C&S Car Co.
Waterloo, IA
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364 Reviews of C&S Car Co.
Great service Dept Traveling Christmas Eve and car is due for oil change. They got us in and took care of us in a timely manner. Great job However while waiting in w Traveling Christmas Eve and car is due for oil change. They got us in and took care of us in a timely manner. Great job However while waiting in waiting area I got up to walk around at 9:25 in the new car sales area and I overheard im guessing the sales manager openly cussing out another employee freely using F this and if he ever pulled this s.. again he would fire his f...ing a.. totally inappropriate to do in a public area of the dealership. More
Passing the Buck Your location After only 14,000 miles on our new Huyndai Sante Fe Sport, we had bad cupping on our rear tires. We contacted C&S about this, they a Your location After only 14,000 miles on our new Huyndai Sante Fe Sport, we had bad cupping on our rear tires. We contacted C&S about this, they agreed that was not right, told me to drive the hour + drive so they could " document/ take a look at them," after which they told me I needed to have then aligned and rotated at MY EXPENSE!! Needless to say, I was very unhappy, as they led me to believe this would be taken care of...I called Hyundai Customer Care, and THEY told me it was the dealers responsibility to make this right. Everyone passing the buck. When I took it in for the first oil change at C & S, never did they say that the tires were wearing badly or recommend I rotate the tires, or have it aligned. We don't recommend this dealer, as in our opinion, they needed to make this right, and replace the 2 rear tires... Instead, after I complained, they NOW will pay for an alignment and tire rotation! Not going to put 2 worn tires on the front of my vehicle! Not happy with the service here. They could've DONE THE RIGHT THING and simply replaced the 2 tires. More
Great deal Just stopped in to check them out. Gave us great information about different vehicles, didn't try to talk us into anything. We wound up buying a 2019 Just stopped in to check them out. Gave us great information about different vehicles, didn't try to talk us into anything. We wound up buying a 2019 Sante Fe, they even gave us a great trade in value on our previous car sight unseen! Will definitely recommended Harum Sabljakovic to our friends and family. More
Daughters first car Came in looking for daughters first car. Wes Engbrecht was are salesman he did a great job not pushy at all and took his time explaining cars features Came in looking for daughters first car. Wes Engbrecht was are salesman he did a great job not pushy at all and took his time explaining cars features to us and making sure she understood the safety features which was greatly appreciated. Probably one of the best car buying experiences I've had. More
The only dealer I trust Over the years there is one man at one dealer that goes above and beyond what is asked of him and his name is Shawn Vroman. I think between the child Over the years there is one man at one dealer that goes above and beyond what is asked of him and his name is Shawn Vroman. I think between the children, grandchildren, friends and myself we have purchased over 20 vehicles from Shawn. If we ever experienced a situation he did whatever it took to make it right. I recommend Shawn to everyone I know who is in the market or even wants some ideas and suggestions. Am I a satisfied customer? Yes I am and I give Shawn a 5 STAR rating! More
I'm happy I drove a few extra miles to C & S. Just put the first 1k on my 2018 Outback I bought from C & S in August 2018. I did all the negotiation over the internet as I live nearly 2hrs away Just put the first 1k on my 2018 Outback I bought from C & S in August 2018. I did all the negotiation over the internet as I live nearly 2hrs away from Waterloo. My wife had test drove at Ramsey in Des Moines, so she knew what she wanted. After a earnest money deposit I went with all the emails negotiating the purchase sort of expecting I wasn't going to get exactly what we agreed to. I couldn't have been more wrong. I could have gone to Des Moines, it would have been closer, but they were willing to go out on a limb to make sure I was getting not only what I wanted but also were willing to get me a few "extras" to make my drive worth the while. I can tell you it is worth the drive from Des Moines to Waterloo to let these folks give you a great deal on a new Subaru. More
C&S "the best" for new and used car purchases Last week I purchased a new 2019 Hyundai Santa Fe from C&S Car Company. This is the 5th new vehicle, along with 8 used vehicles our family has purchas Last week I purchased a new 2019 Hyundai Santa Fe from C&S Car Company. This is the 5th new vehicle, along with 8 used vehicles our family has purchased from C&S Car Company. Dan Cooley and Wes Engbrecht took care of everything, and made the trade in and loan processing a breeze. I know the service at C&S will take care of any issues that my pop up. You cannot go wrong purchasing a new or used vehicle from C&S Car Company! More
Bought a Mazda We worked with Jordan and he was awesome to work with. There were a few hiccups, but he took care of everything quickly. We are pleased with our new M We worked with Jordan and he was awesome to work with. There were a few hiccups, but he took care of everything quickly. We are pleased with our new Mazda! More
Best Subaru Prices in Iowa I contacted every Subaru dealership in Iowa and found the best deal on my new car and trade-in at C & S. I worked initially with Ryan Lockard and the I contacted every Subaru dealership in Iowa and found the best deal on my new car and trade-in at C & S. I worked initially with Ryan Lockard and then closed the deal with Scott Thurn. Both were very informative, straight forward, courteous and professional. They were very prompt in returning all my phone calls and answering all questions. I will recommend Ryan and Scott to others! More
Great Dealership I have been going to this dealership for years. This is a fair dealership with great prices. They are fantastic to work with and I couldn't be happi I have been going to this dealership for years. This is a fair dealership with great prices. They are fantastic to work with and I couldn't be happier with my purchase! The customer service is impeccable! More