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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
852 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 852 reviews

March 04, 2024

Stress free and pleasant experience. I was comfortable throughout the process from my salesman to finance. They worked really hard to find the right car for me. More

by CX-5 Star
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in Finance
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Mar 04, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we appreciate your kind words and are delighted to hear that your experience at Byers Mazda was stress-free and pleasant. Our team takes pride in providing excellent customer service and we are happy to hear that they were able to find the perfect car for you. We hope to see you again for any future car needs! Thank you for choosing Byers Mazda.

March 03, 2024

Byers Mazda has a very nice facility. Most of all, however, I had a very positive buying experience. I was very comfortable throughout the whole process. Kudos to Byers Mazda! More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bechtel, Gage Schroeder
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Mar 05, 2024 -

Byers Mazda responded

Thank you so much for your kind words about Byers Mazda, Earl. We're thrilled to hear that you had a great experience while visiting our facility and purchasing your Mazda vehicle. We strive to provide the highest level of comfort and satisfaction for all of our customers and are glad to hear that we delivered on that. Your positive feedback is truly appreciated and we hope to see you again soon at Byers Mazda!

March 03, 2024

Dwaleeahip was easy to get to. I was greeted as I entered. My salesman Michael O'Brien was friendly and professional. More

by dolenbob
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Brien
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Mar 11, 2024 -

Byers Mazda responded

Thanks for choosing Byers Mazda for your car-buying needs! We're delighted to hear that your experience was a friendly and professional one. Our team strives to make the car-buying process easy and enjoyable from start to finish, so it's wonderful to know we succeeded. Thank you for taking the time to leave a review and we hope to see you again in the future!

February 29, 2024

no pressure, let the product sell itself - high pressure is a total turnoff john was great More

by dbrown540
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
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Feb 29, 2024 -

Byers Mazda responded

We couldn't agree more! Thank you for taking the time to share your experience with us at Byers Mazda. We strive to provide a no-pressure sales environment, letting our quality vehicles speak for themselves. It's wonderful to hear that John made your car-buying process enjoyable and stress-free. We appreciate your recommendation and look forward to serving you again in the future. Happy driving!

February 27, 2024

She did a good job, I was disappointed my car wasn't put through the car wash. More

by BOGGSY
Recommend Dealer
Yes
Employees Worked With
Morgan, I believe. She did a good job, I was disappointed my car wasn't put through the car wash.
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Feb 28, 2024 -

Byers Mazda responded

Thank you for visiting Byers Mazda and for taking the time to leave a review, we truly appreciate it! I'm glad to hear that our service team did a good job assisting you. However, I'm sorry to hear that your car wasn't put through the car wash as expected. Please let us know if there's anything we can do to make up for this disappointment, and thank you again for choosing Byers Mazda. We hope to have another opportunity to improve your experience in the future.

February 26, 2024

We had a great experience at Byers Mazda. Russell made the process so easy and provided fantastic customer service. More

by j_sloane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Byers Mazda responded

Thank you for your kind words about your recent experience at Byers Mazda! We're happy to hear that Russell made your car-buying process seamless and provided exceptional customer service. We'll be sure to pass along your compliments to him. Enjoy your new car and thank you for choosing Byers Mazda!

February 26, 2024

Very positive experience. Sales team was knowledgeable and polite. I showed up just to look at a car and drove away in a new car. Never felt any pressure to spend more than I More

by Nancymoore23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel, Amanda Trout, Gage Schroeder
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Feb 27, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review of your recent experience at Byers Mazda! I am delighted to hear that our knowledgeable and polite sales team made your car-buying experience a positive one. We are so thankful for your continued loyalty as a third-time customer and we look forward to assisting you in the future, should you ever need another vehicle. Thank you again for your recommendation and trust in us!

February 25, 2024

Very good, professional, knowledgeable and fair Nice showroom. John Bechtel did an excellent job. Very thorough and informative. More

by territeaford
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
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Feb 26, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, we truly appreciate your kind words and 5-star review! It's wonderful to hear that John Bechtel provided excellent service during your visit and helped make your experience informative and informative. We are delighted to know that our showroom met your expectations as well. We value your business and look forward to seeing you at Byers Mazda again in the future. Thank you for taking the time to leave a review and for being a valued customer. Safe travels!

February 23, 2024

I’ve had my leased CX-5 for nearly three years. I’ve been very pleased with all my experiences with Byers Mazda—everyone one I’ve dealt with there has been very pleasant and very helpful. More

by mcdonald.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Feb 26, 2024 -

Byers Mazda responded

Thank you for sharing your experience with us, we are delighted to hear that you are happy with your leased CX-5 and the service provided by our team at Byers Mazda. We pride ourselves on exceptional customer service and we are thrilled to know we have met your expectations. We appreciate your loyalty as a customer and look forward to continuing to provide you with great experiences in the future. Thank you again for choosing Byers Mazda.

February 23, 2024

I had a screw in my tire I got from Byers. Not fixable. Ken got me a new tire with my road hazard. Done in 60 mins. We had to go to Cincinnati and made it in time. More

by jscar61292
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Feb 26, 2024 -

Byers Mazda responded

Thank you for the amazing review, we are thrilled to know we were able to quickly get your tire fixed and get you back on the road in time for your trip. Ken is an asset to our team and I'm glad he could provide such outstanding service. Please let us know if there is anything else we can do to make your experience with Byers Mazda even better. Safe travels!

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