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CMA's Chrysler Dodge Jeep RAM of Lynchburg

Lynchburg, VA

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508 Reviews

2639 Lakeside Dr

Lynchburg, VA

24501

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508 Reviews of CMA's Chrysler Dodge Jeep RAM of Lynchburg

December 18, 2018

This dealership was excellent I feel this dealership was excellent because, the sales representative met me at the door, he was very knowledgeable about the vehicle and worked dili More

by wanda2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Grimes, Ottis Brown III
December 17, 2018

Quick and no nonsense counsel. Took my car in for an inspection, oil change and tire rotation. After discussing it, we decided the oil change and tire rotation was not needed. Th More

by jwatts4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Johnson
December 17, 2018

Satisfied I have always had good luck getting service work done on time. The last time I hardly had time to finish the USA Today before my car was done. I also More

by garyemar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Weeks
December 17, 2018

Great Experience Work was completed on time and within the estimate. The courtesy shuttle between the dealership and my work was a great idea. The multipoint inspecti More

by Mike E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Weeks
December 13, 2018

Recall work and check alarm Phillip was my service rep and he set up the work in a timely fashion and kept me informed of the progress as the work went along. I had 3 recalls on More

by lrgseabee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Fallen
December 13, 2018

Oil change Zach was great and fit us in last minute! He is a great xxxxx to this department and why me and my family keep coming back! More

by gtoler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
December 12, 2018

16 T&C, Transmission Philip and the technician were BOTH great. Listened to my concern and didn’t talk to me as I knew nothing. After the initial repair was made and I had More

by guthrie1206
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Weeks, Phillip Fallen
Dec 12, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

guthrie1206, we're glad to hear that your service visit went so well and that Phillip was a great help to you. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Billy Craft CDJR for your vehicle needs. Best, Ken Kraft, General Manager, kkraft@craftauto.net

December 12, 2018

Superior Car Purchasing Experience Ever since I worked in the car sales business, I have dreaded the day the day that I would have to go out and purchase a vehicle. It finally came tim More

by aaronwalker125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Johnson, Ryan Grimes, Kirk Wilkes, Rodney Weeks, Phillip Fallen
Dec 12, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

aaronwalker125, it was a pleasure to read about your buying experience. Congratulations on your new vehicle! At Billy Craft CDJR, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Bo and Ryan were able to show you dedicated and personalized service. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Ken Kraft, General Manager, kkraft@craftauto.net

December 11, 2018

Recall quickly taken care of. Completely satisfied with service. It was on time, fast, and efficient. Service people were very friendly. I would highly recommend them and the Ram p More

by cpdavis46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Boyd
Dec 12, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

Thank you for your feedback! We are driven to offer great customer care and we strive to provide the best customer service experience. If there is anything more that we can do, please come back and see us again.

December 10, 2018

Great service experience I am crazy about my 300S. They are neat and take extra care of my car.. I had tires installed and they were very careful with my rims. More

by bowlerrlc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not able to remember the service technician name. Please go back to the service and get his name. He was awesome., Phillip Fallen
Dec 12, 2018 -

CMA's Chrysler Dodge Jeep RAM of Lynchburg responded

bowlerrlc thank you for taking the time to write this review about your experience with Billy Craft CDJR. We strive to make every customer experience exceptional, and are very grateful for all of our clients who get the word out about the quality of service they have received. We look forward to assisting you with all your future needs. Thank you again. Ken Kraft, General Manager, kkraft@craftauto.net

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