowledgeable about all of the vehicles we looked at. We ended up test driving a 2010 Elantra and Kevin worked with us to get to a price that worked for everyone. It was a much quicker and easier process than we had anticipated. Also, Kevin delivered on what he said he would in terms of ensuring the vehicle was clean and making sure a couple of minor repairs were made before we picked it up. And again, this was done much quicker than we anticipated. We also enjoyed working with Jennifer in the business office who was very friendly. She suggested some options we could consider taking advantage of which we declined, but there was no additional pressure or big sales pitch which we really appreciated. Overall a good experience and we would recommend this dealership to others. As far as car buying goes, we thought this was simple, fast and the people we dealt with seemed honest and straightforward. More