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CMA's Chrysler Dodge Jeep Ram of Martinsburg

Martinsburg, WV

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185 Reviews

48 Kelly Island Rd

Martinsburg, WV

25401

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185 Reviews of CMA's Chrysler Dodge Jeep Ram of Martinsburg

May 25, 2011

Andrew Miller and team made my experience quite positive. Andrew was very attentive to my needs and responsive. Overall this is the best dealership I've ever worked with and would highly recommend them. The More

by pspilk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Miller
May 26, 2011 -

CMA's Chrysler Dodge Jeep Ram of Martinsburg responded

Thank you for your review! We appreciate your kind words and are glad that Andrew and our staff were able to make your visit satisfactory. Please let us know if we can help you with anything else in the future!

May 19, 2011

I was looking for a used 4x4/AWD vehicle and was having difficulty finding what I needed at my local dealerships in my price range. After searching the internet and driving all over eastern WV, and VA, I c More

by townsendej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Miller, Andrew Miller
May 10, 2011

I wouldn't recommend doing business with this dealership. They enjoy playing mind games with you too much. They tell you one thing, and do another. You tell them what you're looking for in a vehicle, and the More

by germanbarbee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Mike Stout
May 17, 2011 -

CMA's Chrysler Dodge Jeep Ram of Martinsburg responded

At Miller's Chrysler Jeep Dodge, customer satisfaction is our top priority. When we learned of this customer's unsatisfactory experience, we were concerned and reached out and offered to help, but they were not cooperative. \We read all of our DealerRater reviews and consider them as opportunities to improve and grow to be the best we can be. We would like to thank this reviewer and all other future reviewers for taking the time to write about us. We appreciate your feedback. Sincerely, Miller's Chrysler Jeep Dodge

May 09, 2011

We expected this to be a long drawn out process, but actually it wasn't bad at all. Got a great car and a great deal. Would definitely recommend all of our family and friends to go to see Andrew! Everyo More

by jonsweetie2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Miller, Andrew Miller
May 11, 2011 -

CMA's Chrysler Dodge Jeep Ram of Martinsburg responded

Thank you for writing a review of us! We are glad that you had a satisfactory experience and that Andrew was able to help you while you were here. We hope you enjoy your car and please don't hesitate to contact us for any future needs!

May 04, 2011

I expected to make several trips to this dealer in order to close a deal for a new car, but after receiving an offer for my trade in, I found that I couldn't turn down the offer. JIM went to work and I d More

by webrene1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Magnotti, Jim Magnotti
April 30, 2011

During the last 17 years my family has purchased 9 vehicles from this dealership and we has gone to this dealership for service. We have always been treated courteously and fairly. Personnel of this More

by dhdeitrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zakk Burton, Jim Magnotti, Scott Dailey, Zachary Burton, Jim Magnotti
April 29, 2011

We had bought our first Jeep there in 09 (Liberty,sport) Stopped by last week thinking to trade it in on a patriot. They refused to give me blue book trade in value,their Patriot was marked to high from wha More

by Sanctify
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
May 10, 2011 -

CMA's Chrysler Dodge Jeep Ram of Martinsburg responded

Here at Miller’s Chrysler Jeep Dodge, customer satisfaction is our top priority. When we learned of this customer’s experience we were saddened and concerned. Unfortunately, despite our efforts to reach out to this particular customer to make amends, they were not cooperative. We read all our DealerRater reviews and view them as opportunities to grow and improve. Thank you to this reviewer and to future reviewers for taking the time to write a review and we appreciate your feedback. Sincerely, Miller’s Chrysler Jeep Dodge

April 18, 2011

I am the lucky owner of a new Jeep. My overall experience was a positive one. "KB" was very helpful and I appreciated her salesmanship by not being too assertive. The true test will be when I have to come More

by hanlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Bell, Karen Bell
Apr 18, 2011 -

CMA's Chrysler Dodge Jeep Ram of Martinsburg responded

Thank you for your review, we are glad you had a positive experience with us! We'd be more than happy to help you with any service needs in the future- we hope you enjoy your Jeep!

April 15, 2011

Great Experience! A pleasure to purhcase a vehicle from Miller. All questions were answered. Made me feel very comfortable with purchasing a vehicle I will safe with putting my family in. Will tell every More

by disneymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pippy Mills and Darren Peck, Peppie Mills
April 06, 2011

The overall experience from the start was positive. Zakk met us in the cold pouring rain to look at vehicles. He pulled around used vehicles that had just been brought in for us to look at as well. He dre More

by Butturff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zakk Burton, Zachary Burton
Apr 06, 2011 -

CMA's Chrysler Dodge Jeep Ram of Martinsburg responded

Thank you for your review! We are glad that Zakk was able to help you find the right vehicle and we appreciate your business. Enjoy your Town and Country!

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