CJ Wilson Mazda of Ventura

Best experience of buying a car in a very long time To all Prespective Mazda buyers: From the moment my husband and I drove into the parking lot (by the way we drove down from Santa Barbara because w To all Prespective Mazda buyers: From the moment my husband and I drove into the parking lot (by the way we drove down from Santa Barbara because we heard good reports on this Mazda dealership) and entered the showroom, we were greeted and treated professionally. My father sold cars for 50 years both full-time and part-time, and I sold new cars myself for a year, nearly 8 years ago. So, having been around dealerships all my life, I was still nervous, as I wanted to make sure I was buying the right car for the right price. We did our homework and had been looking for the past 3 months for a smaller SUV with great features: safety, moon roof, sound system, back-up camera, leather seats, good looking wheels, etc. I was pleasantly surprised to realize the lady holding the door for us as we entered asked "if she could help us", and of course delighted to work with another female salesperson. Heather Massey was knowledgable, listened as both my husband and I were asking numerous questions (at the same time, I may add) and I loved she owned the Mazda we were considering. Maybe the most amazing part is Heather met our price. We would be leasing and needed a low monthly payment to make it work. We were willing to walk away if we could not come close, but she met our price and I drove home in a beautiful Soul Red CX-5 Grand Touring Mazda. During the process we also met the General Manager Bassam, who was equally accomodating as well as Kris in Finance. Make sure you go to CJ Wilson Mazda of Ventura before you purchase! Sincerely, Renée (A happy CJ Mazda customer) More

CJ Wilson Mazda in Ventura, Excellent service! I had an excellent experience due to the fact that all the employees including, but not limited to, Sales Consultants, Service consultants, Financing I had an excellent experience due to the fact that all the employees including, but not limited to, Sales Consultants, Service consultants, Financing and Cashiers, were professional. The Sales consultant listened to the specs I need in a car, suggested some and I even test drove one the same day. The deal went smooth and after the sale and financing, he introduced me to the whole department. That made me feel at home. Couple of days later, to my surprise, I received a box in the mail. It was their way of saying thank you for the purchase. Thank you C.J. Wilson Mazda dealer of Ventura, you made my purchase an interesting experience. More

Always professional As usual, super friendly and professional staff. Great service,always on time. Highly recommend! I will only have my CX5 serviced here. Thank you! As usual, super friendly and professional staff. Great service,always on time. Highly recommend! I will only have my CX5 serviced here. Thank you! We will be back. More

Called my wife a liar My wife went in for a free oil change an offer that was sent to us in the mail. We misplaced the coupon so my wife called dealership before driving do My wife went in for a free oil change an offer that was sent to us in the mail. We misplaced the coupon so my wife called dealership before driving down and man on phone said no problem, just come on down. When she arrived the man didn't want to honor the offer and flat out told her that she never called that morning n spoke with him. We were seriously considering trading in our 2014 cx-5 for new cx-9. Unfortunately we will no longer take our buisness to this dealership. More

Excellent Service for Service I am so in love with my new 2016 Mazda CX5 GT AWD that when I noticed a defect in the leather on my driver seat about six months after purchase I was I am so in love with my new 2016 Mazda CX5 GT AWD that when I noticed a defect in the leather on my driver seat about six months after purchase I was ready to cry! On the next regular service visit my husband mentioned the seat defect in passing to Jennifer who was very quick to follow up with us and get the warranty inspection process started. When I arrived for the warranty service I wasn't fully aware of the amount of work involved and so did not prepare a ride home. Not to worry, though, as CJ Wilson Mazda provided a loaner car of comparable size and even trim level! I so appreciated the loaner as it meant I was able to keep my appointments with my clients and shuttle my daughter to and from daycare. Jennifer kept me updated at every turn and really went above and beyond to make my service experience the best! While I was disappointed at the defect, it was minor and by no means has changed my opinion of the car - because defects do happen. What really impressed me was the lengths to which the CJ Wilson Mazda team went to provide excellent service - for the car AND the customer! I will continue to recommend not only the Mazda brand but specifically CJ Wilson Mazda of Ventura at every available opportunity! More

Great customer service For the first time being there my experience was awesome this includes all staff , Keep up the good service and Jen most helpful... also for the acces For the first time being there my experience was awesome this includes all staff , Keep up the good service and Jen most helpful... also for the accessories person that helped me greet you with a smile. I will be back to continue my business with them. Thank you very much for the service with a smile... More

Love at 1st Sight I had read the good reviews of the new CX-9 but wanted to see it in person. When the time came that I needed to buy a car, I was intimidated to do it I had read the good reviews of the new CX-9 but wanted to see it in person. When the time came that I needed to buy a car, I was intimidated to do it alone as my husband was out of town. However, from the minute I stepped on the lot, salesperson Esteban Shannon-Bernardy was great. The whole process was a positive one. He was patient with all my questions and I never felt like he was rushing or pressuring me. I didn't even go look at any of the other cars on my list. The CX-9 has everything I needed and more and I was in love with it the minute I saw it and drove it. I have no regrets and would recommend this dealership to anybody who is apprehensive about the car-buying process. More

Great service! Wow! Everyone here is so nice, kept me notified about timing and I was in and out really quick. I highly reccomend this dealership for its wonderful Wow! Everyone here is so nice, kept me notified about timing and I was in and out really quick. I highly reccomend this dealership for its wonderful service! More

Great Car and No Hassle Transaction! Tom & John were Great! We were looking for a SUV and we stopped at CJ Wilson Mazda first. Only because it was the first dealer in line. We drove the Tom & John were Great! We were looking for a SUV and we stopped at CJ Wilson Mazda first. Only because it was the first dealer in line. We drove the CX-5 and was impressed with the features, but we wanted to compare with other SUV's. John and Tom encouraged us to check out the competition and we did! After viewing and driving many others we knew the CX-5 was going to be the vehicle. We contacted John by phone the next day and he got the ball rolling. The new lease was painless and we drove off in our new CX-5 within a couples hours. They washed and fueled it and Tom took time to explain all the fine details about the car. Cant forget Ryan! He had everything in order and made signing papers easy. Thanks Tom! Blane & Krista Schloo More

Pleasant Experience Jennifer is terrific! Attentive and on top of her game...Makes it almost a joy to get my Mazda serviced! I would strongly recommend Service Department Jennifer is terrific! Attentive and on top of her game...Makes it almost a joy to get my Mazda serviced! I would strongly recommend Service Department More